3 of 3 Remote 2nd Line Support Jobs in Scotland

operational service and support for multiple clients. The successful candidate will join a highly skilled team of support engineers providing 2nd line technical support. The role requires a flexible work ethic and a pragmatic approach to IT support. Candidates should have a first/second line support background, excellent customer service and communication skills, along with methodical troubleshooting techniques. This role will require some working from the … DXC site in Erskine. The team is responsible for providing remote 2nd line support within a cloud environment supporting Windows Server 2003/2008 R2/7/10. You will provide telephone technical support to end users, on-site engineers, and implementation More ❯

IT Support Engineer – Desktop & Infrastructure (5+ yrs exp.) Location: Aberdeen (Hybrid) Setup: Daily rate contract inside … IR35 through umbrella Duration: Initial contract until 31st December 2025 We’re seeking an experienced IT Support Engineer to provide 1st and 2nd line support across desktops, laptops, AV/meeting room tech, printers, and business-critical applications. This is a hands-on … but a broad understanding of LAN/WAN , server infrastructure , and network troubleshooting is essential for resolving complex issues and coordinating with 3rd line and global IT teams . You will liaise with business users to interpret needs, offer training, and promote effective use of approved IT technologies More ❯

Social network you want to login/join with: IT Support Analyst (2nd line), Edinburgh col-narrow-left Client: Location: Edinburgh, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 405263d219c9 Job Views: 2 Posted: 02.06.2025 Expiry Date: 17.07.2025 … col-wide Job Description: We are excited to offer an IT Support Analyst - a fantastic opportunity to join the Service Desk team at a well-established company in Edinburgh city centre. The IT team is spread across Edinburgh, Glasgow, and London, providing first, second, and third-line … projects. Key Responsibilities: Maintain and deploy operating systems and applications. Test and install new software, hardware, and systems. Document and develop IT processes. Provide 2nd line application, OS, and hardware support. Resolve user issues and escalate when necessary. Candidate Profile: Essential : Experience with OS and application deployment More ❯