1 to 2 of 2 2nd Line Engineer Jobs in Scotland

2ND LINE SUPPORT - WEST LOTHIAN THIS ROLE IS HYBRID - 1 DAY PER WEEK IN THE OFFICE - EXCELLENT CAREER OPPORTUNITIES THE COMPANY This business is a Scottish based successful IT Consultancy organisation that designs, installs and supports Microsoft and Infrastructure solutions across the UK. THE ROLE: The 2nd Line Support Engineer provides advanced technical support to clients, resolving incidents, fulfilling service requests, or supporting the problem and change management functions. This role … handles advanced cases requiring technical support, alongside escalations or overflow from the 1st Line Support Team. Alongside their advanced technical capability, the 2nd Line Support Engineer must deliver excellent customer service focused on quality ITSM system input, first-touch resolution, and meeting any more »

lasting client relationships can prove this, low employee turnover rate, or winning an award titled 'Elite Managed Service'! They're looking for an experienced 2nd Line Service Desk Engineer to come along and join their team! 2nd Line Service Desk Engineer Dundee/Hybrid £25,000 - £30,000 Day-to-Day: Supporting the Service Desk in a 2nd Line capacity Supporting clients on-site with technical issues and project work Collaborating with your team and the escalation team to find a resolution for your clients. Maintaining more »