4 of 4 2nd Line Engineer Jobs in Scotland

Role: Field Services Engineer (2nd Line) Reports to: Manager Hours: 37.5 hours – or dependent on customer – 7.5 hours a day Company Equipment: Laptop: Yes Mobile Device: Yes Vehicle: Yes Job Description: To act both as a specialist in specific product areas for customer systems … investigate issues in order to accurately assess what further action is required and whether the issue needs to be escalated to the 3rd Line Team. Support others in the team in the achievement of their objectives. Key Skills: Excellent communication skills (written and verbal) Keen attention to detail. ...

Role: Field Services Engineer (2nd Line) Reports to: Manager Hours: 37.5 hours – or dependent on customer – 7.5 hours a day Company Equipment: Laptop: Yes Mobile Device: Yes Vehicle: Yes Job Description: To act both as a specialist in specific product areas for customer systems … investigate issues in order to accurately assess what further action is required and whether the issue needs to be escalated to the 3rd Line Team. Support others in the team in the achievement of their objectives. Key Skills: Excellent communication skills (written and verbal) Keen attention to detail. ...

Field Engineer to join our service desk and onsite support for a key client in Glasgow and Edinburgh. You will handle 2nd line support, diagnose complex issues, and ensure rapid resolutions. The role emphasizes technical breadth across networks, servers, hardware and software, with strong communication ...

Redsquid Communications is seeking a Senior IT Engineer to deliver expert technical support across various environments. Responsibilities include diagnosing IT issues, escalating support inquiries, and maintaining system documentation. The role requires at least 2 years in technical support with strong communication and customer service skills, focusing on positive ...