1 to 2 of 2 Microsoft Office Jobs in Rochester

. We understand that career progression is important to you, so we actively support our engineers in completing professional training and certification (particularly for Microsoft 365 & Azure). In addition to helpdesk progression, there is the potential to gain exposure to more advanced areas of IT by working alongside … 1st line support. Manage and resolve complex technical incidents and service requests efficiently. Ensure all issues are logged, prioritized, and resolved within agreed SLAs. Microsoft 365 and Azure Administration: Manage and support Microsoft 365 environments including user management, Exchange Online, SharePoint, InTune, Entra ID, and Teams. Troubleshoot and … resolve Microsoft 365 and Azure-related issues ensuring optimal performance and uptime. Assist the Projects team with migrations, configurations, and updates of Microsoft 365 and Azure services. Client Interaction: Provide excellent customer service and support to clients, ensuring a high level of client satisfaction. Communicate effectively with clients more »

. We understand that career progression is important to you, so we actively support our engineers in completing professional training and certification (particularly for Microsoft 365 & Azure). In addition to helpdesk progression, there is the potential to gain exposure to more advanced areas of IT by working alongside … across over 2000+ endpoints. Manage and resolve technical incidents and service requests efficiently. Ensure all issues are logged, prioritized, and resolved within agreed SLAs. Microsoft 365 and Azure Administration: Manage and support Microsoft 365 environments including user management, Exchange Online, SharePoint, InTune, Entra ID, and Teams. Troubleshoot and … resolve Microsoft 365 and Azure-related issues Assist the Projects team with migrations, configurations, and updates of Microsoft 365 and Azure services. Client Interaction: Provide excellent customer service and support to clients, ensuring a high level of client satisfaction. Communicate effectively with clients to understand their IT needs more »