MAPAL Group is looking for an Edinburgh based📍 Customer Care Manager. This role reports to Customer Care Team Lead. At MAPAL Group , you will find a fast-paced, agile, and multi-cultural work environment where we move quickly to meet more »
Edinburgh, Stockbridge, City of Edinburgh, United Kingdom Hybrid / WFH Options
Lorien
CRM Marketing Executive (HubSpot/SalesForce) - Edinburgh Hybrid - 40-50K *Candidates must have a proven track record working with HubSpot, or a very strong background with SalesForce or similar CRM and be willing to cross over into HubSpot to be considered* Lorien's client, a great central Edinburgh based … firm who started out in the SEO domain and have since grown and evolved to become a key name in the Digital Transformation and CRM space, is looking for a HubSpot oriented Inbound Marketing specialist to come on board, take the reins across the duties below, and join a team … in you: Previous record of delivering marketing projects and campaign management Demonstrable background with HubSpot, or a very strong background with SalesForce or similar CRM Preferably a background in digital agency/marketing organisations Ability to work in a cross-functional team setting and bring a commercial mindset to the more »
in the ongoing maintenance and future evolvement of the solution as it adapts to meet the ever changing business needs. About the role The CRM Analyst plays a crucial role in bridging the gap between business needs and technology solutions within Scottish Friendly. This role empowers individuals from non-technical … Customer Service and/or Back Office expertise and creativity to enhance operational efficiency, innovate business processes, and drive digital transformation initiatives. Key responsibilities CRM system integration and governance Design: Collaborate with business stakeholders to understand requirements and design software solutions or automation workflows using low-code/no-code more »
Glasgow, Lanarkshire, United Kingdom Hybrid / WFH Options
Iberdrola
OT which will need to continuously evolve to deliver our digital transformation. Some examples of the types of applications deployed include Regulatory Systems, CustomerRelationshipManagement, Resource planning, Asset Management and GIS, Field Work Management, Operational, Management System and Business Intelligence. This role focuses on the IT rather than OT … other regulated industries)People Leadership experience of managing application and solution architectsLeadership experience, demonstrating expert technical and people leadership skillsStrong stakeholder managementTechnical skills (ERP, CRM, Cloud, SAP, IT)Due to the level of this position, successful candidates will be required to complete additional background checks and any offer is subject more »
Business Analyst Initial 12 month fixed term contract Up to £45,000 Edinburgh - Hybrid CRM - ERP - Business Analyst - Systems Analysis - Requirement gathering - Technical documentation Head Resourcing are delighted to be working with one of our Third Sector clients as they look to hire a talented Business Analyst. Our client is … to-end test cases at the application and multi-application level. Oversee implementation of all approved process improvements Align with IT colleagues regarding ERP, CRM, Infrastructure, Operations, and others, to support analysis of cross-functional processes. Required Skills: Significant experience of working on core corporate systems including but not limited … to ERP, CRM, HR Experience of providing technical expertise in analytics and reporting, preferably using Power BI or similar A high level of interpersonal and communication skills, and confidence in dealing with a wide range of staff, stakeholders, and suppliers. Ability to plan and prioritise workload based on rapidly changing more »
meet their business needs. The individual in this role will be asked to: Develop and deliver customized training programs on Microsoft Dynamics 365, including CRM, ERP, and other modules. Create engaging training materials, including presentations, manuals, and e-learning content. Conduct hands-on training sessions, workshops, and webinars for diverse … and performance metrics. And should have: Proven experience as a trainer, preferably in Microsoft Dynamics 365. In-depth knowledge of Microsoft Dynamics 365, including CRM and ERP modules. Strong presentation, communication, and interpersonal skills. Ability to simplify complex concepts and deliver them in an understandable manner. Certification in Microsoft Dynamics more »
meet their business needs. The individual in this role will be asked to: Develop and deliver customized training programs on Microsoft Dynamics 365, including CRM, ERP, and other modules. Create engaging training materials, including presentations, manuals, and e-learning content. Conduct hands-on training sessions, workshops, and webinars for diverse … and performance metrics. And should have: Proven experience as a trainer, preferably in Microsoft Dynamics 365. In-depth knowledge of Microsoft Dynamics 365, including CRM and ERP modules. Strong presentation, communication, and interpersonal skills. Ability to simplify complex concepts and deliver them in an understandable manner. Certification in Microsoft Dynamics more »
closely with the business sales resources (RAMs NKAMs etc.) to develop the key accounts and increase revenues. Ensure effective use and management of our CRM system for the division.Working towards further development and improvement to existing services provided to our customers, particularly concerning the rental of products, and training services. more »
Glasgow, City of Glasgow, United Kingdom Hybrid / WFH Options
Head Resourcing
CRM Analyst (Hybrid 2 days per week in Glasgow) Head Resourcing is pleased to be working with one of the UK's leading pensions and mutual funds companies, seeking a CRM Analyst. This pivotal role enables individuals from non-technical backgrounds to create software applications, automate processes, and develop digital more »
Dunfermline, Fife, United Kingdom Hybrid / WFH Options
Nigel Frank International
Install, config, testing of new system advancements SQL/SSRS reporting User training and go-live support Skills & Qualifications Proven experience in ERP or CRM systems support analysis (preferably Microsoft Dynamics 365, Dynamics NAV, Dynamics CRM) Strong end to end support skill set - able to analyse, troubleshoot support issues to more »