1 to 25 of 29 Customer Service Jobs in Cheshire

client, a leading company within the IT sector, are looking to recruit an organised, professional and efficient 1 st Line Service Desk Analyst to join a technical team proving support to a UK wide client base. Reporting to the IT Manager, duties to include. Resolving incoming IT queries remotely … email and phone, or at the office. Prioritising and resolving IT concerns and escalating serious issues to relevant stakeholders. Avoiding service interruptions by performing system installations, updates, and maintenance procedures. Working to different service levels and KPIs, but at all times youll provide exceptional customer service ...

client, a leading company within the IT sector, are looking to recruit an organised, professional and efficient 1st Line Service Desk Analyst to join a technical team proving support to a UK wide client base. Reporting to the IT Manager, duties to include. Resolving incoming IT queries remotely … email and phone, or at the office. Prioritising and resolving IT concerns and escalating serious issues to relevant stakeholders. Avoiding service interruptions by performing system installations, updates, and maintenance procedures. Working to different service levels and KPI’s, but at all times you’ll provide exceptional customer ...

arisen for a Help Desk Advisor to join our clients head office in Runcorn. This role is ideal for someone passionate about delivering outstanding customer service while supporting both internal teams and external clients. Youll be responsible for managing work orders, handling service requests, and coordinating with … engineers to ensure jobs are completed accurately and efficiently. This is a key role in ensuring seamless operations and excellent customer experiences. ---------------------------------------- Key Responsibilities Handle incoming customer calls and emails to log and manage work orders. Diagnose and allocate faults to the appropriate engineer or contract manager. Meet ...

client, a leading IT solutions provider, are looking to recruit a proactive and customer-focused Service Desk Analyst to join their technical support team and deliver cutting-edge collaboration technology to clients across corporate, public sector, and enterprise environments. This is an excellent opportunity for someone with … passion for AV technology, IT and first-class customer service. As a Service Desk Analyst, you will be the first point of contact for all Audio-Visual support queries. You’ll diagnose issues, provide remote technical assistance, and ensure incidents are resolved efficiently or escalated appropriately. ...

Permanent Job Customer Support Advisor £25,173 Altrincham based - free parking available Shifts across 8am - 4pm, 8.30am - 4.30pm and 9am 5pm - flexibility across all Monday to Friday - 35 hour working week Office-based initially, transitioning to hybrid (4 days in office, 1 day remote) Are you passionate about delivering … exceptional customer service while solving technical challenges? Do you thrive in a supportive team environment where your problem-solving skills make a real impact? Join a forward-thinking technology based company known for its innovation and positive impact on the community and environment. With a relaxed and supportive ...

opportunity for an ambitious individual to use their problem solving skills by providing outstanding support to the account managers by ensuring customers receive excellent customer service and ensuring all admin responsibilities are completed efficiently. The role: - Be the main point of contacts with customers and liaising with internal … needed - Room for progression and growth - Training provided The candidate: - Fluent in French (written and spoken) essential - Experience in a sales support or customer service role recommended - Excellent communication skills with the ability to focus on customer satisfaction - Organised, proactive and able to work as part ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

products that genuinely influence decision-making. Youllcollaborate closely with teams across Halton Housing, using data, analytics, and innovative thinking to solvereal businessproblems, support excellent customer service, and help deliver our vision of Improving Peoples Lives. WhatYoullDo: Power BI;Coding DAX Measures and Dimensional Models. Developing & delivering visually compelling … identifyingtrends, problem solving and escalating where needed. Knowledge of Microsoft Fabric (desirable) Experience of working within a cloud computing environment (Azure preferable) Proven good customer service and communication skills (internal and external)demonstratingunderstanding and support whilst handling/resolvingdifficult situationsor conflict. A good working knowledge and/ ...

decision-making. You’ll collaborate closely with teams across Halton Housing, using data, analytics, and innovative thinking to solve real business problems, support excellent customer service, and help deliver our vision of Improving People’s Lives. What You’ll Do: Power BI; Coding DAX Measures and Dimensional Models. … trends, problem solving and escalating where needed. Knowledge of Microsoft Fabric (desirable) Experience of working within a cloud computing environment (Azure preferable) Proven good customer service and communication skills (internal and external) demonstrating understanding and support whilst handling/resolving difficult situations or conflict. A good working knowledge ...

scheme On-site parking and profit-sharing benefits What will you be doing: Prioritising and handling support requests via calls and emails to meet service levels. Keeping records of all issues and queries using IT Service Management Software. Escalating complex issues to third-party vendors and keeping stakeholders … practice' procedures and contributing to continuous improvement initiatives. What are we loioking for: The ideal you will have a blend of technical expertise and customer service skills. A minimum of one year of experience in a commercial environment, with a preference for those knowledgeable in retail support. Proficiency ...

thinking business is looking to strengthen its engineering team with someone who takes ownership of their work, delivers consistently high standards, and values strong customer relationships. What You'll Get OTE up to 45,000 depending on experience Clearly defined local patch - no excessive travel 22 days holiday plus … benefits platform Employee recognition initiatives The Role Installation, servicing and maintenance of electronic security systems (CCTV, intruder alarms, access control) Deliver a professional and customer-focused service at all times Diagnose faults and carry out effective repairs Plan and manage your workload to maximise efficiency Complete accurate service ...

Service Desk Engineer - Preston Brook £40,000 PA IT department within a leading construction engineering business is seeking a highly proactive and analytical Service Desk Engineer to join them on a permanent basis. This is a stand-alone on-site IT role, working autonomously day-to-day, while … Systems, Active Directory, Office 365, and Microsoft Teams Understanding of anti-virus products, web gateway filtering, and networking concepts Strong communication, problem-solving, and customer service skills Ability to work under pressure and prioritize tasks effectively Please note; you must have a UK driver's license/ ...

Support Engineer An exciting opportunity has arisen for an experienced IT Support Engineer to join a dynamic Service Desk team. This role involves a mix of remote and onsite technical support, working across infrastructure, cloud technologies, and cyber security solutions. Key Responsibilities Deliver technical support by managing and resolving … service tickets in line with agreed SLAs Handle both initial and escalated support requests, ensuring high levels of customer satisfaction Complete sales orders and project work within agreed timelines Implement approved technical solutions remotely and onsite Support continuous improvement of Service Desk technologies and processes Develop ...

within a demanding support environment. We are looking for a flexible individual and someone who is passionate about IT, and providing excellent levels of service to Trust staff. This is a great opportunity to work within a fast paced and exciting environment that is continually changing on a monthly … support functions in all aspects of IT within the Trust. Specifically, for the Local Area Network (LAN) and Wide Area Network (WAN) including the Service Management of all desktop, laptop and mobile devices over a multiple sites. Typically, this is achieved via the Service Desk function within ...

Line IT Support Our client, a growing organisation operating across multiple business units, seeking a proactive and customer-focused 1st Line IT Support professional to join their Business Systems Support team. This role is central to ensuring the smooth operation of internal systems, providing first-line support, coordinating issue … supporting ongoing system improvements across the organisation. Key Responsibilities Respond to support requests via phone and email, logging and tracking incidents in the IT service system. Diagnose issues, provide solutions, or escalate to third-party vendors and internal teams as needed. Support desktop environments, business systems, and user account ...

FRENCH SELECTION (FS) French or Spanish speaking Customer Support Location: Runcorn Salary: £27,500 Ref: 1209FS To apply using our preferred format, please visit French Selection UK website, go to the vacancies page, search job reference: 1209FS The Company: Very well-established company with many different operations. Main duties … Provide technical support to service users The Role: - Answer customer enquiries in real time - Diagnose and resolve faults across the network - Maintain and monitor equipment and systems, carrying out routine checks and incident response - Document and communicate technical issues clearly, using ticketing/monitoring tools - Liaising with internal ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … instantly! * JOB DETAILS , , , , This post is subject to a Basic Disclosure and Barring Service (DBS) check. Under the Rehabilitation of Offenders Act 1974, applicants are only required to disclose unspent convictions. Spent convictions do not need to be declared and will not be taken into account. We are committed ...

product, and other departments to clearly describe the root cause of issues (involving databases, systems, or application logic) and drive problems to resolution Provide customer support and knowledge transfer, offering necessary technical training and guidance to internal L1 teams and customers to enhance front-line problem-solving capabilities Requirements … Ability to read and understand Java application code logic to assist in log analysis and issue identification Familiar with networking fundamentals and common application service architectures Excellent logical analysis, stress resilience, and customer service mindset, with effective cross-team communication skills Preferred Qualifications (Advantages): Familiar with using ...

problem solver. You will be eager to learn with an ability to self-teach in areas of uncertainty. Finally, you should possess a strong customer service ethos with a hunger to develop and improve your experience. Responsibilities Diagnosing faults with hardware and software. Rectifying faults. Carrying out installations ...

technical role suited to someone who thrives on building scalable systems, solving complex data challenges, and enabling marketing teams to deliver personalised, automated customer journeys. You will be responsible for implementing a new marketing automation platform (Salesforce Marketing Cloud), integrating it across the business, and ensuring it becomes … core driver of customer engagement. This is a rare opportunity to take full ownership of an end-to-end automation function from day one. Key Responsibilities Lead the end-to-end implementation of a new Salesforce based marketing automation system. Architect, build, and maintain automated customer journeys , lifecycle ...

portfolio of projects, balancing multiple priorities while maintaining excellent communication with stakeholders and supporting the wider operational team. Your organisational skills, leadership, and customer-focused approach will be critical to your success. Key Responsibilities Lead and manage multiple deployment projects, ensuring all client expectations and deadlines are met. Serve … updates and reports to senior management on deployment progress. Identify opportunities for process improvements and escalate issues as required. Maintain a high level of customer service while managing multiple client requests. Essential Skills Strong leadership and organisational skills with excellent attention to detail. Proven experience managing multiple client ...

experience Driven individual with a get up and go attitude Good communication skills, both written and verbal Strong people skills, confident and articulate Excellent customer service skills Computer literate (Microsoft Office) Mitchell Maguire is a specialist Construction Recruitment Consultancy, dealing exclusively with Construction Jobs, Construction vacancies and Specification ...

allowance of £125 per week, with additional payments at 1x/2x hourly rate 21 days holiday plus bank holidays, increasing with length of service Ongoing training and career progression opportunities Company Overview - Fire & Security Engineer Our client is seeking a Fire & Security Engineer to join their well-established … Morley, Comelit, Videx, Paxton, Hikvision and Dahua Ensuring all work is completed to a high standard and in line with industry regulations Providing excellent customer service and maintaining strong client relationships Participating in an on-call rota as required Fire & Security Engineer Skills and Experience Required: Full ...

responsibility will include: Onsite installation of data cabling project and associated hardware such as CCTV, wireless hardware and Audio-Visual solutions Providing excellent customer service and support The ability to work alone and as part of a team Working collaboratively with contractors on site where necessary Knowledge, Skills … normally Monday to Friday, 08:30 to 16:30 with a half hour for lunch. Extended or alternative hours may be required to satisfy customer requirements. Occasional evening shifts are required to facilitate installations into schools outside of student attendance hours. It is expected that the successful candidate will ...

IMAC and Break/Fix support. Hands-on experience with PC refresh and deployment projects. Familiarity with printer maintenance and consumables handling. Excellent customer service and communication skills. Ability to follow documented processes, standards, and policies. How to Apply: Ifyou're interested in this role, click 'apply ...