12 of 12 Remote/Hybrid Customer Service Jobs in Scotland

Subject - Service Desk Analyst - Up to £36K PA - East Kilbride - Hybrid (4 DPW On-Site) Location: East Kilbride - Hybrid (4DPW on-Site) Salary: £30-36K Per Annum Benefits: Discretionary bonus, healthcare, pension, life assurance, hybrid working, career development, and regular team events The Client: We are partnering with … growing technology business delivering complex software solutions to customers across the UK. With an established customer base, a strong market presence and a focus on service excellence, they are looking to strengthen their Service team with the addition of a Service Desk Analyst. This ...

TITLE: IT Service Desk Support Analyst START DATE: 1st September PAY: £15.81 per hour LOCATION: Edinburgh Sighthill North HOURS: Full Time, 35 hours per week WORKING PATTERN: Our work style is hybrid, which involves spending at least 2 days per week, or 40% of your time, in the office. … weeks. Shifts are provided at least 4 weeks in advance, helping you plan your work-life balance. About this opportunity We are looking for customer-focused individuals with a passion for technology and delivering outstanding service to join our in-house IT Service Desk team. ...

TITLE: IT Service Desk Support Analyst START DATE: 1st September PAY: £15.81 per hour LOCATION: Edinburgh Sighthill North HOURS: Full Time, 35 hours per week WORKING PATTERN: Our work style is hybrid, which involves spending at least 2 days per week, or 40% of your time, in the office. … weeks. Shifts are provided at least 4 weeks in advance, helping you plan your work-life balance. About this opportunity We are looking for customer-focused individuals with a passion for technology and delivering outstanding service to join our in-house IT Service Desk team. ...

Service Desk Analyst Glasgow – Hybrid Competitive salary – 12-month FTC VIQU is working with a leading global professional services organisation to recruit a Service Desk Analyst to join their IT Service Desk function. This Service Desk role will focus on delivering hands-on technical support, incident … resolution, and service request fulfilment within a complex enterprise environment, ensuring high-quality IT service delivery across multiple locations. You will support day-to-day Service Desk operations, including troubleshooting, user support, device management, and remote working solutions, while contributing to service improvement and IT transformation ...

Location : Dublin Hours : -37.5 Hours per week. Out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their … customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more ...

associated networks, in various field locations in UK & Europe. This role requires travel within the UK & Europe, strong technical expertise, and excellent customer service skills. Training and shadowing of experienced PMS engineers will be provided where required to ensure you have the necessary skills and knowledge to excel … your role. Additionally, the candidate must be available for PMS emergency call-out cover as needed. What a typical day looks like: Develop, service, maintain, and troubleshoot PMS (Power Management Systems) systems (PLC, SCADA, HMI, PME and networks) across client sites. Provide on-site technical support, diagnosing faults ...

TITLE : L1 Service Desk Team Leader Location: Livingston SALARY: £28,000 - £32,000 per annum Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program Do you enjoy developing … value-added resellers in the UK. Today, we’re an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise ...

macOS and networking issues ** Resolving escalated hardware, software and connectivity problems ** Taking ownership of tickets through to resolution ** Maintaining accurate technical documentation ** Delivering excellent customer service What We're Looking For ** Commercial experience in a 2nd Line IT Support role ** Strong Microsoft 365, Windows and Mac support experience ...

Setting Hybrid/Field-based role Combination of field travel and home-based work Overview This role focuses on managing and growing strategic quick-service restaurant (QSR) partnerships within a leading online food delivery marketplace. You will work directly with franchise business owners across a designated territory to drive … commercial growth, optimise operational performance, and improve customer engagement. The role combines strategic account management, consultative sales, operational advisory, and data-driven growth planning within a fast-paced tech and hospitality environment. Key Responsibilities Build and strengthen long-term commercial relationships with franchise partners Drive order growth and overall ...

years' experience supporting M365 products and services in an enterprise environment. Excellent verbal and written communication skills. Proven ability to deliver high-quality customer service. Experience working with ticketing systems and meeting SLA requirements. Familiarity with Purview, Defender and the Office 365 Suite (desired). What makes Ashurst ...

management of key client accounts, along with the planning and direction of any marketing campaigns. Account Directors must take overall charge of their customer base and play an essential team-leading role by way of delegating projects and monitoring workflow. Establishing and building client relationships by way of gaining … contact for customers in the given portfolio, ensuring relationships are built with key personnel. Monitor client satisfaction post sale, ensuring a high level of customer service internally. Skills & Experience: A minimum of 5 years sales experience in a sales role, specifically Managed Print or Telecoms. Proven track record ...

systems, manage enquiries, and help ensure smooth day-to-day operations. What we're looking for: Strong administrative and IT skills Excellent communication and customer service skills Ability to manage workloads and work independently Experience in procurement, finance, purchasing, or commercial operations is desirable Knowledge of SAP, Oracle ...