Customer Service Jobs in Scotland

26 to 50 of 136 Customer Service Jobs in Scotland

Aftercare Manager - Scotland

Scotland, United Kingdom
GRAHAM
Uphold GRAHAMs standards in all aftercare activities. Who You Are: Experienced in managing a wide range of construction projects. Skilled in defect resolution and customer relations. Proficient in health and safety best practices. A team player with strong leadership and communication skills. What We Offer: A permanent role in … Cover, and Life Assurance Scheme. Opportunities for personal and professional growth. Your Qualities: Demonstrated experience in construction and aftercare management. Commitment to excellence in customer service. Strong organisational and problem-solving skills. Ability to work independently and collaboratively. Join Us: This is more than just a job it's more »
Employment Type: Permanent
Posted:

Dual Fuel Smart Meter Engineer

Inverness, Inverness-Shire, Scotland, United Kingdom
Morrison Data Services
may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customer service to our customers ensuring that all jobs are complete timely and that the customers are well informed on the benefits and safe … The benefits Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service,24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … to 10% on restaurants and takeaways Up to 25% off gym membership What youll need to be successful We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in more »
Employment Type: Permanent
Salary: £35,000
Posted:

HGV Apprenticeship Recycling Service Operative

Edinburgh, Midlothian, Scotland, United Kingdom
Change Waste Recycling Ltd
Job Title: Recycling Service Operative (Collection Driver) Location: Edinburgh Salary: £24,960 to £27,538 + £1,000 sign on bonus + incentives and bonuses. Job Type: 40 hours per week (Mon-Fri, plus any additional weekend shift paid at overtime) Full time, Permanent Salary and Benefits: 32 days … The Role: We are looking for the right candidates to join our driving team in continuing to deliver our exceptional and award-winning collections service in Edinburgh and Glasgow, with the opportunity to work towards their HGV licence apprenticeship. This is a customer facing role and you will … be required to demonstrate excellent commitment to customer service, and have a flexible, friendly, and enthusiastic attitude to your work. If you are looking for a change in career and this sounds like you then we'd like to hear from you! This is an excellent trainee opportunity more »
Employment Type: Permanent
Salary: £26,000
Posted:

On-site IT Service Desk Technician

Edinburgh, Midlothian, Scotland, United Kingdom
Burges Salmon
to be recruiting for afull time On-siteITServiceDeskTechnician in our Edinburghoffice on a permanent basis. This is an exciting new opportunity for apersonable and customer-focused Service Desk Technician to develop their technology skillset. In this role you would be uniquely placed to provide on the ground support … the smooth running of video conferencing and audio-visual equipment during meetings and events to ensure our people continue to deliver our leading client service, along with service desk incident resolution and escalation. We are looking for a keen problem-solver, who is eager to go the extra … mile to find solutions; in return you will be joining a friendly and hardworking service desk team at a firm where developing our people is at the heart of our business. As anOn-siteITServiceDeskTechnician you will have every opportunity to make an impact in a progressive team who arekey more »
Employment Type: Permanent, Part Time
Posted:

Field Service Engineer

Glasgow, Lanarkshire, Scotland, United Kingdom
Shannon White Ltd
Coffee Field Service Engineer Job title: Coffee Field Service Engineer Location: Glasgow Salary: Up to c£33,580 pa. Up to £29,580 per annum + c£4,000 for working 1 in 4 weekends + vehicle + pension + other benefits. Hours: 7am-5pm (leave at … This is an exciting opportunity to join one of the leading names within the coffee industry as we are seeking a Coffee Field Service Engineer for Glasgow and the surrounding area. Salary up to c£33,580 per annum + including working 1 in 4 weekends + vehicle + … Requirement A highly motivated, well presented individual with technical ability and an excellent understanding of equipment, coffee quality, quality standards and procedures. Ensure complete customer satisfaction by understanding their needs and providing attention to detail. Mechanical experience and knowledge required along with a full and fairly clean UK driving more »
Employment Type: Permanent
Salary: £30,000
Posted:

Field Service Engineer

Glasgow, Lanarkshire, Scotland, United Kingdom
Dawsongroup plc
Field Service EngineersRequired - Immediate Start!! Competitive Salary rates + O/T + Door to Door Pay + Company Van Dawsongroup EMC is the UKs leading supplier of self-drive municipal, industrial, and specialist vehicles for contract hire . As a Field Service Engineer your role will be … to maintain repair and respond to issues in the fleet of vehicles in your area. Position Overview: The Field Service Engineer will focus on the servicing, maintenance of specialist vehicles and other company equipment, you will be responsible for: Fault diagnosis, repair and routine maintenance of specialist vehicles and … locations. First Line Repair, Fault Reporting for second line repairs and providing technical advice to third party engineers where required. To be successful Field Service Engineer will hold: A City and Guilds/ONC level 3 qualification or equivalent Experience working with hydraulics, pneumatics, electrical circuits, gearboxes or sweeper more »
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Field Service Engineer

Glasgow, Lanarkshire, Scotland, United Kingdom
Future Engineering
Field Service Engineer Glasgow £34,000 - £35,000 Basic + Overtime (OTE £60,000) + Career Progression + Technical Training + Company Van + Door to Door + Growing Company + Package + Immediate Start Earn in excess of £60 '000 in your first year as a field service … engineer and thrive working for a company where you will receive technical development and become a specialist in a great industry. You will be customer facing working for a great company who are recognised as market leaders. This expanding and forward thinking business specialises in providing a high quality … service to customers in commercial industries & due to excessive growth, they are looking to bring on and invest in an additional field service engineer. Significantly increase your earnings with continuous overtime, paid at a premium rate whilst working with a company who will invest in you to become more »
Employment Type: Permanent
Salary: £35,000
Posted:

Service Manager - SAAS/CCAAS

Glasgow, Scotland, United Kingdom
Hybrid / WFH Options
Step Ahead Recruitment Ltd
Senior Service Manager – SAAS/CCAAS - Glasgow - £60k-£80k As our client expands globally, they are looking for a talented Senior Service Manager to support their growing customer base in the UK. The Senior Service Manager will take responsibility for the end-to-end customer experience. The Service Manager will act as customer champion ensuring that expectations and contractual obligations are met. What’s in it for you? Up to £80,000 basic salary Company annual bonus scheme Hybrid working Join an innovative market-leading global business at the forefront of cloud … company who have provided solutions to some of the largest organisations in the UK/world Key responsibilities: Maintain a comprehensive understanding of the customer’s strategy, commercial drivers, market and challenges Develop a strategic partnership with your customers Act as the customers’ advocate Anticipate service management challenges more »
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Major Incident Manager

Erskine, Scotland, United Kingdom
DXC
/7 365 days a year through a combination of day and night shifts with possible temporary out of hours oncall (Standby). The service provides effective communication and coordination between the DXC technical teams, DXC Delivery Management and Customer Management. The primary focus of the High Priority … restoration of high priority Incidents that have a direct impact on the client’s business; to lead and ensure ownership, communication and progress to service restoration. Job Specifics/responsibilities Manages escalated and top priority incidents up to and including resolution. Maintains the appropriate level of authority within the … recovery plan working in collaboration with DXC delivery teams and third party vendors. Acts as the escalation point, in order to obtain assistance with service restoration efforts for DXC managed services Leads the internal and/or external communication of the incident. The HPIM is involved in the incident more »
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Product Owner

Edinburgh, Scotland, United Kingdom
Zonal
stock control, recipe management and BI Reporting giving business critical insights – our tech includes everything an operator needs to run their hospitality business. Our customer obsession shapes our product roadmap. We bring passion for our customers and dedication to innovation to the everyday. We are very much a family … cross functional software engineers the Product Owner will be responsible for ensuring their Product is developed in line with the roadmap and strategy meeting customer needs and supporting our development teams. Taking business and customer needs into consideration the Product Owner will create user stories and work items … requests, end user insights, industry drivers, and competitor capabilities to identify enhancements Write features/user stories to implement the product strategy, enhancements and customer requests Drive the process of analysis and estimation within the Software Delivery team to provide a plan Evaluate regulatory changes to determine how they more »
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Senior Software Engineer

Glasgow City, Scotland, United Kingdom
Bridgeall
products with new features and enhancements. Furthermore you will be expected to liaise with customers to gather and confirm requirements and also ensure excellent customer satisfaction with the products and services. Purpose Ensure that client expectations are met and exceeded in terms of software and service quality and … the delivery of product excellence. Salary Up to £60,000 + bonus + pension + private health care Essential Job Functions Elicit and document customer needs and requirements Accurately plan and price development work Write customer proposals for enhancements and new features Communicate directly with customers for development … tuning and improvement Support and maintenance of developed software Documenting software functionality; Integration of developed software with existing systems; Continuously improve the company’s service offerings Comply with and develop company standards and guidelines General Requirements Essential Minimum of 10 years software development experience Minimum of 4 years dealing more »
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Software Support Engineer

Cumbernauld, Scotland, United Kingdom
Aperta Limited
an excellent opportunity for foreign travel to work directly with customers to develop and deliver solutions. Our clients are banks, central banks; insurance companies, service providers and our applications process high volume payments for some of the largest institutions worldwide. Due to our continued growth and expansion, we have … The Role As our Software Support Engineer, you will bring your experience in application support to Aperta and your core responsibilities include: • Owning individual customer incidents reported directly of via our front end support staff, ensuring delivery of solutions in line with the SLA agreements, meeting deadlines and quality … customising and supporting business applications preferably in the financial services industry. The applications are parameterised via custom tools requiring a detailed understanding of the customer’s workflow. • Demonstrable ability to liaise with customers and internal staff at all levels to develop requirements for new customer requirements and work more »
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Software Engineer

Glasgow, Scotland, United Kingdom
Nine Twenty Recruitment
player, willing to share knowledge and assist others as needed Analytical mindset for problem-solving High attention to detail and adherence to procedures Outstanding customer service capabilities Proficient in multitasking, working under pressure, and meeting deadlines Flexible and efficient time management Technical skills: C#, ASP.NET .Net (Core, latterly more »
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Software Engineer (Product Development)

Glasgow City, Scotland, United Kingdom
Bridgeall
and supplement the applications with new features and enhancements. You will also be expected to frequently liaise with customers to ensure high levels of customer satisfaction are maintained, and to resolve client issues when these arise. Purpose Ensure that client expectations are met and exceeded in terms of software … and service. Salary Up to £45,000 + bonus + pension + private health care Essential Job Functions Elicit and document customer needs and requirements Communicate directly with customers for development or support activities Investigate and resolve complex data issues for customers Advise customers on best use of product … well within a team, sharing information and helping others when required Analytical approach to problem solving High attention to detail & consistently following procedure Excellent customer service skills Ability to multitask, work under pressure & meet deadlines Flexible approach to time management Desirable Minimum of 2 years dealing directly with more »
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Graduate Engineer (Managed Services)

Glasgow, Scotland, United Kingdom
Smarter Grid Solutions
seeking a Graduate Engineer (Electrical; Mechanical Electrical; Computer and Electronic Systems or equivalent MSC) to join our growing Managed Services team to provide technical customer support and conduct system testing to enhance delivery of our technology to production environments. Who we are looking for… We are looking for a … highly-motivated graduate with excellent customer support skills and a desire to gain a deep technical understanding of SGS systems. You should have: A willingness to learn about our technology components A confident and professional approach when speaking to customers A desire to contribute to and enhance the processes … and Linux platforms Helpdesk/Support systems and services Logging and tracking of support issues Interacting with customers in a confident manner Delivering outstanding customer service Network components and concepts (VPN, Remote Desktop, Firewall, etc.) Automation and control platforms (programmable logic controllers, RTUs, industrial PCs) and their programming more »
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Software Support Analyst - German fluent

Glasgow, Scotland, United Kingdom
Hybrid / WFH Options
Idox plc
Support Analyst, German Speaking Customer Success, Engineering Information Management (EIM) UK, home or office based. About the role The Idox Group is an AIM-listed plc, a multinational company with a UK HQ and an international outlook. We build software for government and industry to work better and comply … with technological advances and smart applications. For our Engineering Information Management team, we are looking for a software specialist, experienced in application support and customer service, able to inspire confidence in our clients and in our Idox colleagues. You should be confident in developing actively constructive relationships, and … fix them. To apply for this Support Analyst role, you should enjoy working as part of a team and, as the role is predominantly customer facing, it is essential to have good communication skills and fluency in German and English (written and spoken). You will receive on-the more »
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Recruitment Consultant

Glasgow, Scotland, United Kingdom
Hybrid / WFH Options
Eden Scott
Life Sciences, Manufacturing & Technology, Property & Construction, Public Sector, Renewable Energy, Oil & Gas, Sales & Marketing, Supply Chain & Procurement and Tech & Digital. Our consultants provide unparalleled service and expertise to both our candidates and clients. As an integral part of our busy team’s success, you will be supported and trained … are too, and have a flair for entrepreneurship we would love to hear from you! Experience & Skills Required: Commercial acumen Evidence of first class customer service and results driven Demonstrable record of accomplishment in developing new and existing business. Energetic with excellent networking skills. Highly motivated with a … receive additional holidays throughout the year. High performer lunch clubs Exotic holidays European city trips Sabbatical policy – 2 weeks additional holiday after 5 years’ service and 4 weeks after 10 years. Personal development plan Plus much much more! Application Process If you are interested in finding out more please more »
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Recruitment Consultant

Aberdeen, Scotland, United Kingdom
Hybrid / WFH Options
Eden Scott
Life Sciences, Manufacturing & Technology, Property & Construction, Public Sector, Renewable Energy, Oil & Gas, Sales & Marketing, Supply Chain & Procurement and Tech & Digital. Our consultants provide unparalleled service and expertise to both our candidates and clients. As an integral part of our busy team’s success, you will be supported and trained … are too, and have a flair for entrepreneurship we would love to hear from you! Experience & Skills Required: Commercial acumen Evidence of first class customer service and results driven Demonstrable record of accomplishment in developing new and existing business. Energetic with excellent networking skills. Highly motivated with a … receive additional holidays throughout the year. High performer lunch clubs Exotic holidays European city trips Sabbatical policy – 2 weeks additional holiday after 5 years’ service and 4 weeks after 10 years. Personal development plan Plus much much more! Application Process If you are interested in finding out more please more »
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Recruitment Consultant

Edinburgh, Scotland, United Kingdom
Hybrid / WFH Options
TalentSpark
Life Sciences, Manufacturing & Technology, Property & Construction, Public Sector, Renewable Energy, Oil & Gas, Sales & Marketing, Supply Chain & Procurement and Tech & Digital. Our consultants provide unparalleled service and expertise to both our candidates and clients. As an integral part of our busy team’s success, you will be supported and trained … are too, and have a flair for entrepreneurship we would love to hear from you! Experience & Skills Required: Commercial acumen Evidence of first class customer service and results driven Demonstrable record of accomplishment in developing new and existing business. Energetic with excellent networking skills. Highly motivated with a … receive additional holidays throughout the year. High performer lunch clubs Exotic holidays European city trips Sabbatical policy – 2 weeks additional holiday after 5 years’ service and 4 weeks after 10 years. Personal development plan Plus much much more! Application Process If you are interested in finding out more please more »
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PPM Administrator

Glasgow, Scotland, United Kingdom
Arcus FM
Do you enjoy communicating with various stakeholders? Do you thrive on delivering on set SLAs/KPIs? Do you want to provide the best customer service? If yes then read on, as Arcus Facilities Management are seeking an experienced PPM Administrator! Responsibilities You’ll be joining as our more »
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Chief Commercial Officer

Aberdeen, Scotland, United Kingdom
Petrolink
join our Executive Team. The role is responsible for the delivery of the company’s commercial strategy. This will involve marketing, sales, partner and customer engagement to drive business growth and market share. Role Description The role will involve travel and the ideal candidate will be highly capable, energetic … management team. To manage and develop the sales and marketing teams and instil a culture of continuous improvement. To manage the sales, marketing and customer services functions within agreed budget. To manage partner relationships, including agencies and technical partners, to maximise their opportunity, agreeing targets and service level … sales, pricing and drafting tender responses. Duties & Responsibilities Sales, Marketing & Distribution Strategy Oversee and evaluate market research and adjust marketing strategy to meet changing customer, market and competitive conditions. Monitor competitor products, sales and marketing activities. Recommend product positioning and pricing strategy to produce the highest possible long-term more »
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IT Support Analyst

Edinburgh, Midlothian, Scotland, United Kingdom
Henderson Scott
to staff. Work with 2nd Line for ticketing escalation support. Set up computer hardware and install business software. Escalate support incidents when necessary. Meet customer service levels. Perform technical support and fault diagnosis. Communicate effectively with colleagues and suppliers. About You: Excellent communication skills, both written and verbal. more »
Employment Type: Permanent
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Technical & Commercial Administrator

Newbridge, Midlothian, Scotland, United Kingdom
Dandara
a property administration environment Experience in using COINS or an equivalent Previous use of Bluebeam programme is desired but not essential. Essential: Strong organisation; customer service; problem solving; Microsoft 365; diary management and workload prioritisation skills. Ability to remain calm and productive under pressure. Strong communication skills - written more »
Employment Type: Permanent
Posted:

Account Executive - Software

Edinburgh, Midlothian, Scotland, United Kingdom
Hybrid / WFH Options
Sales Recruit UK
software industry. Their unique, tailored approach empowers small businesses and large enterprises alike, and their platform is backed by a reputation for innovation and customer success. This is an exciting opportunity for an experienced sales professional to join their dynamic team and make a real impact. Why this company … Market Leader: They are a recognised innovator in the software space, with a global customer base and a track record of success. Consultative Approach: They focus on building lasting partnerships with clients, understanding their unique needs, and delivering tailored solutions. Strong Reputation: They are known for their exceptional customer service, cutting-edge technology, and commitment to client success. Remote Working: Enjoy the flexibility and autonomy of working from home while being part of a collaborative and supportive team. Rewards & Benefits: Competitive Salary: £40,000 - £45,000 basic salary, with an on-target earning potential of £70,000. more »
Employment Type: Permanent, Work From Home
Salary: £45,000
Posted:

Senior IT Manager

Glasgow, Lanarkshire, Scotland, United Kingdom
Kura
to be Unrivalled in Developing People."? Role Details What if you worked with a company that has the same passion for delivering high quality customer service as you? What if that company was highly focused on developing you as an individual, invested in growing your leadership and management … Kura desktop estate and deliver operational enablement utilising in-house resources. To manage highlighted security alerts and provide a robust and proactive level of service for all stakeholders. To manage and improve the overall Kura Infrastructure estate as defined by strategic parameters, focusing on consolidation, efficiency and capability enablement. more »
Employment Type: Permanent
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Customer Service
Scotland
10th Percentile
£22,750
25th Percentile
£25,875
Median
£39,500
75th Percentile
£48,000
90th Percentile
£65,000