Location: Hybrid - from any of our Scottish Offices Term: Permanent Position Back to Open Roles Service DeliveryManager Location: Hybrid - from any of our Scottish Offices Term: Permanent Position Salary: Competitive Apply Now Job Description Waracle are looking for a Service DeliveryManager for an exciting new role joining our world-class digital technology consultancy and … our clients to innovate and create intelligent digital products and services. We thrive on complex challenges and deliver business-critical IT transformation projects, moving seamlessly from strategy, design and delivery to operations. This is a Hybrid role working from any of our Scottish offices 2 days a week We're seeking a proactive and commercially astute Service & DeliveryManager to join our Managed Services team. This pivotal role involves being the key liaison for a portfolio of clients , ensuring their ongoing digital product and service needs are met with exceptional service and clear value. You'll operate at the intersection of client relationship management and operational delivery, focusing on the commercial health and strategic growth More ❯
Morgan Hunt are working with a large public sector client to recruit a Senior Delivery Lead to drive delivery across multiple workstreams on a Salesforce CRM Programme, working closely with a System Integrator (SI). We're seeking a seasoned Agile practitioner with a strong track record of delivering complex CRM projects through SIs or suppliers Key Responsibilities … Translate business requirements into clear, actionable Statements of Work (SoWs). Ensure SI delivery aligns with the client's governance and agile best practices. Lead daily stand-ups, manage RAID logs, and track dependencies and milestones. Maintain delivery plans for Change, Testing, Release, and Transition to Live. Provide sprint updates, ensure sign-off of deliverables, and support retrospectives. … Report to SROs and steering groups; coach internal teams on agile delivery. What You'll Need Strong hands-on Agile delivery experience (Scrum/SAFe), ideally in Salesforce CRM. Experience delivering through System Integrators or suppliers. Ability to bridge the gap between business needs and technical execution. Confident stakeholder engagement at all levels. 3 month contract £700 Per Day More ❯
Aberdeen, Aberdeenshire, Scotland, United Kingdom Hybrid / WFH Options
Be-IT Resourcing
the Aberdeen office Must have access to a car and driving licence Fantastic opportunity here to join a growing software company who are seeking a strategic and service-driven manager to lead and evolve the customer support team. It’s a critical leadership role that will take ownership of application support, system upgrades, hosted service delivery and release … a champion of IT Service Management (ITSM) best practices to deliver outstanding customer experiences. You should have the following skills and experiences – Experience in a senior support or service delivery leadership role within a software or IT services environment. Proven experience managing application support teams and customer environments in a hosted or cloud-based setting. Strong working knowledge of More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Be-IT Resourcing
the Aberdeen office Must have access to a car and driving licence Fantastic opportunity here to join a growing software company who are seeking a strategic and service-driven manager to lead and evolve the customer support team. It’s a critical leadership role that will take ownership of application support, system upgrades, hosted service delivery and release … a champion of IT Service Management (ITSM) best practices to deliver outstanding customer experiences. You should have the following skills and experiences – Experience in a senior support or service delivery leadership role within a software or IT services environment. Proven experience managing application support teams and customer environments in a hosted or cloud-based setting. Strong working knowledge of More ❯
Vacancy Title: Service DeliveryManager (AVEVA PI) Contract Type: Permanent Location: Aberdeen Industry: Mechanical & Electrical Engineering IT & Software Development Salary: Competitive Start Date: 2024-06-14 REF: J Contact Name: Jack Elliott Contact Email: Vacancy Published: about 1 year ago AVEVA PI Support Manager/Service DeliveryManager Location - Aberdeen (Hybrid) Do you have OSI … tangible business value from innovative, intelligent solutions. The client's solutions enable connectivity, collaboration and real-time data intelligence. About the job We are looking for an experienced Service DeliveryManager to join our client's team in Aberdeen. You will be responsible for leading a team of engineers whilst ensuring that customers are supported 24/… party softwares. • Good knowledge of Microsoft Office products, Word, Excel, PowerPoint, Visio • Good knowledge of Project Planning Tools - e.g. MS Project • Previous experience as a Snr Support Engineer, Programme Manager or Service DeliveryManager • Previous experience working within Systems Integration • Demonstrable experience of successfully leading a Team Skills and Abilities • Excellent analytical skills • Excellent verbal and written More ❯
solutions for the people of Scotland. You will get an opportunity to nurture your creativity and develop with us through access to the latest data, software engineering and product delivery techniques. The Role We're looking for an Agile DeliveryManager (ADM) to join our dynamic and forward-thinking organisation. Whether it's supporting the delivery … you'll collaborate closely with product managers, business analysts, technical leads, developers, testers and other team members. You'll also engage with stakeholders across departments to identify and remove delivery obstacles, ensuring smooth progress toward team goals. You'll coach teams to take ownership of their delivery processes, guiding them through iterative improvements using controlled experimentation, flow data … and other performance metrics. You'll also ensure alignment with departmental and organisational standards. This role requires a minimum of two years' experience in an Agile DeliveryManager/Lead, Agile Team Lead, Agile Coach or Scrum Master position. This requirement is essential to ensure the postholder has sufficient practical exposure to leading multidisciplinary teams, applying Agile and More ❯
start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions. An exciting opportunity has arisen for an Engineering DeliveryManager within Thales Optronics and Missile Electronics (OME). This role will be on at least one of our significant development and production projects within OME. As an … Engineering DeliveryManager you will work in collaboration with the Programme Managers, the Engineering Delivery Lead, the Head of Engineering Delivery and the wider engineering team to ensure delivery of the engineering development projects. In this role you will be responsible for: leading high performing, multi-discipline engineering teams to generate engineering solutions that meet … the Customer needs the definition of the engineering delivery strategy and resource profile based on the engineering estimates to ensure the delivery of the project managing the interfaces with the overall delivery strategy for the wider programme defining the organisation and work breakdown, with the Programme Manager, required to deliver to the Customer needs defining and More ❯
. Connect to your opportunity Your role will involve: Leading programme management functions on large scale transformation programmes Ensuring our transformation programmes are delivered with good governance Manage large delivery teams to design end-to-end solutions and ensure deliverables are consistent with design principles, standards and methodologies Use knowledge of the S/4 HANA Cloud roadmap and … competencies: Demonstrate extensive experience of programme management on ERP implementations, across all phases of a programme lifecycle Extensive experience influencing stakeholders in senior client positions Thought leadership in latest delivery SAP programme methodology, phases and activities Expertise in delivering good governance of ERP implementations, including in risk mitigation, dependency management and effective programme planning Good knowledge of SAP products More ❯
. Connect to your opportunity Your role will involve: Leading programme management functions on large scale transformation programmes Ensuring our transformation programmes are delivered with good governance Manage large delivery teams to design end-to-end solutions and ensure deliverables are consistent with design principles, standards and methodologies Use knowledge of the S/4 HANA Cloud roadmap and … competencies: Demonstrate extensive experience of programme management on ERP implementations, across all phases of a programme lifecycle Extensive experience influencing stakeholders in senior client positions Thought leadership in latest delivery SAP programme methodology, phases and activities Expertise in delivering good governance of ERP implementations, including in risk mitigation, dependency management and effective programme planning Good knowledge of SAP products More ❯