7 of 7 Remote Customer Service Jobs in Salford

office opening times Shifts will always fall between 7:00am - 7:00pm Daily responsibilities will include: Achieve Key Performance Indicators (KPI's) related to customer service, client knowledge, system knowledge and attendance as captured in the operator balanced scorecard Provide accurate records of all the details of each … Service request into the appropriate systems Provide a level of customer service which meets or exceeds the service commitment Accurately record details of all Service Requests Exhibit clear and professional behaviour when communicating via telephone or mail To achieve a high degree of customer ...

implementation projects that meet scope, budget, and time targets Producing clear, professional documentation to support both clients and internal teams Managing effective handovers to Service Delivery to ensure a seamless transition Implementing new technologies that add real value to client environments Project Planning (20%) Scoping and Planning successful projects … deliver five star solutions that keep our clients happy is a must! This role involves some evening and weekend work when projects or customer requirements call for it. We plan these sessions in advance wherever possible, and they form a standard part of the role. Youll need ...

accept, your responsibilities will encompass: Operate as the lead point of contact for your portfolio of clients. Build and maintain strong, long-lasting customer relationships. Hold regular reviews with clients in accordance with Account Management Procedure Ensure the timely and successful delivery of our solutions according to customer … various technologies and being able to use these skills to troubleshoot and deliver five star solutions that keep our clients happy is a must! Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability ...

business systems across the group. The goal: to reduce labour-intensive processes and implement scalable, data-driven platforms that improve operational performance and customer outcomes. You will play a pivotal role in shaping the future of the organisations IT and data infrastructure, with a clear trajectory toward taking ownership … accuracy, consistency, and speed Ensure secure and reliable data flow between devices, platforms, and teams AI & Advanced Analytics Identify opportunities to embed AI into customer service, reporting, and forecasting Collaborate with internal and external data teams to deliver smart, scalable solutions Ensure new tools come with full documentation ...

various technologies and being able to use these skills to troubleshoot and deliver five star solutions that keep our clients happy is a must! Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability ...

summary The NCA Service Desk team have a singular focus on making sure that we are doing everything possible to minimising the amount of lost clinical and operational time owing to incidents relating to users' access to IT services, systems and equipment. As a member of this team … incident management. We are looking for someone who has experience managing IT issues, including system accounts, applications and hardware and can provide excellent customer service. The successful candidate will also need to have analytical skills to help drive continual improvement in the team and be continually checking ...

rewards achievement and creates accountability. Coach and develop the sales team, improving their individual and collective abilities. To drive and report Sales figures, activity, customer experience and pipelines Work closely with all internal stakeholders including Commercial, Operations, Customer Services, Billing, Credit Control, Pre-Sales and Product to ensure … track record of driving teams to target Experience in Sales cycle and forecasting Be able to work in a complex environment. Excellent communication skills. Customer focused attitude. Drive respect at all levels. If you feel you have the right skill set and want to work for a growing organisation ...