Level 3 IT support technician Apprentice
- Hiring Organisation
- MILLENNIUM LTD
- Location
- 17 MIDLAND COURT, STATION APPROACH, OAKHAM, RUTLAND, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £20,800 a year
support to customers and staff, assisting with hardware, software and network issues while gaining hands-on experience and working towards the Level 3 Information Communications Technician qualification. Role Provide first-line technical support to customers and internal users via phone, email and in person. Diagnose and resolve hardware … timely manner in line with service level agreements. Maintain inventory records for IT equipment and software licences. Support the team with ongoing projects, system upgrades and approved technical implementations. Follow and maintain company IT policies, data protection requirements and cybersecurity best practices. Keep up to date with developments ...