1 to 17 of 17 Break/Fix Jobs in Scotland

standards, service delivery processes and ensuring service delivery is both cost effective and efficient • Responsible for Incident ticket handling, escalation and problem diagnosis • Desktop / Laptop / VDI – build, configuration and deployment to end users • Assist with software installation / deployment • Assist with Smarthphone deployments Secondary role … requirements: • Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets • Hardware installation / upgrade / break fix for desktop, laptop, and server • Smarthpone support • Network patching and trouble shooting Essential Skills and Qualifications: • Knowledge of Microsoft Windows … Working knowledge of Cisco AnyConnect VPN • RSA Secure Login administration • Proven and demonstrable software and hardware troubleshooting skills • Knowledge of Microsoft SCCM and OS / Application deployment • Good written communication: concise and accurate call logging, documentation and email correspondence • Able to work well as part of a team or more »

Security Clearance. As a Desktop Support Engineer you will: Be responsible for incident ticket handling, escalation and problem diagnosis Build, configuration and deploy desktop / laptop / VDI equipment Assist with software installation / deployment Assist with Smartphone deployments and support Provide support on the TechBar Hardware … installation / upgrade / break fix for desktop, laptop, and server Basic telephony support and cable patching What we're looking for: Knowledge of Microsoft Windows 10 Operating Systems Deployment, configuration, and support Knowledge of Microsoft Office 2010 onwards Working knowledge of … Working knowledge of Cisco AnyConnect VPN RSA Secure Login administration Proven and demonstrable software and hardware troubleshooting skills Knowledge of Microsoft SCCM and OS / Application deployment Desirable skills / qualifications: ITIL Version 3 / 4 Foundation CompTia A+ Certification Microsoft Windows 7 / 10 training more »

standards, service delivery processes and ensuring service delivery is both cost effective and efficient • Responsible for Incident ticket handling, escalation, and problem diagnosis • Desktop / Laptop / VDI – build, configuration, and deployment to end users • Assist with software installation / deployment • Assist with Smarthphone deployments Secondary role … requirements: • Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets • Hardware installation / upgrade / break fix for desktop, laptop, and server • Smarthpone support • Assisting with customer projects • Create and update procedural documentation • Basic telephony support and … Working knowledge of Cisco AnyConnect VPN • RSA Secure Login administration • Proven and demonstrable software and hardware troubleshooting skills • Knowledge of Microsoft SCCM and OS / Application deployment • Good written communication: concise and accurate call logging, documentation, and email correspondence • Able to work well as part of a team or more »

standards, service delivery processes and ensuring service delivery is both cost effective and efficient • Responsible for Incident ticket handling, escalation and problem diagnosis • Desktop / Laptop / VDI – build, configuration and deployment to end users • Assist with software installation / deployment • Assist with Smarthphone deployments Secondary role … requirements: • Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets • Hardware installation / upgrade / break fix for desktop, laptop, and server • Smarthpone support • Assisting with customer projects • Create and update procedural documentation • Basic telephony support and … Working knowledge of Cisco AnyConnect VPN • RSA Secure Login administration • Proven and demonstrable software and hardware troubleshooting skills • Knowledge of Microsoft SCCM and OS / Application deployment • Good written communication: concise and accurate call logging, documentation and email correspondence • Able to work well as part of a team or more »

standards, service delivery processes and ensuring service delivery is both cost effective and efficient Responsible for Incident ticket handling, escalation and problem diagnosis Desktop / Laptop / VDI build, configuration and deployment to end users Assist with software installation / deployment Assist with Smarthphone deployments Secondary role … requirements: Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets Hardware installation / upgrade / break fix for desktop, laptop, and server Smarthpone support Assisting with customer projects Create and update procedural documentation Basic telephony support and … Working knowledge of Cisco AnyConnect VPN RSA Secure Login administration Proven and demonstrable software and hardware troubleshooting skills Knowledge of Microsoft SCCM and OS / Application deployment Good written communication: concise and accurate call logging, documentation and email correspondence Able to work well as part of a team or more »

standards, service delivery processes and ensuring service delivery is both cost effective and efficient Responsible for Incident ticket handling, escalation and problem diagnosis Desktop / Laptop / VDI build, configuration and deployment to end users Assist with software installation / deployment Assist with Smarthphone deployments Secondary role … requirements: Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets Hardware installation / upgrade / break fix for desktop, laptop, and server Smarthpone support Network patching and trouble shooting Essential Skills and Qualifications: Knowledge of Microsoft Windows … Working knowledge of Cisco AnyConnect VPN RSA Secure Login administration Proven and demonstrable software and hardware troubleshooting skills Knowledge of Microsoft SCCM and OS / Application deployment Good written communication: concise and accurate call logging, documentation and email correspondence Able to work well as part of a team or more »

standards, service delivery processes and ensuring service delivery is both cost effective and efficient Responsible for Incident ticket handling, escalation and problem diagnosis Desktop / Laptop / VDI build, configuration and deployment to end users Assist with software installation / deployment Assist with Smarthphone deployments Secondary role … requirements: Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets Hardware installation / upgrade / break fix for desktop, laptop, and server Smarthpone support Assisting with customer projects Create and update procedural documentation Basic telephony support and … Working knowledge of Cisco AnyConnect VPN RSA Secure Login administration Proven and demonstrable software and hardware troubleshooting skills Knowledge of Microsoft SCCM and OS / Application deployment Good written communication: concise and accurate call logging, documentation and email correspondence Able to work well as part of a team or more »

Site Support Engineer / 1st Line Support Engineer Contract Position Moray, Scotland (Onsite) Leading IT Services Provider in the Defence sector require a skilled Onsite Support Engineer to join our existing team in Moray, Scotland *A national security clearance is required for … this role but candidates not holding this level of clearance will be considered . * Required Skills: Be experienced / certificated in the break-fix support of product ranges to respond to in-warranty & out-of-warranty support calls. Understand contracted SLA's and … line support for installed third party hardware and raise support calls where applicable. Monitor progress of fix. Attend customer daily briefing(s) and feedback / assist with any issues that arise from this meeting. Manage own workload and support that of other team members. Provide remote support for deployed more »

Site Support Engineer / 1st Line Support Engineer Contract Position Moray, Scotland (Onsite) Leading IT Services Provider in the Defence sector require a skilled Onsite Support Engineer to join our existing team in Moray, Scotland *** A national security clearance is required for … this role but candidates not holding this level of clearance will be considered . *** Required Skills: Be experienced / certificated in the break-fix support of product ranges to respond to in-warranty & out-of-warranty support calls. Understand contracted SLA's and … line support for installed third party hardware and raise support calls where applicable. Monitor progress of fix. Attend customer daily briefing(s) and feedback / assist with any issues that arise from this meeting. Manage own workload and support that of other team members. Provide remote support for deployed more »

standards, service delivery processes and ensuring service delivery is both cost effective and efficient Responsible for Incident ticket handling, escalation and problem diagnosis Desktop / Laptop / VDI build, configuration and deployment to end users Assist with software installation / deployment Assist with Smarthphone deployments Secondary role … requirements: Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets Hardware installation / upgrade / break fix for desktop, laptop, and server Smarthpone support Network patching and trouble shooting Essential Skills and Qualifications: Knowledge of Microsoft Windows … Working knowledge of Cisco AnyConnect VPN RSA Secure Login administration Proven and demonstrable software and hardware troubleshooting skills Knowledge of Microsoft SCCM and OS / Application deployment Good written communication: concise and accurate call logging, documentation and email correspondence Able to work well as part of a team or more »

Engineer Moray (North-East Scotland) - On-Site, office based – Monday – Friday with potential for out of hours support. Potential for travel to other customer / FJ sites as required. Your role Are you positive with a creative attitude that can work as part of a team? Can you take … ownership of assigned tasks, anticipate and identify potential issues and service improvements. Do you have experience of IT support, incident resolution and / or system management of secure IT solutions, IT infrastructures, application hosting or components that contribute to IT service delivery? Do you want to collaborate and achieve … levels and customer satisfaction. You will aspire to deliver impeccable service and controls costs. Your experience Be experienced / certificated in the break-fix support of Fujitsu Primergy, Eternus and Celsius product ranges to respond to in-warranty & out-of-warranty support calls. more »

for the support of all hardware and software covered under the Military contract. Reporting to the Customer GSS RECTS Controller and assist with incident / change management. Reporting to the Team Leads and assist with incident … / change management. Be prepared to travel to other customer sites as required. Your experience Be experienced / certificated in the break-fix support of product ranges to respond to in-warranty & out-of-warranty support calls. Perform in-warranty break … line support for installed third party hardware and raise support calls where applicable. Monitor progress of fix. Attend customer daily briefing(s) and feedback / assist with any issues that arise from this meeting. Attend service management calls and report on asset status. Manage own and central asset registers. more »

2nd Line Service Desk Engineer Edinburgh / Onsite £25,000 - £35,000 Our client is actively seeking a skilled 2nd Line Service Desk Engineer to join their dynamic team. They're a Managed Service Provider, delivering top-notch services to clients in the heart of Edinburgh, known for their … innovation. As a 2nd Line Service Desk Engineer, you'll play a pivotal role in providing remtoe technical support and the occasaional onsite break-fix solutions Day-to-Day: Swiftly respond to escalated service desk tickets, delivering efficient and effective on-site technical support. … Implement break-fix solutions directly at client sites, addressing a spectrum of hardware and software issues. Collaborate seamlessly with the service desk team to overcome complex technical challenges. Contribute to the development of the technical documentation. Tech Stack: Active Directory Office 365 Windows Server more »

2nd Line Service Desk Engineer Glasgow / Hybrid £25,000 - £30,000 We're partnering with a Scottish-owned Managed Service Provider providing top-level services to clients in the Glasgow region. With a commitment to innovation, our client is seeking a skilled 2nd Line Service Desk … Engineer to join their team. As a 2nd Line Service Desk Engineer, you'll play a crucial role in providing technical support and break-fix solutions. This role offers a hybrid working model, combining service desk responsibilities with on-site break … support for our valued clients. Day-to-Day: Respond to escalated service desk tickets, providing efficient and effective technical support. Conduct break-fix solutions on client sites, addressing hardware and software issues. Collaborate with the service desk team to resolve complex technical more »

IT Field Engineer Glasgow Region Key Responsibilities A hard-working individual with a can do attitude, responsible for the completion of hardware break-fix service calls and deployments for a wide variety of customers to manufacturer recommended standards using a multiplatform of products. You more »

car & fuel card (+ out of hours support retainer) Join a leading independent IT service & support company as a Field Service IT Hardware Break-Fix Engineer. This dynamic role offers the opportunity to provide high-quality hardware support services to a diverse range of … clients in the Glasgow area. Role Overview: The Field Service IT Hardware Break-Fix Engineer will be responsible for completing hardware break-fix service calls and deployments for various clients. Working within a dedicated team of field engineers … driving licence. Desirable Skills: Experience supporting Storage Area Networks (SAN) and Cisco routing and switching (CCNA). Familiarity with imaging and deployment utilities (SCCM / Intune) and Microsoft Windows Server and Desktop. At least 3 years of experience in a similar role or as a Field Engineer. Attitude / more »

Role: IT Hardware - Break Fix Engineer Location: Erskine Daily rates (inside IR35): £150 - £210 / day Note: Need … active SC Security Clearance, to be considered for the role. A global IT solutions provider in Erskine is urgently seeking a new IT Break-Fix Engineer to join their team on a 6 month contract (very likely to be extended, so you will have … some stability in the role). You will be responsible for the end-to-end IT hardware break-fix process. Conducting repairs on customer equipment such as laptops, desktops, and mobile devices. You will also touch on software tools and operating systems for diagnosis more »