1 to 25 of 46 Customer Service Jobs in Cheshire

across multiple sites. This is a great opportunity for someone with solid desktop support experience and a genuine interest in learning more about modern infrastructure, cloud technologies, and IT service management. You'll be handling day-to-day support queries, maintaining systems, and helping users across the business with everything from login issues to Office 365 and connectivity problems. … Supporting on-site hardware setups and liaising with other IT teams where needed Contributing to asset tracking and updating IT documentation Working to ITIL-aligned processes and helping improve service quality Tech you'll be exposed to: Microsoft 365, Teams, Outlook, SharePoint Azure Active Directory Windows Server, VMware virtualisation Networking (Meraki/Unifi), site connectivity, SD-WAN Backup tools … antivirus (Sophos, Forcepoint) Telephony systems (Teams, 8x8) Ticketing systems and basic ITIL practices What you'll bring: Experience in a 1st/2nd line support role Good troubleshooting and customer service skills Familiarity with Microsoft 365 and Windows OS Willingness to learn new technologies and contribute to a collaborative team A full UK driving licence and flexibility to More ❯

we have the advantage of being part of one of the world's leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting … we have the advantage of being part of one of the world's leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting … and coordinating with various departments to facilitate the successful processing of sales orders. Your contribution will directly impact the team's ability to meet sales targets and deliver exceptional service to our clients. Key Responsibilities: Provide high-quality administrative support to the IT sales team, improving operational efficiency. Prepare and manage sales documentation, such as contracts, deal packs, and More ❯

but the reality is we do so much more than that! We explore new technologies, we strive to innovate whilst all along, placing a strong focus around improving the customer experience. Our ambition is that Salford will become the destination of choice for students who will have exceptional levels of employability when they graduate. Our three pillars of Digital … Strategy, Digital Delivery and Digital Service all work together as a key enabler for the University to achieve this. We are currently looking for someone to join Digital Services. As a team we are known for keeping the show on the road! We have a variety of expertise, including Desktop and Audio Visual Services, Applications Support, Data Centre and … Operations, Procurement and Asset Management as well as Technical Services for our student campus at MediaCityUK. The culture and ethos of Digital Service is directed towards collaboration with others to enable continual Service improvement and innovative solutions which deliver outstanding customer service. So what will the role involve? The role is designed to develop the Universities Audio More ❯

more you can visit our website. Job purpose The Application Support Analyst is responsible for supporting, maintaining, enhancing and upgrading the business applications, ensuring the applications meet the expected service levels. This role requires an individual that is flexible, adaptable and focused on providing excellent, business-critical support for the Vaultex applications that underpin the successful running of the … day operations. Collaborate with third parties and subject matter experts for 3rd line support. Coordinate with Application Delivery and key application owners for product updates and changes. Maintain exceptional customer service skills, ensuring positive user experiences. Identify and support process optimization opportunities, contributing to the implementation of proposed solutions. Contribute to service management process improvement and product … understanding of the Software Development Lifecycle (SDLC.) Experience supporting bespoke application environments and familiarity with relevant technologies. SQL server/T-SQL query knowledge. Excellent communication and interpersonal skills. Customer-focused attitude with a desire to understand, support and resolve customer issues. Ability to take ownership of tasks independently and collaboratively. Ability to multitask and prioritise effectively. Experience More ❯

candidates for our Summer 25 campus intake Interested in speaking to candidates currently/previously working in hospitality management, estate agency or retail management who have confidence, top level customer service experience and a great work ethic to join us in our beautiful Chester City Centre HQ Base Salary £25,000 per annum + attractive benefits and first … little differently to help companies attract the very best tech talent. Today our teams operate across four global territories (UK, USA, Australia and UAE) working across our unique full-service recruitment ecosystem. We recently transitioned to a 100% employee ownership status, meaning that all employees who join our UK agency will benefit in the future as beneficiaries of the … our Chester HQ Ability to present yourself in a professional manner to prospective candidates and clients An insatiable desire to push the boundaries in a quest to deliver excellent customer service Above all, ambition & pride in the quality of your output TO BE CONSIDERED: Please either apply via this advert or submit your CV directly via/call More ❯

You: Ideally, you'll bring at least 3 years of experience in a similar support role. We're looking for someone with: Excellent user-facing skills and a strong customer service approach Desirable Technical Experience: Microsoft Windows (client and server environments) Microsoft Entra ID (Azure AD) & Active Directory Office 365 administration and support Networking essentials: WAN/LAN More ❯

a highly organised and adaptable Operations Assistant to join our team and support day-to-day business operations. This is a varied and hands-on role that combines processing customer orders with a range of general office responsibilities. You’ll play an important part in keeping our internal processes running smoothly, supporting teams across the business, and helping to … deliver excellent service to our customers and partners. Job Requirements Entry Requirements Previous experience in an administrative, operations, or customer service role is desirable Strong attention to detail and a proactive attitude Knowledge of Microsoft Office (Excel, Outlook, Word) Skills Requirements Excellent organisation and time management Strong communication and interpersonal skills Ability to prioritise and manage multiple … tasks A team player with a willingness to get stuck in Comfortable using systems and learning new tools Job Responsibilities Processing customer purchase orders accurately and efficiently Supporting the sales and finance teams with order administration Managing supplier order acknowledgements and delivery updates Maintaining accurate records in our internal systems Monitoring shared email inboxes and responding to internal and More ❯

and completing configuration for our existing customers when requested. The role includes managing customers for up to six months onboarding them into Fourth, payroll and pension processing, delivering excellent customer service and daily problem solving. You will be a highly confident and motivated individual with prior experience in Fourth Solutions. This individual will work with our Sales, Project … Management, Professional Services, Solution Consultants and Customer Success teams in every stage of the customer life cycle to provide new and existing customers with a quality implementation. You will work closely with Fourth's prospects and customers understanding their business, payroll and pension implementation to meet their requirements to enable the delivery of their payroll and pension that … works well for each customer creating value and maximising growth opportunities. You will develop a deep understanding of the implementation service and the ability to transform our customers' requirements as well as consulting on best practice within payroll and pension.You will build great relationships and act as an ambassador for the company and our products. The role Payroll More ❯

About My Claim Group My Claim Group is a fast-growing UK-based company helping customers navigate complex financial and insurance claims. We've built our reputation on trust, customer service and innovation, and now we're investing in our technical and operational capability to support further growth. As we scale, the need for a robust, secure, and … e.g., keycards) Comfortable being the first hire in a function and building from scratch Proactive, organised and able to work independently with minimal supervision A clear communicator with a service-first mindset Nice to Have Experience in regulated industries such as financial services, insurance or legal Exposure to compliance or data protection frameworks (e.g. ISO 27001, Cyber Essentials) Previous More ❯

Job Title: IT Customer Service Executive Location: Alderley Edge, Cheshire (Office-based, 5 days per week) Salary: Up to £35,000 base Why Join Us? Dynamic Workplace: Be part of a thriving, technology-driven organisation where your contribution truly matters. People-Centred Culture: Work within a close-knit, friendly team that values collaboration and open communication. Career Growth … Enjoy opportunities to develop your technical skills and advance within a supportive environment. Client-Focused Excellence: Join a company known for delivering exceptional customer experiences in the IT services space. Modern Workspace: Work from a well-equipped office in the beautiful village of Alderley Edge with excellent commuter links. Key Role Responsibilities Serve as the first point of contact … email. Troubleshoot and resolve basic IT issues or escalate them appropriately to technical teams. Build and nurture strong relationships with clients, understanding their needs and ensuring their satisfaction. Document customer interactions, issues, and resolutions accurately in internal systems. Collaborate closely with internal departments to ensure seamless service delivery. Key Attributes Required Prior experience in a customer service More ❯

IT Service Technician – Cheshire/South Manchester On behalf of our industry-leading client based in Alderley Edge, we are currently recruiting for a IT Service Technician. As IT Service Technician, you will provide 1st line technical support queries in a professional manner, always maintaining a high degree of customer service. The IT Service Technician … will be responsible for: Deal with all queries, incidents coming through and provide solutions where possible, owning the resolution of each customer query. Prioritise incoming queries Answering calls, dealing with email requests, Face to face/at desk support, remote support for teams outside Head Office. Drive service improvements and add value to processes To carry out routine … configuration and installation of software and hardware. To provide customer service excellence, ensuring all users contacts are handled in a pleasant, helpful, and professional manner, with regular updates provided to the customer. The IT Service Technician will have the following: Office 365 Admin & Management – experience of the full suite of apps including OneDrive, Exchange, Teams, Yammer. Azure More ❯

IT Service Technician Cheshire/South Manchester On behalf of our industry-leading client based in Alderley Edge, we are currently recruiting for a IT Service Technician. As IT Service Technician, you will provide 1st line technical support queries in a professional manner, always maintaining a high degree of customer service. The IT Service Technician … will be responsible for: Deal with all queries, incidents coming through and provide solutions where possible, owning the resolution of each customer query. Prioritise incoming queries Answering calls, dealing with email requests, Face to face/at desk support, remote support for teams outside Head Office. Drive service improvements and add value to processes To carry out routine … configuration and installation of software and hardware. To provide customer service excellence, ensuring all users contacts are handled in a pleasant, helpful, and professional manner, with regular updates provided to the customer. The IT Service Technician will have the following: Office 365 Admin & Management experience of the full suite of apps including OneDrive, Exchange, Teams, Yammer. Azure More ❯

thing for our customers with quality products at the heart of everything we do. We’re looking for an experienced data, risk & compliance manager to join the M&S Customer Service Centre, to ensure, with support from the central DPO function, that operational practices in customer services are compliant with data protection laws and internal policy, while … overseeing customer data rights requests and data protection complaints. You’ll collaborate with Central Teams, Business Continuity, Workplace Services, and HSBC. Keep reading below to find out more... What’s in it for you Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We … re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just that little bit more special... After completing your probationary More ❯

team, who are a dynamic company within the IT Solutions industry. You will play a critical part in providing valuable support to our sales team and effectively responding to customer and prospect queries. As a Projects Co-ordinator your duties will be: - " Be the first point of contact for Customers when the Sales Team are not available. " Keep track … with the Finance team to ensure job costings stay on track. " Ensure jobs are invoiced in a timely manner. " Follow up with customers after the job to check the customer is satisfied. " Co-Ordinate staff for end of site clean ups " Performing data entry duties with regards to sales figures, metrics, and other key data. " Updating customer records … successful Projects Co-ordinator will have the following skills: - " Must be a highly organised individual. " Excellent rapport building skills with customers and colleagues. " Must have experience within sales and customer service preferably in an IT. " Microsoft office skills including Word, Excel, and Outlook. " Able to work well in a fast-paced environment. More ❯

team, who are a dynamic company within the IT Solutions industry. You will play a critical part in providing valuable support to our sales team and effectively responding to customer and prospect queries. As an Account Manager your duties will be: - " Be the first point of contact for Customers when the Sales Team are not available. " Keep track of … with the Finance team to ensure job costings stay on track. " Ensure jobs are invoiced in a timely manner. " Follow up with customers after the job to check the customer is satisfied. " Co-Ordinate staff for end of site clean ups " Performing data entry duties with regards to sales figures, metrics, and other key data. " Updating customer records … The successful Account Manager will have the following skills: - " Must be a highly organised individual. " Excellent rapport building skills with customers and colleagues. " Must have experience within sales and customer service preferably in an IT. " Microsoft office skills including Word, Excel, and Outlook. " Able to work well in a fast-paced environment. More ❯

As a Technical Account Manager in our Support function, you will thrive in technical support and troubleshooting roles. In addition to mastering product deployments and customer enablement, you'll work closely with our customer-facing teams to maximize customer value and drive retention rates. You'll develop deep product expertise, advising customers on best practices and ensuring … they achieve maximum value. If you excel at both technical problem-solving and building strong customer relationships, this role offers an exciting blend of responsibilities and a direct impact on business growth. Requirements About You You're a tech-savvy professional who loves solving complex technical problems and identifying opportunities to enhance the customer experience. You're confident … deployments and have a strong understanding of DevSecOps principles. You communicate effectively with both technical and non-technical stakeholders. You excel at collaboration, forging partnerships with developers, product managers, customer success, and sales. You adapt quickly, moving from deep technical discussions to strategic sales conversations. Additional Attributes Customer-centric mindset: You ensure customers are empowered, supported, and on More ❯

Technician Apprentice and take the first step toward a rewarding career in IT! We’re looking for someone with a passion for technology, excellent communication skills, and a strong customer service mindset. If you have a natural problem-solving ability and a desire to learn and grow in the IT field. Role Active directory administration, setting up domain … the Employer CLIENT FIRST SOLUTIONS LIMITED At Client First Solutions, we provide custom IT services worldwide for small and large businesses. Many businesses are adapting to the Managed IT Service approach, but they are often not optimizing the intended service. Our experienced IT team ensures you are only ever seconds away from engaging with one of our engineers across More ❯

digital trading and performance reports. Provide technical assistance, when required, to our stores, regarding the online ordering system. Experience: Knowledge of ESP, CRM, EPR, PIM and GA4. Reviews/Customer Service/Loyalty/Site monitoring/Payment Gateways/A-B Testing Project management experience, with a willingness to multi-task and get things done. Strong analytical More ❯

digital trading and performance reports. Provide technical assistance, when required, to our stores, regarding the online ordering system. Experience: Knowledge of ESP, CRM, EPR, PIM and GA4. Reviews/Customer Service/Loyalty/Site monitoring/Payment Gateways/A-B Testing Project management experience, with a willingness to multi-task and get things done. Strong analytical More ❯

done a year or two in industry and want a role with real variety, responsibility, and technical depth? This one could be for you. We're hiring a Technical Customer Support Specialist to join a global automation tech company that's serious about its products and customer service. You'll be supporting clients across the UK and EMEA … them pick the right sensors or automation kit, and guiding them through tweaks, repairs, or replacements. It's a great mix of hands-on problem-solving, tech talk, and customer interaction. You'll be trained, backed by a supportive team, and given real ownership of your work from day one. What You'll Do Help customers choose the right … of stock or discontinued Respond to technical enquiries by phone, email, or live chat Support the sales team with product knowledge and cross-selling advice Deal with basic repairs, service requests, and product modifications Provide datasheets, wiring diagrams, ePlan Macros, etc. Log activity in the internal SAP system Handle first-line complaints and goodwill offers (under 150) Help train More ❯

done a year or two in industry and want a role with real variety, responsibility, and technical depth? This one could be for you. We're hiring a Technical Customer Support Specialist to join a global automation tech company that's serious about its products and customer service. You'll be supporting clients across the UK and EMEA … them pick the right sensors or automation kit, and guiding them through tweaks, repairs, or replacements. It's a great mix of hands-on problem-solving, tech talk, and customer interaction. You'll be trained, backed by a supportive team, and given real ownership of your work from day one. What You'll Do Help customers choose the right … of stock or discontinued Respond to technical enquiries by phone, email, or live chat Support the sales team with product knowledge and cross-selling advice Deal with basic repairs, service requests, and product modifications Provide datasheets, wiring diagrams, ePlan Macros, etc. Log activity in the internal SAP system Handle first-line complaints and goodwill offers (under 150) Help train More ❯

or Electronic equipment and have clean driving license as the positons is field based. You don't need to have any EPOS experienceif you've worked in a field service role (even in a different industry), have a driving licence, and enjoy solving problems on the go, this could be your next big move. Attend customer sites to … install or swap out retail IT equipment Deliver great customer service and maintain a professional appearance Manage parts and stock from your company vehicle Complete all tasks to a high standard using our mobile job management system Support project rollouts and periodic training at HQ S SKILLS & EXPERIENCE CLEAN DRIVING LICENCE AND ACCESS TO A YOUR OWN VAN More ❯

or Electronic equipment and have clean driving license as the positons is field based. You don't need to have any EPOS experienceif you've worked in a field service role (even in a different industry), have a driving licence, and enjoy solving problems on the go, this could be your next big move. Attend customer sites to … install or swap out retail IT equipment Deliver great customer service and maintain a professional appearance Manage parts and stock from your company vehicle Complete all tasks to a high standard using our mobile job management system Support project rollouts and periodic training at HQ SKILLS & EXPERIENCE Clean driving licence and access to a van Manual Handling training More ❯

where you'll be responsible for setting up desktop hardware and peripherals as part of IT rollout projects. This role involves on-site work, basic technical tasks, and excellent customer service, making it perfect for someone who enjoys practical, structured work in dynamic environments. Contract Rate: £19,266 per annum (will be revised upon going permanent) Location: Warrington … desktop clients to network points. Support on-site desktop moves and peripheral maintenance tasks. Log technical calls and update records using ServiceNow. Follow scripts and procedures to ensure consistent service delivery. Provide excellent customer service and communicate effectively with end users. Key Requirements Previous exposure to desktop support roles or IT environment. Strong organisational skills and ability More ❯

My Claim Group My Claim Group is a rapidly growing UK-based business that helps customers navigate complex financial and insurance claims. We've built our reputation on trust, customer service and innovation, and we're now investing heavily in technology and digital capability. As we scale, we're hiring across both our digital and back-office teams. … strong experience in Laravel, AWS, and ideally React or modern front-end frameworks. You'll help us build, maintain, and improve mission-critical systems, including our bespoke CRM and customer-facing platforms. You'll work closely with product managers, designers, and other engineers in Agile squads to deliver high-quality, scalable code that drives real value for both our … to help shape a modern tech culture from the ground up. Key Responsibilities Design, develop, and maintain PHP applications using Laravel Enhance and support our bespoke CRM and core customer platforms Collaborate with product, design, and QA in Agile teams to deliver features from concept to deployment Implement and manage AWS services for performance, scalability, and reliability Contribute to More ❯