51 to 75 of 137 Customer Service Jobs in Scotland

get underway and headcount continues to expand. The role: This position is suited to a proactive go-getter who finds joy in delivering outstanding customer service and flourishes within a collaborative team setting. This pivotal role encompasses the management of incidents, service requests, and administrative tasks. The … Service Desk operates from 8:30 am to 5:00 pm, Monday to Friday. Flexibility is key, as schedules may be tailored to accommodate operational needs. Key Responsibilities: Provide comprehensive technical support for the team. Oversee IT asset procurement and register management. Master and support all technology services. Handle … Document incident resolutions thoroughly in the ticketing system. Conduct desktop-level remote troubleshooting, including software updates and system configurations. Escalate complex incidents and identify service trends. Ensure quality follow-ups post-incident resolution. Manage user access requests and conduct access reviews. Carry out routine IT operational tasks. Participate in more »

to be Unrivalled in Developing People."? Role Details What if you worked with a company that has the same passion for delivering high quality customer service as you? What if that company was highly focused on developing you as an individual, invested in growing your leadership and management … Kura desktop estate and deliver operational enablement utilising in-house resources. To manage highlighted security alerts and provide a robust and proactive level of service for all stakeholders. To manage and improve the overall Kura Infrastructure estate as defined by strategic parameters, focusing on consolidation, efficiency and capability enablement. more »

license, and access to your own vehicle, you're the perfect fit for our team.   But it's not just about security - your excellent customer service skills ensure a positive experience for all. And with your ability to work seamlessly in a team and your IT literacy  , you … Securitas, you are more than a Security Guard. You'll ensure the safety of our customers, staff, their buildings, and assets, whilst providing excellent customer service with a smile. We pride ourselves on delivering excellent customer service in a safe and secure environment. This will include … health and safety procedures are always followed. Report instances of property at risk of being lost, stolen, damaged and/or vandalised. Provide exceptional customer service to clients, visitors, and staff Essential Skills Proficient in both written and spoken English Valid SIA Licence Excellent customer service more »

to be Unrivalled in Developing People." Role Details What if you worked with a company that has the same passion for delivering high quality customer service as you? What if that company was highly focused on developing you as an individual, invested in growing your leadership and management more »

between customers and GAP Group is carried out in an efficient and effective manner. The Role: Based in our Glasgow Head Office, the Rehire Service Delivery & Supply Chain Manager will be responsible for improving the value and reducing the risk of GAP Group's supply chain. The successful candidate … Sound commercial acumen and effective negotiation skills Strong leadership skills with the ability to drive performance within their team. An effective communicator with exceptional customer service and influencing skills. Proven analytical skills and proficient in completing supplier agreements. Knowledge of the hire/construction industry would be a more »

implementation of energy storage projects, which will involve establishing and maintaining project management and procurement processes such as, tracking client submittal obligations, development of customer client interfaces, managing and supporting the transfer of information between client and customer. non- conformances and contract modifications. Knowledge of energy storage systems, engineering … project status updates in a clear and concise manner. Manage communication flow for contract submittals, project reporting, invoicing, vendor submittals and other documentation between customer, project team, and suppliers. Liaise with both internal and external project stakeholders on an ongoing basis. Support subcontractor operations daily through coordination and scheduling. … Take ownership of the subcontractor schedule including job flow and customer experience. Identify the critical path required to achieve a given task and manage until completion. Problem solve unique situations as they arise. Actively participate in developing and maintaining online business management tools used for the development and execution more »

to be Unrivalled in Developing People."? Role Details What if you worked with a company that has the same passion for delivering high quality customer service as you? What if that company was highly focused on developing you as an individual, invested in growing your leadership and management … Kura desktop estate and deliver operational enablement utilising in-house resources. To manage highlighted security alerts and provide a robust and proactive level of service for all stakeholders. To manage and improve the overall Kura Infrastructure estate as defined by strategic parameters, focusing on consolidation, efficiency and capability enablement. more »

an excellent opportunity for foreign travel to work directly with customers to develop and deliver solutions. Our clients are banks, central banks; insurance companies, service providers and our applications process high volume payments for some of the largest institutions worldwide. Due to our continued growth and expansion, we have … The Role As our Software Support Engineer, you will bring your experience in application support to Aperta and your core responsibilities include: Owning individual customer incidents reported directly of via our front end support staff, ensuring delivery of solutions in line with the SLA agreements, meeting deadlines and quality … customising and supporting business applications preferably in the financial services industry. The applications are parameterised via custom tools requiring a detailed understanding of the customer's workflow. Demonstrable ability to liaise with customers and internal staff at all levels to develop requirements for new customer requirements and work more »

Who are we? ? First Marine Solutions (FMS) are a service provider to the local and international renewables and oil & gas sectors specialising in the engineering, d esign, procurement, installation, and maintenance of mooring systems for floating platforms. FMS also specialise in the planning and undertaking of marine activities related … the work of others. An interest in developing new and innovative ideas to challenge existing methodologies. Ability to promote and be accountable for quality customer service. ? First Tech Group companies include First Marine Solutions, First Integrated Solutions, First Subsea, First Competence, Mooring Systems and North Sea Compactors based in more »

everything we do! Introduction As a Sales & Stores Operative you will be an essential member of a small effective Insite Team, delivering high level Customer Service & Engineering Support. Based at our Insite in MENSTRIE, ideally you will have a background/understanding in Manufacturing, MRO, PPE, Trade Counters … full training will be provided, so dont let this inhibit you applying! In essence if you are a team player with a stores and customer service experience, the ability, willingness, and aptitude to learn, then this could be the role for you! The Site Is an extremely dynamic … and demanding environment. The Insite Team and physical Stores infrastructure are currently going through significant progressive continuous improvements to the betterment of the inventory, customer service & working environment. Your personal and professional investment will help evolve the procurement and availability of essential/critical materials in support of more »

Regional Service Manager Livingston Circa £51k + company vehicle Exciting opportunity available for a Regional Service Manager with commercial operations background to join a market leading special purpose vehicle organisation to deliver the highest possible levels of customer service to Scotland region (based in Livingston) and … ensure the Service Centre operates in an efficient and effective way. Regional Service Manager Responsibilities: Attend to customer requirements Maximise the use of the resources available to the Service Centre Ensure that the service technician's work is completed to the highest mechanical standards Administration … completed correctly Always ensure that a high standard of depot housekeeping and cleanliness is maintained, with focus on image standards. When necessary, assist the Service Centre controller with the prioritising of the engineer workload to ensure that all work is covered in good time. Ensure that the Service more »

software industry. Their unique, tailored approach empowers small businesses and large enterprises alike, and their platform is backed by a reputation for innovation and customer success. This is an exciting opportunity for an experienced sales professional to join their dynamic team and make a real impact. Why this company … Market Leader: They are a recognised innovator in the software space, with a global customer base and a track record of success. Consultative Approach: They focus on building lasting partnerships with clients, understanding their unique needs, and delivering tailored solutions. Strong Reputation: They are known for their exceptional customer service, cutting-edge technology, and commitment to client success. Remote Working: Enjoy the flexibility and autonomy of working from home while being part of a collaborative and supportive team. Rewards & Benefits: Competitive Salary: £40,000 - £45,000 basic salary, with an on-target earning potential of £70,000. more »

to be Unrivalled in Developing People." Role Details What if you worked with a company that has the same passion for delivering high quality customer service as you? What if that company was highly focused on developing you as an individual, invested in growing your leadership and management more »

exciting new projects also in the pipeline. Key aspects of working in an agile team at MO Focus on delivering working software Blending user (customer) feedback and best practice to evolve what we deliver Continuously inspect and adapt how we deliver software Utilise great testing principles, TDD & automation A … the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we more »

looking for a Car Park Host and Valet to join our Toyota team based in Aberdeen. If you have experience in a similar position, customer service or logistics, we want to hear from you! Role info: Car Park Host and Valet Aberdeen Competitive Market Salary Full-time Permanent … owned business, which takes great pride in being Scotland's leading independent motor Group. Our aim is to grow our business by continually exceeding customer expectations and delivering unparalleled levels of service. Combined with Park's of Hamilton luxury coaches, we are proud to operate a strong portfolio of … Valet role: As a Car Park Host and Valet, you will play an active role engaging with our customers, helping to provide a seamless service in a fast-paced environment. Professional and friendly, you will be responsible for meeting and greeting customers on arrival at the Centre, helping them more »

Customer Success Administrator - Recruitment Location: Glasgow, G4 9TG Salary : £22K - £27K per annum Contract : Full time, Permanent Benefits : Refurbished offices - with Exceptional Training, Career Progression, Quarterly nights out, Fruit, Tea, Coffee provided, showers, pool table etc, and Free parking, 10 minutes' walk from the city centre! We are be.scot … a new and fresh approach to the recruitment industry working in partnership with the UK's largest online job boards, providing a first-class service to our clients. Just check out our reviews! We are now recruiting for a Customer Success professional with an interest in recruitment to … support our incredibly successful Customer Success Managers, you will provide support in everything between administration and client meetings, you will be what allows us to keep succeeding. No sales pitch here - this role is about building relationships and influencing recruitment strategies! As our Customer Success Administrator you will more »

across Europe. Thanks to some members of the team being promoted they now seek to employ a Field Sales Executive to manage their existing customer base and develop business with end-users across Scotland. Basic salary of up to £40,000 along with a £16,000 bonus package for … network of distributors to maintain and organically grow sales turnover, as well demonstrate product to professional end-users, attend trade events and provide excellent customer service to a well-established customer network. THE CANDIDATE Our client provides an excellent training and support package. If you have B2B more »

Due to the continued success and expansion of Magdalene we have an exciting opportunity for a Service Desk Administrator to be part of our Service Team, working in our 24x7 Service Management Centre in Kirkintilloch, Glasgow Note - you will be required to work 2 days on/… nights on followed by 4 days off. Magdalene is a leading telecom services supplier offering a complete end to end service across the UK and Ireland. Magdalene provides specialist services to our clients in the fixed, mobile and utilities infrastructure networks for both public and private sectors of the … solutions. The role & responsibilities: In this full time, permanent role, you will be part of a team working on a 24x7 shift pattern providing service support to our customers, from receipt of issue through to resolution. You will be scheduling and allocating work and providing excellent support to our more »

The role is perfect for someone who has proven experience in a similar role in customer service and has an interest in facilities and is naturally IT savvy and is looking for a new challenge. Based in West Lothian, salary negotiable depending on experience. The core hours are … this vibrant Help Desk team to provide a first line of support for technical, Building Management and Facilities Services. You must be experienced in customer service and a similar facility help desk role would be beneficial as well as IT savvy. You will see through all issues from … initial log through to final resolution, ensuring excellent customer service each time. You will have excellent spelling and grammar, good knowledge of Microsoft platforms and software and take real pride in your work and enjoy going the extra mile. This is a fast paced and busy Help Desk more »

Join our utilities client's team as a Contract Customer Service Administrator and be the heartbeat of our service excellence! This role, based in our clients Glasgow office, offers a fantastic opportunity to make a meaningful impact. Role Overview: As a Customer Service Administrator, you … provide top-notch support and assistance to our valued customers. This is a 5-days-a-week contract role, ensuring our customers receive unparalleled service every day. Key Responsibilities: Handle customer inquiries with professionalism and a customer-first mindset. Process customer requests, ensuring accuracy and efficiency. … Collaborate with internal teams to address and resolve customer concerns. Maintain detailed and organized records of customer interactions. Qualifications: Previous experience in customer service and administration Excellent communication skills and a friendly demeanor. Strong organizational skills and attention to detail. Ability to thrive in a dynamic more »

developmental or corrective support where required With the TPS Centre Manager, ensure the sales team is motivated through creative incentive schemes and rewards Allocate customer sets to each Parts Sales Executive to assisting them to focus their approach and build long term relationships with the customers Provide and maintain … an excellent level of service to customers via the team With the Centre management team, monitor delivery schedules to help maintain and improve service levels Ensure the proper and accurate use of all business systems throughout the team in a timely manner Ensure compliance with business standards and … position, you must: Have a proven track record of Sales Team management experience gained in a B2B environment Be passionate about providing a great customer service experience Be a confident and capable communicator who can build strong relationships with all key stakeholders Have a high degree of IT more »

MAPAL Group is looking for an Edinburgh based📍 Customer Care Manager. This role reports to Customer Care Team Lead. At MAPAL Group , you will find a fast-paced, agile, and multi-cultural work environment where we move quickly to meet the needs and surpass the expectations of the … world’s largest hospitality providers. Our passion for customer service will make us the clear new market leader in hospitality solutions for hotels, pubs, restaurants, and institutions. With the continued expansion of our business, we seek qualified candidates who share our vision, values, and commitments to superior customer service and market growth. The key to our success is the commitment to equal opportunities that we offer. A Customer Care Manager forms part of our Customer Care Team. A team of Customer Care Managers who operate on a ‘one to many’ business module, providing more »

organisation. Our client, a blue-chip IT company, is currently seeking a Security Cleared Infrastructure Support Specialist III (Red Hat Linux) based on their customer site in Edinburgh. This is a temporary role to start ASAP for 3 months. The role is paying up to £275.00 per day working … already hold SC Security Clearance. For this reason, we are only able to progress applications from British nationals. Role Overview We are looking for customer-focused 3rd line infrastructure support engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some … be responsible for our Red Hat Linux environments. Solaris experience would be beneficial. The successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 3rd line issues in an enterprise environment is essential. Job Description Excellent knowledge of more »

world leading global organisation. Our client, a blue-chip IT company, is currently seeking a Security Cleared Infrastructure Support Specialist III based on their customer site in Edinburgh. This is a temporary role to start ASAP for 3 months. The role is paying up to £275.00 per day working … already hold SC Security Clearance. For this reason, we are only able to progress applications from British nationals. Role Overview We are looking for customer-focused 3rd line infrastructure support engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some … at solving a variety of software issues, while minimizing disruption to our users. A successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 2nd and 3rd line issues in an enterprise environment is essential. Job Description To more »

Immediate need for a talented Italian Customer Support and Help Desk Support (Italian) . This is a 06+ Months contract opportunity with long-term potential and is located in Livingston Scotland (Hybrid). Please review the job description below and contact me ASAP if you are interested. Job ID … Key Requirements and Technology Experience: Associate's degree in computer related field or equivalent training required Verbal and written communication skills, problem solving skills, customer service and interpersonal skills Basic ability to work independently and manage one's time Knowledge of computer software, such as configuration management software more »