14 of 14 Remote Customer Experience Jobs in Scotland

ambitious Legal Counsel/Lawyer (interested in tech) to join the award-winning in-house Legal team at Content Guru - one of the world’s leading cloud communications and Customer Experience technology providers. As Europe’s top Customer Experience as a Service (CXaaS) platform, Content Guru powers seamless customer engagement in over 150 countries — and … days per week in office (trains from London & Reading) £60,000 - £75,000 DOE Plus Benefits Package. Service/Product: global provider of enterprise cloud Customer Experience (CX) and contact centre solutions Pedigree: The Gartner 2025 Magic Quadrant for Contact Center as a Service. 2025 Gartner Voice of the Customer for CCaaS Reporting to: Senior Commercial Legal … Counsel Your Skills: Commercial Law. Contract Negotiation. Experience drafting and negotiating commercial contracts. Able to own caseload independently. SaaS, IT, Commercial background. Who We Are: At Content Guru , we help the world’s biggest brands - from healthcare and government to retail and finance deliver exceptional, always-on customer experiences through our storm cloud platform . Recognised by Gartner More ❯

more - with a focus on helping forward-thinking companies modernise how they connect with their audience. Theyve grown rapidly and are now scaling their Build team to ensure every customer receives a world class experience . Looking for a pragmatic and versatile SQL expert to split their time between operations for the support team and backend engineering projects … that deliver tangible improvements for all clients. SQL/Data Engineer - You will: ? Handle one-off ad-hoc customer requests s afely and automate recurring tasks ? Build internal tools and develop customer-facing reporting ? Deliver backend integrations and features that improve customer experience This hybrid role combines problem-solving for one-offs and engineering execution that … automate them for efficiency ? Collaborate with support to triage requests and define s operating procedures ? Complete one-off data migrations when onboarding customers Engineering (50%) ? Build, maintain and optimise customer-facing reports and internal dashboards ? Implement CRM integrations or other backend workflows that improve operations and client experience, contributing to product road map ? Contribute to backend bug fixes More ❯

shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS We are seeking a skilled Service Engineer to join our dynamic team. In this role … you will be responsible for providing exceptional service support to our diverse customer base. Key responsibilities include: Conducting service visits to address reported calls and maintain high standards of professional service support. Responding promptly to customer service requests for the repair of business equipment. Performing fault diagnosis and implementing effective repairs through adjustments, cleaning, or spare parts replacement. … with customers, providing detailed reports on work completed, and ensuring acceptance of equipment condition and performance post-service. Installing equipment sold by the company and ensuring optimal performance to customer satisfaction. Providing training and guidance to customers to maximize equipment efficiency and prevent operational errors. Managing inventory of spare parts and consumables effectively to support service operations. A typical More ❯

shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS This role is subject to an Enhanced Disclosure and Barring Service (DBS) check. As the … Northern Scotland We are seeking a skilled Service Engineer to join our dynamic team. In this role, you will be responsible for providing exceptional service support to our diverse customer base. Key responsibilities include: Conducting service visits to address reported calls and maintain high standards of professional service support. Responding promptly to customer service requests for the repair … with customers, providing detailed reports on work completed, and ensuring acceptance of equipment condition and performance post-service. Installing equipment sold by the company and ensuring optimal performance to customer satisfaction. Providing training and guidance to customers to maximize equipment efficiency and prevent operational errors. Managing inventory of spare parts and consumables effectively to support service operations. A typical More ❯

shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS This role is subject to an Enhanced Disclosure and Barring Service (DBS) check. As the … surrounding towns. We are seeking a skilled Service Engineer to join our dynamic team. In this role, you will be responsible for providing exceptional service support to our diverse customer base. Key responsibilities include: Conducting service visits to address reported calls and maintain high standards of professional service support. Responding promptly to customer service requests for the repair … with customers, providing detailed reports on work completed, and ensuring acceptance of equipment condition and performance post-service. Installing equipment sold by the company and ensuring optimal performance to customer satisfaction. Providing training and guidance to customers to maximize equipment efficiency and prevent operational errors. Managing inventory of spare parts and consumables effectively to support service operations. A typical More ❯

the labour market and becoming the worlds leading job platform. The job at a glance Join our team and youll be responsible for maintaining and optimising Gainsight, ensuring robust customer lifecycle management … and identifying risks and opportunities within the platform through new technology advancements.Working in theCommercial Enablementdepartment, you will combine Gainsight administration, analytics, process design, and operational excellence to support our CX leadership team and CSMs in delivering consistent, scalable, and insight-driven customer experiences.You will play a vital role as we reimagine the labour market to make it work for … any of our UK offices - London, Portsmouth, Manchester or Glasgow. Your responsibilities: Provide first and second line support for Gainsight, maintaining all aspects of platform administration Ensuring that our Customer Success Managershave the tools, processes, insights, and training needed to deliver an exceptional customer experience at scale Build automated customer programs (onboarding, training, renewals, etc.) Assist More ❯

scheme increasing your basic pay earnings of 34,000 (with very fair targets). Overview: Reporting to your Sales Manager, you'll be confident, smart and passionate about the customer experience preferably with experience within Recruitment or Recruitment Advertising/ATS. The successful candidate will have the finesse to close deals and build strong relationships with clients … of service, 2 more after 3 years, fully supported environment, comprehensive training To find out more about this exciting opportunity, send through your CV today. Candidates with the relevant experience or job titles of; Sales Development, Sales Assistant, Sales Administrator, Sales Development Representative, Business Development Representative, Business Development, New Business, Account Management, Account Manager, Sales Account Manager, CRM Systems More ❯

thereafter. Duties and Responsibilities for this opportunity will include: Provide data analysis to enable the influencing of Regional Management teams across the delivery organisation to drive an improvement in customer experience across all performance measures Inputting into the design and roll out of performance strategies by effectively using data to ensure the successful implementation across the delivery organisation … Excel skills including formulas, pivot tables, calculated fields, Power Query, Macros and VBA Exceptional communication skills with the ability to build strong and trusting relationships across all organisational levels Experience within an analytical role with management of high volume of information Strong analytical skills that make you comfortable handling large amounts of data as well as being able to … translate findings into solutions to drive business improvements You must be available to start for work immediately and drive due to the location. If you have suitable experience and are interested in this position, then please apply now or contact me on (url removed) for further information on this exciting opportunity. Search is an equal opportunities recruiter and we More ❯

Field Sales Consultant/SDR – Network Services/Telco Location: Scotland – Central Belt Salary: £55k - £75k Depending on experience OTE: £120k + Uncapped Exec level company car or allowance Ideally Central Belt of Scotland based with hybrid working - other locations considered for the right experience. The Company A leading provider of technology-based communication and IT products and solutions … to business clients in the UK. This role requires someone with experience of selling Network Services around the unified communications/IT space. Previous knowledge or dealings with 1 or more of the following vendors/platforms would be advantageous but not essential. Cisco, Aruba, Fortinet, Extreme, Palo Alto, Ring Central, 8X8, Zoom The Role Field Sales Consultant This … is an exciting sales role where you will be engaging with a mixture of private and public sector prospects and clients. Within this dynamic business, you will leverage your experience in network services to drive revenue growth, build strong lasting relationships and present these innovative solutions as the first choice in the market. Develop and execute strategic plans to More ❯

Field Sales Consultant/SDR – Network Services/Telco Location: Scotland – Central Belt Salary: £55k - £75k Depending on experience OTE: £120k + Uncapped Exec level company car or allowance Ideally Central Belt of Scotland based with hybrid working - other locations considered for the right experience. The Company A leading provider of technology-based communication and IT products and solutions … to business clients in the UK. This role requires someone with experience of selling Network Services around the unified communications/IT space. Previous knowledge or dealings with 1 or more of the following vendors/platforms would be advantageous but not essential. Cisco, Aruba, Fortinet, Extreme, Palo Alto, Ring Central, 8X8, Zoom The Role Field Sales Consultant This … is an exciting sales role where you will be engaging with a mixture of private and public sector prospects and clients. Within this dynamic business, you will leverage your experience in network services to drive revenue growth, build strong lasting relationships and present these innovative solutions as the first choice in the market. Develop and execute strategic plans to More ❯

Field Sales Consultant/SDR – Network Services/Telco Location: Scotland – Central Belt Salary: £55k - £75k Depending on experience OTE: £120k + Uncapped Exec level company car or allowance Ideally Central Belt of Scotland based with hybrid working - other locations considered for the right experience. The Company A leading provider of technology-based communication and IT products and solutions … to business clients in the UK. This role requires someone with experience of selling Network Services around the unified communications/IT space. Previous knowledge or dealings with 1 or more of the following vendors/platforms would be advantageous but not essential. Cisco, Aruba, Fortinet, Extreme, Palo Alto, Ring Central, 8X8, Zoom The Role Field Sales Consultant This … is an exciting sales role where you will be engaging with a mixture of private and public sector prospects and clients. Within this dynamic business, you will leverage your experience in network services to drive revenue growth, build strong lasting relationships and present these innovative solutions as the first choice in the market. Develop and execute strategic plans to More ❯

for experienced Team Leaders and Managers to join their growing company. This is your chance to inspire, motivate, and coach a team to success, empowering them to deliver exceptional customer service. Your role will involve: Leading and inspiring a mid sized high-performing team. Coaching and mentoring team members for growth and development. Open communication and alignment with business … and personal goals. Resolve challenges to improve efficiency and customer experience. Track data and analytics to make informed decisions in accordance to KPI's. Develop training plans to maintain skill alignment. Innovation and service excellence. Delegate incoming work to relevant team members. Your Experience: Managerial experience, ideally in a contact centre, financial or customer operations setting. … skills. Excellent written and verbal communication to engage and motivate. Proficiency in MS Excel and Word, with a willingness to learn new systems. Commitment to team growth and outstanding customer experience. Your Benefits: 33 days including Bank Holidays Annual discretionary bonus scheme Personal and career development opportunities Cycle to Work Scheme & Interest free Season Ticket loans Well-being and More ❯

of our core value streams to focus on developing and implementing innovative digital technology. You will manage, lead and coach a team of technical experts who build software and customer experiences that continues to drive, shape and deliver our customer-centric, data driven and digital first strategy. What you'll do: Technical Lead for a squad, ensuring collaborative … Owners, Developers, QA’s, Architects and the wider business. Lead, manage and coach a team of engineers. You will lead from the front with expert hands-on software development experience and ensure high technical standards are met throughout the team. Collaborate with the Product Owner to ensure the squad has a clear mission, understands the wider tech strategy, healthy … expertise with the team and champion/drive tech change wider than your squad. Qualifications What we’d love you to bring: A deep love of technology with a customer centric approach! A passion for people development; You will consider yourself a people motivator who has led a software development squad in an agile environment to deliver and achieve More ❯

joining one of their core teams, working on foundational engineering and helping to improve the underlying frameworks, tooling, and performance that enable the company to deliver a world-class customer experience. This team has a big focus this year, with several major initiatives planned around performance optimisation , scalability, and mobile innovation - so there's plenty of interesting and challenging … iOS codebases , building and optimising select iOS components while enhancing the overall mobile platform performance. There's a real opportunity here to make an impact on platform quality, developer experience, and overall app performance. You'll be regularly involved in design discussions and technical decisions , where you'll have the freedom to suggest solutions and help contribute to the … Senior Engineer, you'll also play an active role in mentoring others, sharing best practices , and helping strengthen the foundations of the mobile platform. You'll ideally have good experience with the following; ** Delivering production React Native applications ** iOS development with Swift ** Mobile performance profiling and optimisation ** Advocate for best practices, testing, and CI CD pipelines The following experience More ❯