1 to 2 of 2 Customer Experience Jobs in Salford

visibility and control at all times, backed up by a service commitment to end to end accountability. How you will assist in delivering LIMAs customer outcomes: You will be comfortable speaking to clients on the telephone or via email and confident to engage with the entirety of the Managed … Services team to ensure customer SLAs are adhered to. You will demonstrate your strong passion and ambition by working to continually improve yourself and develop your skills and experience. In return LIMA will invest in internal and external training, offer a clear progression path for your future and career … incidents from customers and LIMAs cloud environment on a priority basis and provide the highest standards of professionalism and skill, in order to resolve customer issues efficiently and accurately. Ensure customers and involved parties are updated with their incident progress either by phone or by using ConnectWise Manage (Our more »

telephone contact for our customers. So, you’ll need to be a great communicator, dedicated to providing a professional and empathetic service and have experience in commercial motor claims. The Claims Handler would manage a caseload of Pre-Litigated Motor Claims including personal injury from inception to settlement. What … notification of claims onto Davies/Client claims system Work with our repairers (motor) on the progression of the clients damaged vehicle, update the customer throughout and update Davies claims systems. Work with Davies engineering team to ensure the claim is progressing Ensure high level of customer service … alongside ensuring working to the daily required handling of inbound calls Undertake appropriate additional tasks provided by the Team Leader Abilities And Knowledge: Minimum customer services experience Desired but not essential – motor claims experience Excellent attention to detail Strong customer services skills Strong organisational skills The more »