Root Cause Analysis Jobs in Rugby

1 to 2 of 2 Root Cause Analysis Jobs in Rugby

Head of Product Support

Rugby, Warwickshire, West Midlands, United Kingdom
Culina Group
the investigation and resolution of product-related incidents and outages, working closely with cross-functional teams to minimize downtime and restore services quickly. Analyse root causes of incidents and implement preventive measures to reduce the likelihood of recurrence. Ensure that incident management processes align with industry best practices and … team management skills, with the ability to motivate and guide a team towards achieving common goals. Demonstrated experience in incident management, problem-solving, and root cause analysis. Deep knowledge of product support operations and processes. Strong customer service orientation with excellent communication and interpersonal skills. Familiarity with ITIL more »
Employment Type: Permanent
Posted:

Head of Product/Application Support

Rugby, Warwickshire, West Midlands, United Kingdom
Culina Group
the investigation and resolution of product-related incidents and outages, working closely with cross-functional teams to minimize downtime and restore services quickly. Analyse root causes of incidents and implement preventive measures to reduce the likelihood of recurrence. Ensure that incident management processes align with industry best practices and … team management skills, with the ability to motivate and guide a team towards achieving common goals. Demonstrated experience in incident management, problem-solving, and root cause analysis. Deep knowledge of product support operations and processes. Strong customer service orientation with excellent communication and interpersonal skills. Familiarity with ITIL more »
Employment Type: Permanent
Posted: