1 of 1 Organisational Skills Jobs in Rochester

agreed response and resolution timeframes Ensuring all outstanding support calls are progressed and resolved promptly Personal Attributes The successful candidate will demonstrate: Excellent communication skills, particularly over the telephone, with the ability to explain technical issues clearly both verbally and in writing The ability to build rapport with customers … Strong logical and analytical thinking, with a methodical approach to problem-solving A solution-focused mindset with good prioritisation skills Resilience and persistence when working under pressure High levels of accuracy and attention to detail The ability to work both independently and as part of a team A self ...