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we pride ourselves on exceptional customer service and tailored IT solutions. We manage IT needs on-premise and in the Cloud, covering Support, Helpdesk, Microsoft Solutions, Cyber Security, Hardware, Software, Telephony, and more. Role Details: We're seeking a skilled 2nd/3rd Line IT Support Analyst to join … Conduct client site visits as necessary Develop operating procedures, knowledge base, and documentation Install and configure servers (Windows and occasionally Linux) Manage and support Microsoft 365 tenancies and applications Configure and support internet and associated connectivity services The Ideal Candidate: You're a motivated individual with a … Ethernet, HTTPS) Solid understanding of Windows operating systems and server administration (AD, DHCP, DNS, Group Policies) Familiarity with virtualization technologies (VMWare, HyperV) Experience with Microsoft Exchange on-premise Knowledge of cyber-security solutions (Sentinel One, BitDefender) Excellent communication skills High attention to detail Benefits: We believe in supporting our more »