2nd Line Deskside Support Engineer
- Hiring Organisation
- vertex-it-solutions
- Location
- Rochester, Kent, United Kingdom
- Employment Type
- Full-Time
- Salary
- £32,000 - £35,000 per annum
diagnosis and technical resolution of application and administrative IT problems through desk side resolution of technical issues. Key Responsibilities: Undertake work and activities which support the achievement of the IT Team objectives and in accordance to the customer’s process and procedures. Positively promote the IT Team in order … issues in order to accurately assess what further action is required and whether the issue needs to be escalated to the 3rd Line Team. Support others in the team in the achievement of their objectives. Key Skills: Excellent communication skills (written and verbal) Keen attention to detail. Organised ...