5 of 5 Customer Experience Jobs in Salford

Digital Enablement Lead

Hiring Organisation
DS Smith
Location
Salford, Lancashire, England, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
looking for a Digital Enablement Lead to drive the strategic use of technology and data across the business, enabling efficiency, innovation, and improved customer engagement. This role leads a cross-functional team and plays a key part in shaping the future digital landscape of TMS. Responsibilities Lead the digital … Data Manager to enhance data governance, architecture, and literacy across the business Identify and implement opportunities to optimise processes and improve business efficiency Enhance customer experience through the effective use of digital tools and solutions Engage stakeholders across TMS and DS Smith Group to ensure successful delivery ...

Head of Student Systems & Data

Hiring Organisation
University of Salford
Location
Salford, Greater Manchester, North West, United Kingdom
Employment Type
Permanent
Salary
£65,000
with Digital IT and key change partners, you will lead major transformation initiatives, including the implementation of a new Student Information System, to enhance customer experience, drive efficiency and realise measurable benefits and impact across the University. This role offers an exciting opportunity for a systems leader … bring together people, processes, and technology to deliver a high performing, customer- focused service. Key Responsibilities The Head of Student Data & Systems will: Lead the Student Data & Systems Team, ensuring high-quality delivery against plans, budgets, KPIs and service standards, and fostering a culture of continuous improvement. Provide expert ...

Business Analyst

Hiring Organisation
DS Smith
Location
Salford, Lancashire, England, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
digital transformation, and we are seeking a Business Analyst to support the delivery of digital projects that enhance operational efficiency, business performance, and customer integration. This role is central to ensuring technology solutions align with business needs and deliver measurable value. Experience within print management or FMCG environments … streamline workflows and improve efficiency through technology Work with technical teams to design and recommend effective digital solutions that enhance business performance and customer experience Support the delivery of multiple concurrent projects, ensuring alignment with strategic goals Facilitate workshops, meetings, and communication between business teams and IT Produce ...

Business Explorer, Business Transformation Delivery Apprentice - Manchester

Hiring Organisation
BT GROUP PLC
Location
BT, Four New Bailey, New Bailey Street, Salford, England
Employment Type
Higher Apprenticeship
Salary
£23,810 a year
career within our organisation. Role During this programme, you’ll rotate across the following key areas and be working as part of a team. Customer Experience- working in customer service or sales teams to understand the operational disputes and opportunities Commercial Products- working in product … Months Positions Available 3 Closing Date Sunday, 22nd February 2026 Start Date Monday, 7th September 2026 Desired Skills Communication skills Attention to detail Customer care skills Logical Team working Initiative Qualifications Any GCSE, grade 4 (Essential) Any GCSE, grade 4 (Essential) Any GCSE, grade 4 (Essential) English GCSE, grade ...

Business Explorer, AI Expert Apprentice - Manchester

Hiring Organisation
BT GROUP PLC
Location
New Bailey Office, 4 Stanley Street, Salford, England
Employment Type
Degree Apprenticeship
Salary
£23,810 a year
talent: AI Adoption & Enablement – helping shape, test and improve ML models, data pipelines, or automation solutions Data & Insights – partnering with product, operations or customer facing teams to understand real problems AI can help solve Customer Experience – trial and build AI assistants and knowledge tools to enable frontline ...