2nd Line Remote Support
- Hiring Organisation
- GMA Consulting
- Location
- West Lothian, Scotland, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £30,000
2nd Lind Remote Support THIS ROLE IS HYBRID Livingston based 1 day per week. Excellent career prospoects The Company: The company is an IT Services and Consultancy organisation with a strong presence across the UK. The Role: This role handles advanced cases requiring technical support, alongside escalations or overflow from the 1st Line Support Team. Alongside their advanced technical capability, the 2nd Line Support Engineer must deliver excellent customer service focused on quality ITSM system input, first-touch resolution, and meeting any SLA obligations. ...