9 of 9 Remote IT Support Specialist Jobs in Scotland

IT Support Specialist Location: Edinburgh (Hybrid) Type: Full-time Our client, a fast-growing technology business, is looking for an IT Support Specialist to join their team and ensure systems, tools, and spaces stay connected and productive. This is an exciting opportunity to be part of a dynamic environment where innovation and collaboration drive … success. What you'll do Act as the first point of contact for day-to-day IT support, including password resets, account access, and troubleshooting hardware/software issues. Manage onboarding and offboarding processes, including account setup and hardware provisioning. Administer corporate software tools (Google Workspace, Slack, password managers, etc.). Procure and maintain laptops, accessories, and other … tech equipment. Support office tech infrastructure, including Wi-Fi, LAN, AV setups, and ISP coordination. What we're looking for Previous experience in IT support or IT operations. Comfortable with Google Workspace and modern SaaS tools. Familiarity with office networking, AV setups, and device management (macOS & Windows). Proactive, organized, and great at building relationships. A More ❯

IT Support Specialist Location: Edinburgh (Hybrid) Type: Full-time Our client, a fast-growing technology business, is looking for an IT Support Specialist to join their team and ensure systems, tools, and spaces stay connected and productive. This is an exciting opportunity to be part of a dynamic environment where innovation and collaboration drive … success. What you'll do Act as the first point of contact for day-to-day IT support, including password resets, account access, and troubleshooting hardware/software issues. Manage onboarding and offboarding processes, including account setup and hardware provisioning. Administer corporate software tools (Google Workspace, Slack, password managers, etc.). Procure and maintain laptops, accessories, and other … tech equipment. Support office tech infrastructure, including Wi-Fi, LAN, AV setups, and ISP coordination. What we're looking for Previous experience in IT support or IT operations. Comfortable with Google Workspace and modern SaaS tools. Familiarity with office networking, AV setups, and device management (macOS & Windows). Proactive, organized, and great at building relationships. A More ❯

IT Support Specialist Location: Edinburgh (Hybrid) Type: Full-time Our client, a fast-growing technology business, is looking for an IT Support Specialist to join their team and ensure systems, tools, and spaces stay connected and productive. This is an exciting opportunity to be part of a dynamic environment where innovation and collaboration drive … success. What you'll do Act as the first point of contact for day-to-day IT support, including password resets, account access, and troubleshooting hardware/software issues. Manage onboarding and offboarding processes, including account setup and hardware provisioning. Administer corporate software tools (Google Workspace, Slack, password managers, etc.). Procure and maintain laptops, accessories, and other … tech equipment. Support office tech infrastructure, including Wi-Fi, LAN, AV setups, and ISP coordination. What we're looking for Previous experience in IT support or IT operations. Comfortable with Google Workspace and modern SaaS tools. Familiarity with office networking, AV setups, and device management (macOS & Windows). Proactive, organized, and great at building relationships. A More ❯

HMH is seeking an ITSM Service Technician to build and support ITSM process workflows in our Incident Management system (Freshservice) and to provide IT support for the end users at our Kintore site in Aberdeenshire. Additionally, provide remote support to 2,100+ employees in 30+ locations across 16+ countries on a variety of software, hardware, and … Administrator to create/manage automated workflows, managing customer expectations, writing knowledge base articles for both internal and customer use, serving as a communication channel between customers and the IT organization, and providing a first-contact resolution whenever possible. The successful candidate is experienced with Knowledge Centered Solutions and can deliver within that methodology including creation of process and … technical documentation. Job Responsibilities · Work with the senior IT Administrator to automate incident/request workflows · Junior administrator to the internal ITSM system hosted through Freshservice · Write API scripts to connect data sources, such as MS Intune and Entra, with Freshservice · Create and manage workflows to facilitate security group management, software requests, user onboarding/offboarding, and request fulfillment. More ❯

HMH is seeking an ITSM Service Technician to build and support ITSM process workflows in our Incident Management system (Freshservice) and to provide IT support for the end users at our Kintore site in Aberdeenshire. Additionally, provide remote support to 2,100+ employees in 30+ locations across 16+ countries on a variety of software, hardware, and … Administrator to create/manage automated workflows, managing customer expectations, writing knowledge base articles for both internal and customer use, serving as a communication channel between customers and the IT organization, and providing a first-contact resolution whenever possible. The successful candidate is experienced with Knowledge Centered Solutions and can deliver within that methodology including creation of process and … technical documentation. Job Responsibilities Work with the senior IT Administrator to automate incident/request workflows Junior administrator to the internal ITSM system hosted through Freshservice Write API scripts to connect data sources, such as MS Intune and Entra, with Freshservice Create and manage workflows to facilitate security group management, software requests, user onboarding/offboarding, and request fulfillment. More ❯

HMH is seeking an ITSM Service Technician to build and support ITSM process workflows in our Incident Management system (Freshservice) and to provide IT support for the end users at our Kintore site in Aberdeenshire. Additionally, provide remote support to 2,100+ employees in 30+ locations across 16+ countries on a variety of software, hardware, and … Administrator to create/manage automated workflows, managing customer expectations, writing knowledge base articles for both internal and customer use, serving as a communication channel between customers and the IT organization, and providing a first-contact resolution whenever possible. The successful candidate is experienced with Knowledge Centered Solutions and can deliver within that methodology including creation of process and … technical documentation. Job Responsibilities Work with the senior IT Administrator to automate incident/request workflows Junior administrator to the internal ITSM system hosted through Freshservice Write API scripts to connect data sources, such as MS Intune and Entra, with Freshservice Create and manage workflows to facilitate security group management, software requests, user onboarding/offboarding, and request fulfillment. More ❯

PlJob Summary: The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware andsoftware systems and ensuring optimal performance and user satisfaction. Key Responsibilities: Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. Diagnose and resolve advanced technical … issues escalated from the L1 support team. Install, configure, and maintain operating systems, software applications, and system updates. Perform root cause analysis to identify recurring technical problems and develop solutions. Excellent in troubleshooting break/fix issues of windows and mac computers Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. Collaborate with IT team members on projects, upgrades, and implementations. Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. Provide remote support and troubleshooting for users working from home or in the field. Train and mentor junior support technicians as needed. Ensure compliance with IT policies, security protocols, and best practices. Perform routine More ❯

PlJob Summary: The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware andsoftware systems and ensuring optimal performance and user satisfaction. Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced technical … issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine More ❯

PlJob Summary: If you are considering sending an application, make sure to hit the apply button below after reading through the entire description. The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware andsoftware systems and ensuring optimal performance and user satisfaction. Key … Responsibilities: Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. Diagnose and resolve advanced technical issues escalated from the L1 support team. Install, configure, and maintain operating systems, software applications, and system updates. Perform root cause analysis to identify recurring technical problems and develop solutions. Excellent in troubleshooting break/fix issues of … windows and mac computers Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. Collaborate with IT team members on projects, upgrades, and implementations. Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. Provide remote support and troubleshooting for users working from home or in the field. Train and More ❯