Senior IT Engineer
- Hiring Organisation
- Nextech
- Location
- Romford, Essex, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £40,000 - £45,000 per annum
Role! IT, Education sector Job Title Senior IT Engineer Department IT Services Reporting To Group Director of IT Services Hours 37 hours per week, shift-based Purpose of the role! To provide expert 3rd line support for systems, servers, and networking infrastructure - including Mac environments and telephony … networks. Incident & Ticket Management Log, own, and manage incidents through to resolution, keeping users informed of progress throughout. Reassign or escalate tickets to senior staff where appropriate, ensuring timely resolution. Provide cover for the IT Service Desk and other Systems Engineers when required. Systems Administration Support and administer Office ...