1 of 1 Remote Analytics Manager Jobs in Scotland

Job Description Summary As a Business Intelligence & Analytics Manager you will serve as a strategic driver of the Customer Cares data-driven transformation. Be responsible for building and leading a high-performing BI team, developing and implementing a strategic BI roadmap, and fostering a data-driven culture throughout the organisation. Empowering stakeholders to leverage data for informed decision … will be able to work a mixture between the office and home based upon your personal needs whilst balancing the needs of the business. Key responsibilities As Business Intelligence & Analytics Lead you will be responsible for leading and mentoring a team of BI analysts, developing a strategic BI roadmap, and fostering a data-driven culture throughout the organisation. Collaborate … stakeholders to adopt data-driven recommendations. Additionally, ensuring data quality, enhances data literacy, and tracks the impact of data-driven initiatives to measure performance. This role does have line Manager responsibility. Essential skills/experience youll need Understanding of contact centre processes, metrics, and challenges 5+ years of experience in a business intelligence or data analytics role, preferably More ❯