2 of 2 Remote/Hybrid SLA Jobs in Salford

Law Firm IT Analyst

Hiring Organisation
Blackwater Recruitment Ltd
Location
Salford, Greater Manchester, North West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£30,000
with at least one year of hands-on IT support experience within a professional services setting. You will be confident working in a structured, SLA-driven environment and comfortable balancing competing priorities. Key attributes and experience include: Strong customer service skills across phone, face-to-face and digital channels ...

IT Problem Management Lead

Hiring Organisation
Blackwater Recruitment Ltd
Location
Salford, Greater Manchester, North West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£45,000
broad technology estate Taking a hands-on approach to troubleshooting hardware, applications and system issues Managing escalated Problems and Known Errors within agreed SLA and KPI timeframes Designing and implementing automation measures where appropriate Supporting and mentoring other IT team members Supporting core technologies including Windows, Azure Virtual Desktop ...