1 of 1 Remote/Hybrid Customer Service Jobs in Rotherham

Quality Assurance Manager - Awarding Organisation

Hiring Organisation
Focus Awards Limited
Location
Rotherham, South Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent, Work From Home
process, external moderation/verification activity, and external assessment activity, following processes implemented by the Company from time to time to ensure we meet customer service and quality assurance targets. Work with relevant internal and external stakeholders regarding quality assurance processes and procedures for new and existing provision … Subject Moderators/External Quality Assurers by monitoring their performance and providing them with feedback as required, to ensure we provide an excellent, compliant service to our centres. Contribute to, and where appropriate, conduct and manage investigations into suspected cases of maladministration and malpractice. Provide support, advice, and guidance ...