4 of 4 Customer Service Jobs in Runcorn

First Line Technical Support

Location
Runcorn, England, United Kingdom
part of a team that really makes a difference. We are seeking a strong candidate to be a key member of the IT service desk function, providing support to CFBUs and Business Support Functions across all UK locations including offices, pharmacies and distribution centres during operational service hours. … devices and applications. Ensure the CMDB is updated in a timely manner to reflect details of such changes. Contribute to the process of Continuous Service Improvement by making suggestions of improvements to polices, processes and procedures. Assist in meeting team and service performance KPIs in agreement set within ...

Project Engineer

Location
Runcorn, England, United Kingdom
includes, but is not limited to, the following activities relating to ASL environmental monitoring systems: Development of design documentation (including drawings) in accordance with customer requirements and contracted scope of supply. Development of test protocol documentation Specification and ordering of parts from third party manufacturers, where necessary Configuration … application software, Windows operating system and associated PC hardware Installation and commissioning of hardware, software and electrical components at customer sites Execution of Factory Acceptance Tests and Site Acceptance Tests Provide supervision and control of all activities for assigned projects Co-ordinate with customers and sub-contractors to schedule ...

IT Service Desktop Analyst

Location
Runcorn, England, United Kingdom
Excellence, the facility specializes in surface treatment and assembly of small to medium sized Job Summary Héroux-Devtek is seeking a motivated and customer-focused IT Technician to provide first-line technical support across our Runcorn manufacturing site. The successful candidate will support end users with hardware, software, network … remote support. Diagnose and resolve hardware, software, printer, network and system-related issues in a timely manner. Log, track, prioritise and resolve incidents and service requests using the IT Service Management (ITSM) system. Escalate complex technical issues to second-line support or specialist teams where required. Install, configure ...

IT Service Desk Analyst - 1st Line Support

Location
Runcorn, England, United Kingdom
incident management, requests, and access services across UK locations, ensuring SLA targets are met and CMDB data remains accurate. The role requires strong customer service, excellent communication and troubleshooting skills, with hands-on experience in Windows Server, Active Directory, MS Exchange and RDS. #J-18808-Ljbffr ...