2nd Line Remote Support
- Hiring Organisation
- GMA Consulting
- Location
- West Lothian, Scotland, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £30,000
2nd Lind Remote Support THIS ROLE IS HYBRID Livingston based 1 day per week. The Company: The company is an IT Services and Consultancy organisation with a strong presence across the UK. The Role: This role handles advanced cases requiring technical support, alongside escalations … overflow from the 1st Line Support Team. Alongside their advanced technical capability, the 2nd Line Support Engineer must deliver excellent customer service focused on quality ITSM system input, first-touch resolution, and meeting any SLA obligations. While providing technical support ...