Service DeliveryManager - Digital Workspace My client is a fast-growing, tech-driven organisation focused on delivering exceptional digital experiences through the power of smart data and innovative technology. They are now looking for a Service DeliveryManager to join their Digital Workspace team. This is a key leadership role responsible for ensuring robust, efficient, and … value-driven IT services across end-user environments, enterprise platforms, and non-core services - underpinned by Azure technologies and automation. Responsibilities Lead day-to-day IT service delivery across the Digital Workspace function and wider enterprise platform stack. Manage escalated incidents, problems, and change activity-ensuring services remain stable and responsive. Work closely with Product, Architecture, DevOps, and Business … stakeholders to align service delivery with business needs. Drive continuous improvement and automation across services, processes, and platforms. Monitor and report on service performance (SLAs, KPIs), ensuring transparency and accountability at all levels. Oversee operational change assurance, service resilience, and risk mitigation activities. Lead and develop a high-performing team, supporting professional growth and cross-functional collaboration. Participate in More ❯
Salford, Greater Manchester, North West, United Kingdom
START in Salford
recovery interventions to deliver innovative programmes that improve wellbeing, reduce isolation and support recovery thereby helping to improve people's lives. We are seeking an experienced and motivated Service DeliveryManager to lead the operational delivery of our flagship services. You will take full responsibility for meeting NHS contractual requirements and Key Performance Indicators (KPIs), ensuring services … run smoothly, achieve outstanding outcomes and remain a trusted part of the healthcare pathway. Job Title: Service DeliveryManager Place of Work: START, Brunswick House, Salford M6 and various outreach sites as appropriate Hours of Work: Part-Time - 21 hours per week (Tues to Thurs, 9am4.30pm, with some evening and weekend working required with time off in lieu … . Salary: £40,000 per annum FTE (£24,000 per annum actual for 21 hours per week) In this role, you will: Lead and manage a multidisciplinary delivery team, providing supervision, support and performance management Ensure accurate data, documentation and outcomes are maintained in line with Commissioner and organisational standards Drive quality assurance, ensuring learning is shared and improvements More ❯
Salford, Manchester, United Kingdom Hybrid / WFH Options
First Central Services
or similar programs? Are you well-versed in actuarial methodologies, particularly claims reserving? If so, we want you to join our team! We're looking for a Claims Insight DeliveryManager to join our Performance team, either working remotely or based in our Salford Quays, Manchester or Haywards Heath, West Sussex offices. This role involves being a senior … Insight. You will manage the vital link between frontline operational claims, pricing, underwriting, reserving, and external stakeholders, utilising data to inform past and future business results. The Claims Insight DeliveryManager will leverage their extensive understanding of actuarial techniques and insights to inform reserving projections and impacts on the 5-year plan. Developing talent is important to us … Presenting and visualising analysis clearly to add value, with insightful commentary and clear actions or recommendations Collaborating with operational teams to make recommendations for improving indemnity performance and ensuring delivery Coaching and mentoring Claims Insight analysts, especially in developing SAS skills Working closely with Finance to track and demonstrate benefits across expenses, income, and indemnity Engaging with industry benchmarking More ❯
Salford, Manchester, United Kingdom Hybrid / WFH Options
First Central Services
our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty high! We're looking for a Service DeliveryManager within the Digital Workspace pillar who will oversee the effective delivery of IT services across the Digital Workspace, the broader non-focus business services, and the … delivering business value through technology and service excellence Ability to manage multiple priorities and projects effectively Experience in aligning IT services with business strategies Proven leadership in managing service delivery teams and organizational change Interpersonal skills for working with diverse teams and stakeholders Problem-solving skills for complex service issues Commitment to continuous improvement and high-quality IT services … Experience in managing change initiatives aligned with business goals Responsibilities include: Managing day-to-day service delivery within the Digital Workspace Handling escalations and ensuring SLAs are met Collaborating with development, architecture, operations, and business teams Monitoring service performance and reporting to leadership Overseeing operational change processes and risk management Participating in planning and prioritization of IT initiatives Leading More ❯
recovery interventions to deliver innovative programmes that improve wellbeing, reduce isolation and support recovery thereby helping to improve people's lives. We are seeking an experienced and motivated Service DeliveryManager to lead the oper click apply for full job details More ❯