1st Line Support Analyst
- Hiring Organisation
- Hays Specialist Recruitment Limited
- Location
- Salisbury, Wiltshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 - £35,000 per annum
able to demonstrate excellent customer service skills. What you'll need to succeedWe are looking for a Service Desk Analyst with some experience supporting Windows 10, 11, Office and O365, knowledge of the ITIL framework (with a foundation V4 certification being an advantage), experience with ITSM tools (this organisation … uses Halo, but that is not essential) and someone proficient in end user device installation, configuration and troubleshooting of Windows, Desktops, laptops and Android tablets.The organisation is currently predominantly on prem with plans to migrate to the Cloud in the next year or two - as part of the service ...