4 of 4 Remote Client Onboarding Jobs in Scotland

environments. Collaborate with 1st and 2nd line teams to enhance overall service capability. Manage high-priority tickets in line with SLAs and business impact. Support infrastructure upgrades, migrations, and client onboarding projects. Maintain detailed documentation and contribute to knowledge sharing across the team. What You'll Bring Proven experience in 3rd line support within an IT or More ❯

closely with customers and internal teams to design and implement high-impact, scalable Kosli implementations. This role spans strategic technical discussions, solution architecture design, implementation support and long-term client management. You'll collaborate across engineering, product, and sales teams to ensure we deliver best-in-class service and innovation. Key Responsibilities Engage with technology executives, engineers, and stakeholders … the capabilities of Kosli Provide product feedback to the engineering team, contributing to the product roadmap with customer insights. Help shape Kosli's service offerings, including training and onboarding programs for new customers. Support marketing efforts through content creation, including blog posts, webinars, and live events. Collaborate in the Sales and Field Services Team to deliver exceptional customer More ❯

We are pleased to be working with a Global company and market leader within the Packaging Industry, due to excellent growth we are recruiting a Business Development Manager. THE ROLE: Reporting to the Head of Sales and Business Development, this More ❯

driven Senior Customer Success Manager – UK to join their fantastic team. This is a highly detail-oriented role for a motivated individual, working with their customer journey from onboarding to renewal and ensuring schools achieve measurable value from ILT Education’s solutions, including Giglets, Polylino and Nessy. Working within the Customer Success team this role will report directly … to the Head of Product and Operations for the UK. Key Responsibilities: Manage the onboarding-to-renewal journey for customers: Map and manage each stage of the customer experience, ensuring smooth handovers, timely delivery, and clear communication. Manage contract delivery and build positive relationships: Monitor commitments, deadlines, and deliverables to guarantee schools and partners receive best value and … benefit realisation. Provide clear, engaging customer success experiences, actively organising and managing operational and strategic business reviews. Track and report outcomes: Monitor customer success KPI’s (renewal, onboarding), measure customer engagement, and feed insights back into continuous improvement. Analyse and monitor customer data to draw insights, communicating those findings internally and to clients, and adjusting for improvements. Work More ❯