Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Cathcart Technology
ContinuousImprovement manager required to join a forward thinking organisation in Glasgow, committed to transforming its operations and embracing innovative technologies. The Company This is an opportunity to join a professional services organisation that is focused on driving operational excellence and continuousimprovement across … extensive portfolio of IT transformation and change projects offers numerous opportunities to get involved in impactful work, contributing to both innovative solutions and the continuous growth of the business. The Role This is an exciting opportunity for someone passionate about driving continuousimprovement and operational excellence. … in process analysis and improvement, and you thrive on leading change, this could be the perfect fit. We're looking for a ContinuousImprovement Manager to join the team, where you'll play a key role in leading a group of Business, Process and ContinuousMore ❯
edinburgh, central scotland, united kingdom Hybrid / WFH Options
ClearSky Logic
and long-term partnerships. Build and Nurture High-Performing Teams: Lead, mentor, and develop our Squad Managers and delivery teams, fostering a culture of continuousimprovement, collaboration, and excellence. Drive Strategic Alignment: Craft and communicate a clear vision for the Edinburgh delivery division, aligning its objectives with … Risks and Opportunities: Identify and mitigate potential risks whilst capitalising on opportunities to enhance the delivery division's performance and outcomes. Leverage Data for ContinuousImprovement: Utilise analytics and performance data to gain insights into project and team effectiveness, driving continuousimprovement initiatives. Lead More ❯
City, Edinburgh, United Kingdom Hybrid / WFH Options
ClearSky Logic Ltd
and long-term partnerships. Build and Nurture High-Performing Teams: Lead, mentor, and develop our Squad Managers and delivery teams, fostering a culture of continuousimprovement, collaboration, and excellence. Drive Strategic Alignment: Craft and communicate a clear vision for the Edinburgh delivery division, aligning its objectives with … Risks and Opportunities: Identify and mitigate potential risks whilst capitalising on opportunities to enhance the delivery division's performance and outcomes. Leverage Data for ContinuousImprovement: Utilise analytics and performance data to gain insights into project and team effectiveness, driving continuousimprovement initiatives. Lead More ❯
edinburgh, central scotland, United Kingdom Hybrid / WFH Options
JELD-WEN UK
improvements and any other initiatives related to the European customer service transformation program. You will have excellent knowledge of Salesforce, and experience in driving continuousimprovement initiatives across multiple regions, ideally from within relevant industries. As a results orientated, team player, you will have the ability to … contact centre telephony system across Europe in conjunction with cross functional teams and external Telephony partner. Support network of European telephony users and manage continuousimprovement program to software solution & Salesforce integration. Support the local teams with reporting and insights and agree European KPI’s to monitor … in conjunction with local customer service managers. Set and agree the annual customer service KPI targets across Europe. Report & provide monthly insights to drive continuous improvements in customer satisfaction across the customer service teams. What you'll need to succeed: Proven experience of Salesforce Service Cloud and strong understanding More ❯
glasgow, central scotland, United Kingdom Hybrid / WFH Options
JELD-WEN UK
improvements and any other initiatives related to the European customer service transformation program. You will have excellent knowledge of Salesforce, and experience in driving continuousimprovement initiatives across multiple regions, ideally from within relevant industries. As a results orientated, team player, you will have the ability to … contact centre telephony system across Europe in conjunction with cross functional teams and external Telephony partner. Support network of European telephony users and manage continuousimprovement program to software solution & Salesforce integration. Support the local teams with reporting and insights and agree European KPI’s to monitor … in conjunction with local customer service managers. Set and agree the annual customer service KPI targets across Europe. Report & provide monthly insights to drive continuous improvements in customer satisfaction across the customer service teams. What you'll need to succeed: Proven experience of Salesforce Service Cloud and strong understanding More ❯
aberdeen, north east scotland, United Kingdom Hybrid / WFH Options
JELD-WEN UK
improvements and any other initiatives related to the European customer service transformation program. You will have excellent knowledge of Salesforce, and experience in driving continuousimprovement initiatives across multiple regions, ideally from within relevant industries. As a results orientated, team player, you will have the ability to … contact centre telephony system across Europe in conjunction with cross functional teams and external Telephony partner. Support network of European telephony users and manage continuousimprovement program to software solution & Salesforce integration. Support the local teams with reporting and insights and agree European KPI’s to monitor … in conjunction with local customer service managers. Set and agree the annual customer service KPI targets across Europe. Report & provide monthly insights to drive continuous improvements in customer satisfaction across the customer service teams. What you'll need to succeed: Proven experience of Salesforce Service Cloud and strong understanding More ❯
glasgow, central scotland, United Kingdom Hybrid / WFH Options
Ntegra
value each sprint. Foster transparency and trust: Encourage open communication between clients and delivery teams, providing clear visibility into progress, challenges, and outcomes. Drive continuousimprovement: Lead retrospectives that surface insights and drive improvements in team dynamics and delivery quality. Manage risks and dependencies: Proactively flag and … in internal and client teams through coaching, facilitation and hands-on support. Lead by example: Demonstrate strong Agile leadership, facilitating collaboration, adaptability, and a continuousimprovement mindset across all engagements. Grow Agile capability: Contribute to shaping and evolving our consultancy’s Agile practice, sharing knowledge and driving More ❯
edinburgh, central scotland, United Kingdom Hybrid / WFH Options
Ntegra
value each sprint. Foster transparency and trust: Encourage open communication between clients and delivery teams, providing clear visibility into progress, challenges, and outcomes. Drive continuousimprovement: Lead retrospectives that surface insights and drive improvements in team dynamics and delivery quality. Manage risks and dependencies: Proactively flag and … in internal and client teams through coaching, facilitation and hands-on support. Lead by example: Demonstrate strong Agile leadership, facilitating collaboration, adaptability, and a continuousimprovement mindset across all engagements. Grow Agile capability: Contribute to shaping and evolving our consultancy’s Agile practice, sharing knowledge and driving More ❯
aberdeen, north east scotland, United Kingdom Hybrid / WFH Options
Ntegra
value each sprint. Foster transparency and trust: Encourage open communication between clients and delivery teams, providing clear visibility into progress, challenges, and outcomes. Drive continuousimprovement: Lead retrospectives that surface insights and drive improvements in team dynamics and delivery quality. Manage risks and dependencies: Proactively flag and … in internal and client teams through coaching, facilitation and hands-on support. Lead by example: Demonstrate strong Agile leadership, facilitating collaboration, adaptability, and a continuousimprovement mindset across all engagements. Grow Agile capability: Contribute to shaping and evolving our consultancy’s Agile practice, sharing knowledge and driving More ❯
glasgow, central scotland, united kingdom Hybrid / WFH Options
Getronics
and supporting decision-making through actionable insights. Additionally, you will collaborate closely with cross-functional teams, including product development, marketing, and IT, to ensure continuousimprovement in customer satisfaction and business performance. What to expect: Data Analysis & Insight Generation: Collect and analyse customer and business data from … requirements and translate them into functional specifications for technical teams. Coordinate and communicate with development teams to ensure technical solutions align with business needs. ContinuousImprovement & Quality Tools: Monitor key performance indicators (KPIs) related to customer experience and satisfaction. Identify opportunities for process optimisation and efficiency gains … to enhance overall customer productivity and business performance. Utilise quality tools such as Six Sigma, Lean methodologies, and root cause analysis to drive continuous improvement. What we expect from you: Bachelor’s degree in Business Administration, Data Science, Information Systems, Marketing, Statistics, or a related field. Proven experience in More ❯
Glasgow, Renfrewshire, United Kingdom Hybrid / WFH Options
Hymans Robertson LLP
gained in an actuarial context essential. R Programming (ideally in the context of package development). Git and general code-management/documentation practices. Continuousimprovement and continuous delivery practices. R Shiny & R Markdown. In addition, you may have experience of some of the following: Automated … httr2). You will be: Confident across the entire software development lifecycle. Self-motivated with a drive to learn and share knowledge. Focused on continuous learning and improvement. An effective communicator and an effective team player. Able to forge strong and professional relationships at all levels. Able to collaborate More ❯
City, Edinburgh, United Kingdom Hybrid / WFH Options
Hymans Robertson LLP
gained in an actuarial context essential. R Programming (ideally in the context of package development). Git and general code-management/documentation practices. Continuousimprovement and continuous delivery practices. R Shiny & R Markdown. In addition, you may have experience of some of the following: Automated … httr2). You will be: Confident across the entire software development lifecycle. Self-motivated with a drive to learn and share knowledge. Focused on continuous learning and improvement. An effective communicator and an effective team player. Able to forge strong and professional relationships at all levels. Able to collaborate More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Cathcart Technology
you start and finish your day. ** Supportive, Collaborative Culture: You'll be part of a highly experienced engineering community that values mentorship, autonomy, and continuous improvement. Key Skills and Experience: ** A few years' experience in a software architecture or senior design role, ideally in a SaaS or enterprise environment … management and communication skills ** Comfortable working across multiple teams and influencing at both strategic and technical levels ** Agile mindset with a passion for mentoring, continuousimprovement, and scalable systems This is a chance to join a mature yet evolving tech company where your decisions will directly shape More ❯
Glasgow, Renfrewshire, United Kingdom Hybrid / WFH Options
Hymans Robertson LLP
suppliers. Evaluate emerging technologies in the marketplace and to raise a business case for adoption where tangible benefits can be brought to the firm. Continuousimprovement - drive through identified improvements and/or additional controls and procedures as necessary to sustain our ISO-27001 and Cyber Essentials More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Morson Talent
risks. • Passion for security and self-development to keep up to date with the evolving IAM trends, technologies, and best practices – making recommendations for continuousimprovement For more info please email More ❯
search platform Get involved with cutting-edge areas such as vector search and machine learning Thrive in a culture that encourages experimentation, innovation, and continuousimprovement What’s in It for You? Competitive compensation and benefits Flexible remote-first setup with periodic in-person team collaboration Opportunity More ❯
Glasgow, Scotland, United Kingdom Hybrid / WFH Options
Eden Scott
search platform Get involved with cutting-edge areas such as vector search and machine learning Thrive in a culture that encourages experimentation, innovation, and continuousimprovement What’s in It for You? Competitive compensation and benefits Flexible remote-first setup with periodic in-person team collaboration Opportunity More ❯
glasgow, central scotland, united kingdom Hybrid / WFH Options
Eden Scott
search platform Get involved with cutting-edge areas such as vector search and machine learning Thrive in a culture that encourages experimentation, innovation, and continuousimprovement What’s in It for You? Competitive compensation and benefits Flexible remote-first setup with periodic in-person team collaboration Opportunity More ❯
Glasgow, Renfrewshire, United Kingdom Hybrid / WFH Options
Pelion IoT Limited
exceed our customers' expectations. You will be a key point of contact for customers and third-party providers, ensuring seamless communication, service quality, and continuous improvement. The role will involve managing service delivery processes, creating and updating policies, and designing key performance metrics to measure success. Key Responsibilities: Customer … strong, positive relationships with key customers and suppliers, ensuring alignment with business objectives and high levels of customer satisfaction. Customer Feedback and Service Improvement: Analyse customer feedback to identify areas for service improvement, collaborating with cross-functional teams to implement changes that enhance Pelion's offerings. … technical or business-related issues, collaborating with the Technical Support team and Support Team Leader to resolve challenges efficiently. Customer Satisfaction: Contribute to the continuousimprovement of the customer satisfaction process, ensuring that feedback is effectively captured and acted upon. Change Management & CAB: Actively participate in the More ❯
point of contact for vendor management , ensuring external partners meet SLAs, quality benchmarks, and collaborative expectations. Champion best practices in UAT, quality assurance, and continuousimprovement within the testing function. Regularly report on progress, risks, and test outcomes to stakeholders and project leadership. Essential Experience & Skills: Proven More ❯
Greater Edinburgh Area, United Kingdom Hybrid / WFH Options
Experis Scotland
point of contact for vendor management , ensuring external partners meet SLAs, quality benchmarks, and collaborative expectations. Champion best practices in UAT, quality assurance, and continuousimprovement within the testing function. Regularly report on progress, risks, and test outcomes to stakeholders and project leadership. Essential Experience & Skills: Proven More ❯
glasgow, central scotland, united kingdom Hybrid / WFH Options
Nine Twenty Recruitment
to quality standards and regulatory requirements. Conduct regular reviews and audits to identify and address any deviations from project plans. Implement best practices and continuousimprovement initiatives to enhance project delivery. Risk Management: Identify potential project risks and develop mitigation strategies. Monitor and manage project risks throughout More ❯
Livingston, West Lothian, United Kingdom Hybrid / WFH Options
Plexus Malaysia Sdn Bhd
software development Agile/Scrum experience Experience in regulated industries (IEC 62304, DO-178) ADDITIONAL DUTIES Assist with project estimation and planning Participate in continuousimprovement Occasional travel may be required (estimated Why you will love it? At Plexus, we're at our best when opportunities are More ❯
Glasgow, Renfrewshire, United Kingdom Hybrid / WFH Options
Deloitte LLP
Determine the impact of changes and undertake mitigation planning. Practical understanding of change analytics to baseline and monitor progress of change. Drive agility and continuousimprovement, using data to make informed decisions and ensure that the organisation has the mind-set and capability to respond to new More ❯
City, Edinburgh, United Kingdom Hybrid / WFH Options
Deloitte LLP
Determine the impact of changes and undertake mitigation planning. Practical understanding of change analytics to baseline and monitor progress of change. Drive agility and continuousimprovement, using data to make informed decisions and ensure that the organisation has the mind-set and capability to respond to new More ❯