Delivery Manager
Edinburgh, Midlothian, Scotland, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Reed
Reed Technology is proud to be partnering with a prestigious telecom/network provider based in Edinburgh , currently seeking to expand their team with the addition of a Delivery Manager . You'll be responsible for the overseeing of projects, initiatives, and other similar service requests related to a specific programme. The Delivery Manager will make … sure that all service elements are aligned, billed, and communicated effectively. Responsibilities: Lead oversight across a portfolio of projects, ensuring delivery aligns with contractual obligations, service expectations, and transition plans. Act as the primary point of contact for customer interactions, managing service delivery, billing, and project performance. Ensure accurate and timely billing for all project-related work, including … Technical Support, and Change Management to support smooth service transitions and operational handovers. Maintain awareness of service risks and contribute to continuous improvement initiatives. Requirements: Proven experience in service delivery roles within customer-facing environments. Industry background in telecoms or public sector is highly desirable. Strong understanding of billing processes, service catalogues, and governance frameworks. Familiarity with ITIL principles More ❯
Employment Type: Full-Time
Salary: £42,000 - £45,000 per annum, Inc benefits
Posted: