12 of 12 Remote/Hybrid Customer Engagement Jobs in Scotland

Building smarter customer experiences through technology, data and AI At DC Thomson, we're transforming how we connect with audiences across our portfolio of trusted media, digital and subscription brands. We're looking for a curious and innovative Software Engineer to join our engineering team and help build … systems, services and experiences that power customer engagement at scale. This is an exciting opportunity for a full stack engineer with experience in React, Node.js, GraphQL and modern database technologies who enjoys working across front-end experiences, backend systems and data flows to deliver high-quality products that ...

German speaking (remote, UK or Europe) Dynamics 365 CRM Functional Consultant, German speaking (Contract, Remote) Location: Remote. Based anywhere in the UK or Europe. Engagement: Contract, day rate. Rate: TBD. Experience: 6 to 7 years. Language: Fluent German and English. The engagement A Dynamics 365 Customer Engagement … into live use. Report findings, risks and options to the programme in English. What you bring 6 to 7 years of experience, with D365 Customer Engagement (or Dynamics CRM) delivered as a functional consultant or business analyst, in Sales, Customer Service or both. Discovery ...

comfortable with this arrangement. About the role The Genesys CX Consultant combines technical and operational expertise to help organisations maximise the value of their customer experience technology investments. Working with internal and external stakeholders, you’ll design, implement and optimise contact centre solutions that improve customer and colleague … future operating models. Working across operational and technical teams, you’ll help ensure change is successfully adopted and that we deliver outcomes which strengthen customer relationships, turning our customers into BT advocates and referenceable clients. What you’ll be doing Shape customer solutions by understanding business, operational ...

organisations, while actively leading business development and the growth of our practice.You will work closely with clients to tackle their biggest challenges, including redesigning customer journeys, delivering change roadmaps, aligning business and technology transformation and standing up new AI and agentic services. Your focus will be on driving operational … improvements and cost reduction, enhancing customer experience and strengthening market competitiveness.You will bring deep knowledge of the GB retail energy market, gained through experience working for or with energy retail suppliers and/or code managers, alongside a strong blend of consulting and industry expertise in delivering technology-driven ...

success and competitive advantage. Digital Transformation Support: Guide clients through ERP transformations, including migration to SAP S/4HANA and Intelligent Enterprise solutions. Stakeholder Engagement: Build strong relationships with internal teams, senior leadership, and strategic alliance partners. Mentorship & Development: Support and mentor junior digital architects, fostering growth through formal … following areas, including their integration, is essential: Supply Chain Management Resource & Material Planning Product Lifecycle Management Inventory & Warehouse Management Manufacturing Execution Service Operations Customer Engagement, Experience & Relationship Management Field Service Finance Human Capital Management Sustainability & Compliance Awareness Understanding of how enterprises optimize sustainability through their operating models. Awareness ...

Auros—the leader in human insight. Our mission is to help organizations craft exceptional customer experiences through fast, actionable feedback. We empower teams to build the best products and experiences by embedding real human perspectives into every stage of the development process—from ideation to launch. With the world … strongest participant network, AI-powered analysis, expert services, and seamless integrations, we help companies eliminate guesswork, align stakeholders, and bring customer needs into sharp focus. Trusted by more than 3,000 organizations worldwide—including 75 of the Fortune 100— Auros delivers measurable business outcomes, reduces risk, and helps teams ...

English to capture requirements, design the solution, and guide testing and sign-off. Candidates should have 6–7 years’ experience with Dynamics 365 Customer Engagement as a functional consultant or business analyst, and be comfortable working remotely from the UK or Europe. #J-18808-Ljbffr ...

creative, ambitious, and detail-oriented team player who enjoys working in a collaborative environment. This is an exciting opportunity to work alongside multiple customer-facing teams, helping clients deliver best-in-class CRM campaigns while developing your expertise in marketing technology and customer engagement. Responsibilities Implement, manage … verbal communication skills. Proficiency in Excel. Ability to manage multiple priorities in a fast-paced environment. Eagerness to learn and develop within a customer-focused role. Must be eligible to work in the UK – we are unable to provide sponsorship at this time This is a Hybrid role ...

where you’ll thrive. What You’ll Be Doing This is a hands-on, client-facing product role. You will lead product work across customer engagements, working closely with clients, Design, Engineering, Quality Engineering and Commercial to turn complex challenges into coherent, valuable and deliverable digital products. You will … delivered. As Zudu grows, we are taking on larger, more complex and more strategically important engagements. We need strong product leadership that connects customer ambition, user needs, commercial commitments and technical delivery. This role will help us: Turn customer goals and business problems into coherent product strategies ...

serve as a trusted technical advisor helping MSPs and customers maximize the value of N‐able Cove Data Protection. You will partner with customers, Customer Success, Product Management, Engineering, and Sales to improve backup reliability, accelerate recovery outcomes, optimize data protection strategies, and drive long-term customer success. … troubleshoot backup failures, restore issues, and performance concerns. Deliver technical workshops, enablement sessions, and data protection reviews. Support renewals, expansions, and retention initiatives alongside Customer Success and Account Management. Provide customer feedback to Product and Engineering to influence future Cove platform enhancements. Serve as a data protection subject ...

Design AI/GenAI solutions on AWS (Amazon Bedrock, Bedrock Agents, Amazon Q, SageMaker, associated serverless and data services) and produce architecture documentation for customer engagements. Scope and design broader AWS solutions including migrations, Landing Zones, modernisation and cloud governance engagements as required by the pipeline. Run technical scoping … Cloud Bridge quality standards – clear scope, success criteria, assumptions, risks, fee schedules and project plans. Navigate AWS partner funding programmes to maximise funded engagement value for customers. Act as fractional CTO or technical programme lead for strategic accounts – maintaining advisory relationships, identifying upsell and cross‐sell, and ensuring programme ...

performance work environment. Lead and oversee complex infrastructure penetration tests ensuring that they are conducted thoroughly and in accordance with project requirement. Leading onsite customer engagements and serving as the technical authority on CHECK engagements. Review and validate the work of team members to ensure accuracy and thoroughness. Prepare … Looking For Experience: Significant experience in penetration testing, including network, web application and internal penetration testing as well as experience of leading customer engagements on-site. Communication: Strong verbal and written skills for stakeholder management, collaboration and administration duties Independence: Ability to work independently or as part ...