1 to 25 of 37 Remote Customer Service Jobs in Scotland

Aspen Solutions and we are now recruiting. We provide Flexible IT sales and support our customers can trust. Our experienced team care about our customer’s needs and we always build long lasting relationships that challenge us to consistently be the best. We now have a fantastic opportunity for … sponsorship or visa support available for this job. Salary range: £25,000-£28,000 Key Relationships – Head of Commercial; Head of Finance, Head of Service Delivery; Sales Manager; External contractors and partners. Why come and work with us at Aspen? As part of the Aspen team, you will receive … Success in this role is defined by your ability to efficiently organise and prioritise tasks in a fast-paced environment. Your contribution to the Service Delivery Process is crucial, ensuring all required checks are completed before jobs are handed over to the Service team. You will demonstrate your More ❯

Aspen Solutions and we are now recruiting. We provide Flexible IT sales and support our customers can trust. Our experienced team care about our customer’s needs and we always build long lasting relationships that challenge us to consistently be the best. We now have a fantastic opportunity for … sponsorship or visa support available for this job. Salary range: £25,000-£28,000 Key Relationships – Head of Commercial; Head of Finance, Head of Service Delivery; Sales Manager; External contractors and partners. Why come and work with us at Aspen? As part of the Aspen team, you will receive … Success in this role is defined by your ability to efficiently organise and prioritise tasks in a fast-paced environment. Your contribution to the Service Delivery Process is crucial, ensuring all required checks are completed before jobs are handed over to the Service team. You will demonstrate your More ❯

Our client is looking for enthusiastic and dedicated individuals to join their growing team on an ongoing, temporary basis as Customer Services Representatives. This is a fantastic opportunity for those who excel in providing top-notch customer support, whilst looking to work night shifts. What you will get … 13.50 per hour depending on experience Flexible hybrid working options Be part of a supportive and inclusive team Responsibilities in your new role as Customer Service Representative - Nights As a Customer Service Representative, you will be the first point of contact for our clients customers. Your … key responsibilities will include handling incoming calls, directing customers to the correct department, and collecting necessary information to assist with customer queries. You'll ensure compliance is maintained and all documentation is securely stored according to GDPR regulations. Your personality, experience and qualifications To be considered as a Customer More ❯

value-added resellers in the UK. Today, we're an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise … and you'll be responsible for logging all technical related incidents and requests (either by phone or email), resolving them in accordance with our service level agreements. You'll take full ownership of tickets to ensure that customers have a consistent line of communication with any queries. You'll … satisfactory resolution. REQUIREMENTS: We are looking for someone that has at least 6-12 months experience within a technical role or has some strong customer service call centre type experience, specifically on a helpdesk. If you have experience of Ivanti, Service Now or ITSM tools, that would More ❯

improved to reduce support enquiries and improve our user experience Be proactive and to take initiative towards managing own and team workload via a service desk and keeping records up to date Essential Skills: Educated to NVQ/SVQ Level 3/HNC Level in a related subject Experience … working within a fastpaced customer service environment Confident with communication with both internal and external customers in a polite, timely and informative way - both written and verbally Ability to organise work flexibly within a multi-stakeholder/multi-deadline environment Can work as part of a team and … a complex and challenging team environment. With the ability to organise work flexibly within a multi-stakeholder/multi-deadline environment Excellent interpersonal and customer service skills - demonstrating confidence in both verbal and written communications Thorough, patient with a strong desire to resolve any customer issues to More ❯

Hybrid working (3 days in the office) Competitive Salary + Uncapped Commission & incentive based rewards Are you a money-hungry, motivated individual with some customer facing experience looking for your next career move? Want to undergo valuable in-house sales training and be part of a supportive and exciting … no further - Join us as a Business Development Executive at QA and earn uncapped commission! What will I be doing? You'll develop new customer relationships using the sales techniques gained from our in-house training programme and on-the-job coaching to successfully deliver against specific, measurable targets. … accounts, by telephone, email and LinkedIn, to create sales opportunities for our Senior Account Managers. Prospect new customers whilst maintaining and growing our existing customer relationships to create sales opportunities. Maintain all relevant sales management information & report on sales activity using Salesforce. Understand QA's unique selling points and More ❯

a highly skilled and motivated Platform Operations Engineer (Level 2) with excellent communication skills, a strong technical background, and a passion for delivering exceptional customer service? If so, City Plumbing are seeking experienced Platform Operations Engineers to join our newly created IT team and help deliver exceptional technical … the digital leader in plumbing, heating, and sustainable heating solutions! Are you a tech-savvy problem solver with a knack for delivering top-notch customer service? As a Level 2 Platform Operations Engineer, you'll be the go-to expert for our internal teams, helping them overcome technical … helping others, we'd love to hear from you! Provide second-level technical support to end-users and internal stakeholders, resolving escalated incidents and service requests in a timely manner. Troubleshoot and resolve complex software, hardware, and network issues, utilising diagnostic tools and remote support technologies. Collaborate with Level More ❯

our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a *Customer Service Representative* to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as More ❯

our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a Customer Service Representative to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as More ❯

to join a forward thinking, dynamic organisation who specialise in accident management and vehicle replacement services. Our client is seeking a motivated and confident customer service and sales professional to join their growing business. You will be travelling every Monday to Thursday and will be home-based on … and report to management on the next coming week The ideal candidate will have Confidence and the ability to build strong working relationships Excellent customer service and communication skills The ability to work well under pressure A clean driving license is essential to perform this position Only suitable More ❯

The Software Asset Management function is responsible for the management of SNOW Licence Manager, SNOW app store, software assets and licence management across the customer estate. The objective of the team is to provide accurate business intelligence for the customer who can then make informed decisions about the … assets in their estate. The team can also assist in compliance risk reduction and mitigation by the capture, updating and ongoing maintenance of the customer licence and proof of entitlement information. Role Purpose: The role of the Software Asset Analyst is to ensure the customer software assets are … effectively managed and maintained within the licence management tool. That the customer software assets are managed effectively to help reduce or mitigate the financial or compliance risk. This role involves client interaction and may involve occasional business travel. What to expect: Responsible for management of end-to-end Software More ❯

of 170 are our most important customers. We care about having a positive, friendly, and engaging workplace, which is the key to delivering great customer service. People love working here, and we have the independent survey results to prove it - we’re officially one of the ‘Best Companies’ in … offer regarding how and where we work, the genuinely fun and supportive environment we’ve built in our dog-friendly offices or the great service we deliver that gives them all such a buzz. We want you to bring your buzz to us too. This is a business that … driven from the top down by James, our MD (who hates titles and is simply ‘James’) and the leadership team who ensure that brilliant customer service is at the heart of everything we do. When you meet us, you’ll see what we mean. It’s important that More ❯

wider team of experienced engineers to assist with the company's progression. The post holder would be responsible for assisting, fixing and maintaining general service requests, incidents and problems for multiple sites across, escalating where necessary and assisting the wider IT Team with investigations and rollouts of new technology. … East of England (Norfolk region), with the ability to support additional sites further down the line. KEY ACCOUNTABILITIES: Troubleshoot and resolve incidents, problems, and service requests, providing regular updates to the end user. Escalate issues to the 3rd line support or IT Service Desk Manager when necessary. Serve … line support engineers at the point of escalation. Own, monitor, and resolve incidents and requests in a timely manner. Work closely with the IT Service Desk Manager to define and improve processes and implement Service Improvement Plans. Liaise with the Infrastructure team on infrastructure problems, contributing to remediation More ❯

and objectives as defined by the company strategy and tactical activity plans. To generate strategic relationships with key individuals within the current and target customer bases. Work with the estimating and customer service teams to guarantee customer satisfaction. Preparation of sales plan pipeline, targets, CRM and More ❯

responsible for the delivery of a wide variety of Professional Services projects and working within our managed services team to resolve incidents and action customer service requests. No two days are the same at CirrusHQ with various projects from the Public Sector, Education and private sector. These projects … museum collection or collecting data from the stratosphere to measure global climate change. You will act as an internal escalation point for the managed service team to resolve complex issues including priority 1 outages and non-standard tickets. Using your skills, you’ll bring best practice experience to align … our managed services customers' infrastructure to a high standard and identify opportunities for customer improvement. You’ll join our on-call rota to support our Managed Services customer base 24x7 out of hours. Responsibilities : Building positive customer relationships and identifying opportunities. Working closely with the project team More ❯

use innovation to shape data so it works for everyone and we're planning to re-platform and improve the existing (commercial, operational and customer) data assets and develop new ones, as well as transform how we work with the business to use our data better. As our Digital … our customers. We're looking for a digital data enthusiast, working collaboratively with a variety of stakeholders to ensure alignment with business objectives and customer outcomes. Your support will help the team in managing and evolving our digital strategy, ensuring a best practice approach. Qualifications This is a great … the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we More ❯

the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we More ❯

use innovation to shape data, so it works for everyone and we're planning to re-platform and improve the existing (commercial, operational and customer) data assets and develop new ones, as well as transform how we work with the business to use our data better. As part of … the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we More ❯

Creative and analytical thinker with strong problem-solving skills Must demonstrate exceptional verbal and written communication skills at all levels of the organisation Exceptional customer service, project management skills and "can do" positive attitude Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, distinguish user requests More ❯

exciting new projects also in the pipeline. Key aspects of working in an agile team at MO: Focus on delivering working software Blending user (customer) feedback and best practice to evolve what we deliver Continuously inspect and adapt how we deliver software Utilise great testing principles, TDD & automation A … the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we More ❯

degree in Computer Science, Business Information Systems, or related technical degrees. • Passion for technology • Good interpersonal skills • Good team working and communications skills • Great customer service skills • Someone who enjoys solving problems and using their analytical skills YOUR PROGRAMME Graduate Empower Programme Capgemini's Empower Programme is designed More ❯

project & technical teams to ensure our solutions meet the organisation's operational and strategic needs. Collaborating with internal and external parties to provide excellent customer service. BAU tasks supporting Important Business Systems including progressing certificate renewals and supporting Route to Live changes. Key Skills An expertise in some of More ❯

Edinburgh Compensation: £52,000 - £66,000/year Description Our Support Engineering team It's an exciting time for our Support Engineering team. Our customer base is growing fast and is more diverse than ever with Making Tax Digital on the horizon. Support Engineers work closely with our first … line customer support team, the wider engineering team, and third-party service providers, to bring every situation under control in a polite and helpful manner. The role You'll lead a group of highly collaborative support engineers and gain a broad experience of the FreeAgent application, discovering exactly … what's happening behind the scenes when things haven't gone as planned. You'll lead the team to balance solving customer issues day-to-day with working on development projects to build software that helps internal teams complete their job as efficiently as possible. As well as strong More ❯

offers an opportunity to lead support for critical Business Services (IBS), engage with senior leaders, and contribute to the integration with Barclays, focusing on customer service and operational resilience. Key Responsibilities Collaborate with stakeholders to improve Tesco Bank's service proposition and manage IBS/Operational Resilience. … the transition process as Tesco Bank exits its arrangements with Tesco Group following the sale to Barclays. Candidate Requirements Strong understanding of process improvements, customer outcomes, and risk impacts. Experience managing senior stakeholders confidently. Proficiency with MS Office, especially for preparing presentations for senior leadership. Desirable Skills Understanding of … these criteria to apply, even if they do not tick every box. Benefits Pension scheme for retirement planning. Private Medical Insurance and virtual GP service available year-round. Performance-based annual bonus. Generous holiday allowance starting at 7.2 weeks, with options to buy more. Colleague Clubcard with discounts increasing More ❯

You will have: Excellent coordination/organisational skills Excellent communication/strong interpersonal skills The ability to talk to all levels of company representatives Customer service experience Sound knowledge of the Oil & Gas Industry as an advantage Excellent IT skills (MS Office) Software system experience as an advantage More ❯