1 to 5 of 5 Microsoft Jobs in Rochester with Remote Work Options

. We understand that career progression is important to you, so we actively support our engineers in completing professional training and certification (particularly for Microsoft 365 & Azure). In addition to helpdesk progression, there is the potential to gain exposure to more advanced areas of IT by working alongside … across over 2000+ endpoints. Manage and resolve technical incidents and service requests efficiently. Ensure all issues are logged, prioritized, and resolved within agreed SLAs. Microsoft 365 and Azure Administration: Manage and support Microsoft 365 environments including user management, Exchange Online, SharePoint, InTune, Entra ID, and Teams. Troubleshoot and … resolve Microsoft 365 and Azure-related issues Assist the Projects team with migrations, configurations, and updates of Microsoft 365 and Azure services. Client Interaction: Provide excellent customer service and support to clients, ensuring a high level of client satisfaction. Communicate effectively with clients to understand their IT needs more »

. We understand that career progression is important to you, so we actively support our engineers in completing professional training and certification (particularly for Microsoft 365 & Azure). In addition to helpdesk progression, there is the potential to gain exposure to more advanced areas of IT by working alongside … 1st line support. Manage and resolve complex technical incidents and service requests efficiently. Ensure all issues are logged, prioritized, and resolved within agreed SLAs. Microsoft 365 and Azure Administration: Manage and support Microsoft 365 environments including user management, Exchange Online, SharePoint, InTune, Entra ID, and Teams. Troubleshoot and … resolve Microsoft 365 and Azure-related issues ensuring optimal performance and uptime. Assist the Projects team with migrations, configurations, and updates of Microsoft 365 and Azure services. Client Interaction: Provide excellent customer service and support to clients, ensuring a high level of client satisfaction. Communicate effectively with clients more »

support. Manage and resolve complex technical incidents and service requests efficiently. Ensure all issues are logged, prioritized, and resolved within agreed SLAs. Technical Manage Microsoft 365 environments (user management, Exchange, SharePoint, InTune, Teams) Azure Apple Macs PowerShell Endpoint (Management and Support) Familiarity with networking concepts and technologies (e.g., TCP more »

for 2nd line technical support and will be required to visit client premises to provide on-site support when required. Essential: Detailed knowledge of Microsoft Windows Desktop and Server Experience of supporting Microsoft 365 Networking knowledge and experience Full clean UK driving licence (for manual vehicle) Candidate must … pass DBS check Nice to have: Microsoft Professional Certification Experience of deploying and managing Azure solutions WatchGuard certification and experience Experience of ConnectWise Experience supporting Apple Macs Create and manage scripts using PowerShell and Automate RMM tool Management of hosted services for Web, Email and SQL databases Personal Attributes more »

for 2nd line technical support and will be required to visit client premises to provide on-site support when required. Essential: Detailed knowledge of Microsoft Windows Desktop and Server Experience of supporting Microsoft 365 Networking knowledge and experience Full clean UK driving licence (for manual vehicle) Candidate must … pass DBS check Nice to have: Microsoft Professional Certification Experience of deploying and managing Azure solutions WatchGuard certification and experience Experience of ConnectWise Experience supporting Apple Macs Create and manage scripts using PowerShell and Automate RMM tool Management of hosted services for Web, Email and SQL databases Personal Attributes more »