1 of 1 NVQ Level 3 Jobs in Salford

Job summary We have a vacancy for a full time Band 3 Service Desk Agent based the Northern Care Alliance NHS Foundation Trust. We are looking for someone who has experience managing IT issues, including system accounts, applications and hardware and can provide excellent customer service. The successful candidate will also need to have analytical skills to help … can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk Person Specification Qualifications Essential NVQ Level 3 or equivalent in or in an IT related subject or equivalent experience GCSE English and Maths (grade A-C, or 4 and above … Previous experience in an NHS IT organisation Previous experience on a Service Desk Skills Essential Organisational skills Excellent interpersonal skills both written and verbal Excellent keyboard skills High level of Customer Service skills both by telephone and face to face Knowledge Essential Basic technical knowledge of Desktops so that user problems can be quickly diagnosed and resolved. Desirable More ❯