1 of 1 Remote Help Desk Support Jobs in Scotland

Remote Helpdesk Support Specialist (6-Month Contract, Likely Extension) Competitive Pay | Contract| Remote Our client is on the lookout for a proactive and tech-savvy Helpdesk Support Specialist to join our fully remote team. This is an exciting opportunity to support a dynamic , fast-paced environment where your problem-solving skills and customer-first … users Managing and resolving staff queries efficiently Responding to and owning user request management Supporting operations and improving internal workflows Using Slack and Jira to manage and track support tickets Your Technical Toolkit Comfortable with Mac or Linux operating systems Experience in environments using MacBooks and Apple eco systems is highly beneficial Ability to troubleshoot OS-specific issues … Bring A proactive approach to problem-solving A knack for identifying and advising on process improvements Strong communication skills and a collaborative mindset Experience in helpdesk or IT support roles is a plus Slack for internal communication and ticket raising Jira for tracking and managing support requests If you're passionate about helping people, love solving More ❯