20 of 20 Customer Service Jobs in Cheshire

Contact Centre Customer Support Advisor/Customer Service Agent A great opportunity for a Contact Centre Customer Support Advisor/Customer Service Agent to join this fast-growing fibre broadband provider, supporting customers with onboarding, broadband technical issues, billing queries and service delivery … while providing excellent customer service and troubleshooting support. If you’ve also worked in the following roles, we’d also like to hear from you: Call Centre Customer Service Assistant, Technical Support Advisor, Broadband Helpdesk Advisor, Contact Centre Advisor, Service Desk Advisor SALARY ...

Role: We are seeking a detail-oriented and customer-focused individual to join our team as a Quality Assurance and Complaints Handling Specialist. In this role, you will be responsible for ensuring the quality and efficiency of the Operations Centre while effectively handling customer complaints and feedback. … Evaluate and monitor interactions, including phone calls, emails, and tasks, to ensure quality service delivery and adherence to established protocols. Carry out enhanced Operational checks on performance, adherence and productivity that will allow us to proactively identify areas for improvement and innovation. Develop and implement quality assurance protocols ...

entities, leveraging your development skills to provide customisations and enhancements to the Business Central ERP system and the Power platform for D365 Sales/Customer Service & Marketing Insights. You will have the opportunity to work closely with internal stakeholders to develop innovative solutions and contribute to the success … Business Central environment, adhering to best practices and coding standards. Developing customisations within the Power Platform to support the enhancement of the D365 Sales, Customer Service & Marketing environment Conducting code reviews and ensure the quality and efficiency of the developed customizations. Collaborating with cross-functional teams, including developers ...

Summary Were looking for a Customer Service Advisor to support users of our digital health and clinical systems. Youll be the first point of contact for healthcare professionals and patients, ensuring they receive accurate, timely, and empathetic support. This is an excellent opportunity to use your communication … digital health products, clinical systems, and patient portals, following healthcare compliance and data-security standards. Use ServiceNow to log cases, update records, and track service requests end-to-end. Review feedback and support data to spot trends, identify recurring issues, and highlight opportunities to improve system usability and service ...

arisen for a Help Desk Advisor to join our clients head office in Runcorn. This role is ideal for someone passionate about delivering outstanding customer service while supporting both internal teams and external clients. Youll be responsible for managing work orders, handling service requests, and coordinating with … engineers to ensure jobs are completed accurately and efficiently. This is a key role in ensuring seamless operations and excellent customer experiences. ---------------------------------------- Key Responsibilities Handle incoming customer calls and emails to log and manage work orders. Diagnose and allocate faults to the appropriate engineer or contract manager. Meet ...

systems We would LOVE to hear from you if you have the following skills and experience: Whether you've worked as a Helpdesk Advisor, Customer Service Executive, Service Desk Coordinator, or in any role that involves supporting and problem-solving for others, we'd love to hear … from you! Excellent communication and customer service skills Confident, calm, and professional when dealing with queries Strong attention to detail and a can-do attitude Able to take ownership and follow issues through to completion Keen to learn new systems and processes What will you get in return ...

opportunity for an ambitious individual to use their problem solving skills by providing outstanding support to the account managers by ensuring customers receive excellent customer service and ensuring all admin responsibilities are completed efficiently. The role: - Be the main point of contacts with customers and liaising with internal … needed - Room for progression and growth - Training provided The candidate: - Fluent in French (written and spoken) essential - Experience in a sales support or customer service role recommended - Excellent communication skills with the ability to focus on customer satisfaction - Organised, proactive and able to work as part ...

delivering excellence to our customers Become part of a progressive and growing organisation building on continued success, as the client base expands and service continually improves. We are seeking a knowledgeable and adaptable 2nd Line ICT Support Executive This is an exciting opportunity for the right candidate to make … with the business. What Were Looking For in You? 3+ years experience in an IT MSP environment and 2nd Level Highly organised, proactive and customer-focused individual Able to work under pressure and manage competing priorities Strong written and verbal communication skills Experience in a customer service ...

Role Effective Allocation of Fault Calls to Field Engineers within a pre-defined geographic area. Re-adjustment of Field Engineer work to meet both Service Levels and customer commitments. Ongoing feedback to the customer both internally and externally via voice and system updates to manage customer … Closing Date Monday, 23rd March 2026 Start Date Monday, 30th March 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Analytical skills Logical Team working Full UK driving licence Willingness to learn Able to work independently Responsible Positive ...

onsite Spanish + Portuguese Speaker - Must JD for the role: Essential Duties and Responsibilities Work as part of the Shift system on the IT Service Desk Receives and handles requests for service, following agreed procedures. 1st line support: troubleshooting of IT related problems Promptly allocates calls as appropriate. … Logs incidents and service requests and maintains relevant records: Identifies and classifies incident types and service interruptions Records incidents cataloging them by symptom and resolution Monitoring queues and assign tickets to appropriate resources for troubleshooting and ticket resolution. Monitoring queues to ensure SLAs are maintained. Assigning the tickets ...

Service Desk Engineer - Crewe £40,000 PA IT department within a leading construction engineering business is seeking a highly proactive and analytical Service Deks Engineer to join them on a permanent basis. This is a stand-alone on-site IT role, working autonomously day-to-day, while being … Systems, Active Directory, Office 365, and Microsoft Teams Understanding of anti-virus products, web gateway filtering, and networking concepts Strong communication, problem-solving, and customer service skills Ability to work under pressure and prioritize tasks effectively ...

both worlds, local firm culture and big-firm investment and infrastructure. As a result of our growth, we are seeking an experienced IT Service Desk Analyst to join our dynamic IT team, based from the offices of Slater Heelis Solicitors in Sale. Job Summary: An experienced IT service … related issues and requests. Principal Responsibilities: Provide first-line technical support via phone, email, and ticketing system. Log, track, and resolve incidents and service requests in line with SLAs. Diagnose and troubleshoot hardware, software, network, and application issues. Escalate unresolved issues to 2nd/3rd line support teams ...

across commercial and managed premises Working independently as a lone engineer in the field Representing the business on-site with a strong focus on customer service Reporting daily into the Service Engineering Manager No two days are the same one day you may be installing extinguishers … currently 1 in 8 weeks What Theyre Looking For This role would suit someone already working in a fire and/or security service or installation environment, or an engineer keen to broaden their skill set with structured training. Key requirements: Experience in a similar fire & security role Willingness ...

annum (DOE) Temp Rate: £13.35–£14.95 per hour (DOE) Are you an experienced SAP user with a passion for organisation, customer service, and operational efficiency? We’re recruiting a fully remote SAP Administrator to support a global business in delivering smooth, accurate and efficient order and supply chain … international organisation. About the Role As a SAP Administrator, you will be at the centre of the business support function, ensuring seamless processing of customer orders, purchase orders, and logistics administration. You’ll act as the go-to SAP contact for internal teams and provide excellent service ...

13.47 p/h - 40 hours per week Temporary – 2 months We are currently recruiting on behalf of a large, well-established Facilities Management service provider for an experienced Facilities Helpdesk/CAFM Coordinator to support a key client contract. This is a busy, site-based role requiring strong … lifecycle of reactive works between the Facilities Team and end users Liaise regularly with the Lead Engineer and Regional Facilities Manager to ensure service delivery standards are maintained Support the review of subcontractor performance, providing feedback via internal systems with Contract Support assistance Proactively identify and help implement innovations ...

remote role, covering the North West region, where you will work on generators up to 500kVA. If you are passionate about delivering high-quality service and have experience in generator maintenance and repair, we would love to hear from you. Responsibilities Perform maintenance, servicing, and repairs on generators … inspections and testing to ensure equipment is operating efficiently and safely. Provide on-site support to clients across the North West region. Maintain accurate service records and documentation. Adhere to health and safety regulations and company policies at all times. Communicate effectively with clients to provide updates and recommendations. ...

opportunities and implement effective sales plans. Meet and exceed agreed performance and revenue targets. Manage and develop a portfolio of key accounts, ensuring exceptional customer service throughout. Carry out site visits to assess project requirements and recommend suitable flooring solutions. Collaborate with internal commercial and operational teams ...

they are partnered with. This banking organisation is going through huge digital transformation and is consistently investing in digital innovation to provide the best service to their customers. This contract is going to go until October - with potential extensions This will be a hybrid working role (3 days ...

AreyouanexperiencedDynamics365CEArchitectwhothrivesondesigningenterprise-gradesolutionsthatmakearealimpact? Werelookingforaforward-thinkingprofessionaltojoinahigh-performingMicrosoftpractice,whereyoulltakealeadroleinthetechnicaldesignanddeliveryofsecure,scalableDynamics365andPowerPlatformsolutions. ThisisaUK-basedremoterole,withoccasionaltraveltoclientsitesorteamhubsinGlasgoworReading.SCClearanceeligibilityisrequired. WhatsonOffer Basesalaryupto£80,000 Carallowance Performance-basedbonus Flexibleremoteworkingwithoccasionalhybridtravel Generouspensioncontributionsandacomprehensivebenefitspackage KeyResponsibilities Architect,design,andimplementrobustDynamics365CEsolutions(Sales,CustomerService,Marketing,PowerPlatform) Leadtechnicalarchitecturethroughthefullprojectlifecycle IntegrateDynamics365withAzureservicesandthird-partyplatforms Developcustomplugins,PowerAutomateflows,andmodel-drivenapps Providetechnicalleadershipandmentordeliveryteams Ensurescalability,security,andqualityacrosscomplexsolutions Conductworkshopsandtranslatebusinessrequirementsintotechnicaldesigns AboutYou Hands-onexperiencewithDynamics365CEandthePowerPlatform Proventrackrecorddesigningenterprise-scaleCRMsolutions,integratedwithAzure ExperienceworkingwithREST/SOAPAPIsandAzureservices Strongunderstandingofarchitecturalbestpractices ...

everything a golfer needs while creating a workplace where people feel supported, valued, and empowered to succeed. We are looking for a proactive and customer-focused 1st Line IT Service Desk Analyst to join our IT team. In this role, you will be the first point of contact … technical support across the business, ensuring colleagues receive fast, accurate, and friendly assistance so they can deliver exceptional service to our customers. As part of this role, there will be some on-call weekend working to support our retail, logistics, and operational teams during peak trading periods. Our Values ...