Delivery Manager
Edinburgh, Midlothian, Scotland, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Reed
across a portfolio of projects, ensuring delivery aligns with contractual obligations, service expectations, and transition plans. Act as the primary point of contact for customer interactions, managing service delivery, billing, and project performance. Ensure accurate and timely billing for all project-related work, including validation of charges and reconciliation with finance teams. Collaborate with internal teams such as PMO, Technical … contribute to continuous improvement initiatives. Requirements: Proven experience in service delivery roles within customer-facing environments. Industry background in telecoms or public sector is highly desirable. Strong understanding of billing processes, service catalogues, and governance frameworks. Familiarity with ITIL principles and service management best practices. Excellent communication and stakeholder engagement skills. Benefits: Permanent position. Salary up to £45.000 per year More ❯
Employment Type: Full-Time
Salary: £42,000 - £45,000 per annum, Inc benefits
Posted: