City, Edinburgh, United Kingdom Hybrid / WFH Options
Esri Ireland
Aylesbury, Cambridge, Edinburgh, or Home based Junior Services DeliveryManager Loading As our business continues to grow, we're looking for a Junior Service DeliveryManager to join our Operational Services team. In this role, you'll help ensure our customers get the most from their … our business is growing considerably year on year. We are a people-focussed, profitable, growing software company with great career prospects. The Junior Service DeliveryManager role This is a customer facing role, with responsibility for the delivery of the service. You will contribute towards the delivery … is an advantage but not essential for this role. Working across a number of customers in different markets your key responsibilities as a Service DeliveryManager would be to: Build excellent customer relationships: You will be a key point of contact with our customers and building strong relationships More ❯
Glasgow, Renfrewshire, United Kingdom Hybrid / WFH Options
NHS National Services Scotland
The Post Would you like to play a crucial role in the delivery of products that contribute to Public Health Scotland's mission to improve life expectancy and reduce health inequalities in Scotland? With significant project and product management experience, you will support multi-disciplinary teams to successfully plan … and projects that will vary in size, scope, and complexity. There will be an emphasis on digital products - but not only. As a Product DeliveryManager you will: work with Product Managers to support the delivery and continual improvement of large-scale, complex products such as our … corporate website, and intranet create and manage clear, manageable delivery plans to achieve product goals, and apply project management methods appropriate to the needs of the project to enable delivery through multi-disciplinary teams build and empower product teams, ensuring they are motivated, collaborating, working well, and delivering More ❯
Glasgow, Renfrewshire, United Kingdom Hybrid / WFH Options
Pelion IoT Limited
Role Overview: We are seeking a proactive and results-driven Service DeliveryManager to join our dynamic team. This role is pivotal in shaping and enhancing our service delivery framework to ensure that we meet and exceed our customers' expectations. You will be a key point of … contact for customers and third-party providers, ensuring seamless communication, service quality, and continuous improvement. The role will involve managing service delivery processes, creating and updating policies, and designing key performance metrics to measure success. Key Responsibilities: Customer & Supplier Relationship Management: Foster and maintain strong, positive relationships with key … upon. Change Management & CAB: Actively participate in the weekly Change Advisory Board (CAB) meetings, ensuring that changes are aligned with customer needs and service delivery standards. Post-Incident Analysis: Chair and lead Root Cause Analysis (RCA) and After-Action Review (AAR) meetings following major incidents, producing clear and comprehensive More ❯
Glasgow, Renfrewshire, United Kingdom Hybrid / WFH Options
NHS National Services Scotland
with key stakeholders, including Scottish Government and local NHS boards. The Post: We are seeking to appoint a highly motivated and dynamic Senior Service DeliveryManager to drive the work of the Vaccination and Immunisation Division. The post-holder will work closely with clinical, scientific, and analytical staff … as part of the Vaccination and Immunisation Division to contribute to the safe and effective delivery of Scotland's vaccination programmes. You will also work with a range of policy makers, public health/health protection service providers and other stakeholders across Scotland and beyond. The Candidate: You will … and politicised environment. You should be educated to degree level or equivalent, with significant levels of work experience in a related, and preferable service delivery, environment. Service and/or direct project management experience and experience of working within health services would be an advantage. An ability to take More ❯
City, Edinburgh, United Kingdom Hybrid / WFH Options
CreateFuture
us on our journey Let's create something awesome, together, today. About the role and team: What you'll be doing: Lead and own delivery across multiple teams, ensuring projects are aligned with client strategy and drive real business value. Embed best-practice methodologies , combining Agile, Lean, and traditional … approaches to optimise delivery. Coach and mentor teams , uplifting delivery maturity and fostering a culture of continuous improvement. Engage with senior stakeholders , ensuring alignment, visibility, and confidence in delivery outcomes. Champion Agile and Lean principles , facilitating ceremonies, optimising workflows, and ensuring high-performing teams. Drive innovation in delivery practices , defining tools, frameworks, and metrics that enhance efficiency and quality. Shape the future of CreateFuture , contributing to leadership discussions and evolving our delivery capabilities. We'd love to talk to you if you are an accomplished delivery leader with: Experience in programme or delivery management More ❯