IT Support Technician
- Hiring Organisation
- EDClass
- Location
- S25 3QD, Laughton en le Morthen, Rotherham, South Yorkshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £28000 - £32000/annum
practices. Key Duties and Responsibilities 1st and 2nd Line Desktop Support: Provide prompt, helpful technical assistance to internal staff (teachers, safeguarding, administration) via ticketing system, phone, and in-person. Diagnose and resolve hardware, OS, and standard software faults across Windows, macOS, and mobile devices. Manage user accounts, role-based … teaching hardware: visualisers, webcams, headsets, dual-monitor arrays, and interactive displays. Troubleshoot streaming latency, microphone audio balance, and browser compatibility issues impacting live lessons. System Administration and Maintenance: Image, configure, deploy, and asset-tag new laptops, PCs, peripherals, and network devices. Perform routine software updates, operating system patches ...