1 to 25 of 61 Remote ITIL Jobs in Scotland

infrastructure, systems, and troubleshooting methodologies. Experience with service desk management tools (e.g. JIRA, ServiceNow). Experience in Oracle to run pre-configured SQL scripts (as per runbooks) Knowledge of ITIL frameworks and best practices; ITIL v4 certification preferred. Strong communication, interpersonal, and problem-solving abilities with a Customer-focused mindset Ability to manage multiple priorities and meet deadlines. Adaptability to More ❯

across multiple technologies Mentoring of junior team members. Consult with customers and across a cross-team environment. Documentation and development of designs, processes and procedures. Work within a structured ITIL/ISO20000 IT Service Management environment. Works directly with client to gather requirements, design solutions, build proof of concepts and implement solutions Excellent presentation and reporting skills arising from customer … Azure and AVS. Excellent troubleshooting skills required. Desirable skills Exposure to ITSM Toolsets e.g. ServiceNow, JIRA Experience with backup technologies (e.g. Veeam, Rubrik, Data Protector, and/or CommVault) ITIL Foundation Certificate in IT Service Management Additional Information Why Version 1? At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing, professional More ❯

Infrastructure responsibility within a multi-office, multi-country, Understanding of IT infrastructure and various environment Registered with a relevant professional association is an asset such as IT Certifications in ITIL, Microsoft, CISCO and Project Management Professional Familiarity and adherence to General Data Protection Regulation (GDPR) principles and guidelines. Experience in implementing and maintaining GDPR compliance measures within IT operations. Demonstrated More ❯

DLP Cloudflare Secure File Transfer Firewalls Remote Access/VPN PKI Infrastructure DNS Email Gateways Security Audits ISO27001 Azure DevOps (Scrum principles, Release Pipelines) Knowledge of Mitre Attack Framework ITIL (Supervising Service Desk Queue) Strong Interest In all aspects of security Microsoft Operating Systems (Desktop, Server) Exchange Online To succeed in and enjoy this role you are likely to have More ❯

Members and partners Strong strategic planning and problem-solving abilities including the ability to weight arguments, substantiate judgements and consistently produce compelling and persuasive narratives Experience of working within ITIL aligned organizations Ability to influence at peer level and above to drive through change and alignment to process with all other areas of Technology Services at a global level Understanding … relevant field such as Data Science, Statistics, Computer Science or Business Analytics Experience of operating in IT management roles in a financial services industry Experience leading Service Delivery teams ITIL knowledge for aligning service analytics with IT service management best practices Rewards designed for you Flexible work to help you find the best balance between work and lifestyle. Health and More ❯

successful candidate must be based in and able to travel regularly to either our Glasgow Office - G1 1RE, or our Edinburgh Office, EH12 5HD. Service Desk Operations: Ticket Management ITIL System Administration Azure Active Directory/Entra ID Active Directory Windows Server 201x Desirable: Educated to HNC level or equivalent in IT-related subject Database Administration MS-SQL - particularly Azure More ❯

ll support and lead 3rd line infrastructure activities across onprem and cloud services, resolving escalated issues while contributing to a variety of internal projects. You'll work within an ITIL aligned environment, helping improve system performance, network reliability, and cyber security posture. Collaborating across support functions and with senior leadership, you'll take ownership of your technical space - from endpoint More ❯

skills, including EntraID, Windows Server, and Linux (CentOS, AlmaLinux) Hands-on Terraform, Azure DevOps, and Git skills covering cloud infrastructure automation/management Familiarity with service management tools and ITIL frameworks Excellent communication skills with a proven ability to collaborate with internal teams, external providers, and other key stakeholders. Ideally Azure SQL/MS-SQL Database admin skills as well More ❯

Understanding of data analysis and visualization tools (e.g. Power BI). Desirable Qualifications Certification in Project Management (e.g., PMP, PRINCE2) or Business Analysis (e.g., CBAP, CCBA). Experience with ITIL framework and service management practices. Key Attributes Analytical mindset with a strong attention to detail. Excellent communication, stakeholder management, and problem-solving skills. Ability to manage multiple priorities and meet More ❯

skills, including EntraID, Windows Server, and Linux (CentOS, AlmaLinux) Hands-on Terraform, Azure DevOps, and Git skills covering cloud infrastructure automation/management Familiarity with service management tools and ITIL frameworks Excellent communication skills with a proven ability to collaborate with internal teams, external providers, and other key stakeholders. Ideally Azure SQL/MS-SQL Database admin skills as well More ❯

skills, including EntraID, Windows Server, and Linux (CentOS, AlmaLinux) Hands-on Terraform, Azure DevOps, and Git skills covering cloud infrastructure automation/management Familiarity with service management tools and ITIL frameworks Excellent communication skills with a proven ability to collaborate with internal teams, external providers, and other key stakeholders. Ideally Azure SQL/MS-SQL Database admin skills as well More ❯

skills, including EntraID, Windows Server, and Linux (CentOS, AlmaLinux) Hands-on Terraform, Azure DevOps, and Git skills covering cloud infrastructure automation/management Familiarity with service management tools and ITIL frameworks Excellent communication skills with a proven ability to collaborate with internal teams, external providers, and other key stakeholders. Ideally Azure SQL/MS-SQL Database admin skills as well More ❯

skills, including EntraID, Windows Server, and Linux (CentOS, AlmaLinux) Hands-on Terraform, Azure DevOps, and Git skills covering cloud infrastructure automation/management Familiarity with service management tools and ITIL frameworks Excellent communication skills with a proven ability to collaborate with internal teams, external providers, and other key stakeholders. Ideally Azure SQL/MS-SQL Database admin skills as well More ❯

skills, including EntraID, Windows Server, and Linux (CentOS, AlmaLinux) Hands-on Terraform, Azure DevOps, and Git skills covering cloud infrastructure automation/management Familiarity with service management tools and ITIL frameworks Excellent communication skills with a proven ability to collaborate with internal teams, external providers, and other key stakeholders. Ideally Azure SQL/MS-SQL Database admin skills as well More ❯

skills, including EntraID, Windows Server, and Linux (CentOS, AlmaLinux) Hands-on Terraform, Azure DevOps, and Git skills covering cloud infrastructure automation/management Familiarity with service management tools and ITIL frameworks Excellent communication skills with a proven ability to collaborate with internal teams, external providers, and other key stakeholders. Ideally Azure SQL/MS-SQL Database admin skills as well More ❯

Success Manager Fast-growing technology consultancy specialising in the energy sector Preference for Aberdeen with remote working Hybrid role between delivery and commercial functions Experience of achieving commercial targets ITIL certifications a bonus Background from a Tech Consulting firm a plus Who are we? Hypercube Consulting is the leading technology partner for the energy sector. We're building a world … a previous role: Excellent client-facing and internal communication skills Previous experience of working in a commercially targeted environment Excellent written and verbal communication skills Strong working knowledge of ITIL and PRINCE2 - certification desirable Experience of working using Agile frameworks such as Kanban or Scrum Understanding and integrating appropriate service management tools and processes Planning skills including ability to define More ❯

OS and O365 products. Knowledge of mobile technologies would be an advantage. Problem solving skills. Effective communication skills, including experience of working in a customer-facing role. Understanding of ITIL and service management best practices. Informal enquiries should be directed to Crystal Webster – crystal.webster@ed.ac.uk Click to view a copy of the full job description (opens new browser tab). More ❯

Office 365). API script development experience. Experience with RegEx. Excellent written and spoken English communication skills. Experience in IT support environments (both SD and onsite). Familiarity with ITIL framework and terminology; certification is a plus. Ability to communicate technical information effectively to non-technical users. Desired Characteristics Self-motivated, capable of working with minimal supervision and achieving results. More ❯

meeting rooms as well as any other AV equipment in other locations. Person Specification ESSENTIAL REQUIREMENTS Qualifications and Professional Memberships Educated to at least HNC/HND or equivalent. ITIL foundation. AV industry recognised qualifications or relevant experience. Knowledge Knowledge of specialist AV hardware and software A clear understanding of the importance of delivering customer satisfaction, and a demonstrated attitude … and performance measurement. Experience of call management monitoring. DESIRABLE REQUIREMENTS Qualifications and Professional Memberships Formal accreditation in a recognised area, e.g.: Extron, Avixa. Microsoft Certification Certificates in service management, ITIL etc Knowledge ITIL knowledge Proficiency in desktop, network, server and AV systems and their interactions, with a clear competence to provide problem diagnosis. Network knowledge in relation to AV installations. More ❯

proficiency in Microsoft Office, especially Excel (formulas, pivot tables, data analysis). Experience in IT support, ideally in the ATM or financial services industry. Understanding of software deployment lifecycles, ITIL processes, and change management procedures. Strong problem-solving, organizational, and communication skills. Preferred Qualifications University degree in Information Technology or a related field, or equivalent working experience in a similar … IT role. Hands-on experience with enterprise software distribution tools (e.g., CA ITCM, Microsoft SCCM, or similar). Familiarity with scripting (e.g., PowerShell) for automation of deployment tasks. ITIL Foundation certification. Experience working in regulated or highly secure environments. As an NCR Atleos employee, we provide you with several core benefits as std, as well as the opportunity to select More ❯

Office, particularly Excel; strong numeracy skills are an advantage Flexibility and initiative are essential, as this role requires adaptability and proactive problem-solving Any exposure to Agile, PRINCE2, or ITIL methodologies is desirable backgrounds include: IT Support Analysts or Service Desk Engineers Network or Systems Technicians with coordination experience Junior consultants or Project Administrators involved in project delivery Graduate from More ❯

Intune, and Office 365) · API script development · Experience with RegEx · Excellent written and spoken communications in English · Demonstrated experience in IT support environments (SD and onsite) · Practiced working within ITIL framework and terminology, certification a plus · Ability to communicate technical information to non-technical users Desired Characteristics · Self-motivated, able to work under minimal supervision and demonstrate results · Excited to More ❯

within SCM: Self Service Procurement (Essential) Purchasing (Essential) Sourcing (Essential) Order Management (Desirable) WMS (Desirable) Inventory (Desirable) Must have good experience translating business requirements and design into functional solutions. ITIL process Knowledge. Experienced user of defect tracking systems, including the extraction of key data for weekly reporting and KPI tracking. Desirable Skills: You will have: Experience in configuring and supporting More ❯

proficiency in Microsoft Office, especially Excel (formulas, pivot tables, data analysis). Experience in IT support, ideally in the ATM or financial services industry. Understanding of software deployment lifecycles, ITIL processes, and change management procedures. Strong problem-solving, organizational, and communication skills. Preferred Qualifications University degree in Information Technology or a related field, or equivalent working experience in a similar … IT role. Hands-on experience with enterprise software distribution tools (e.g., CA ITCM, Microsoft SCCM, or similar). Familiarity with scripting (e.g., PowerShell) for automation of deployment tasks. ITIL Foundation certification. Experience working in regulated or highly secure environments. As an NCR Atleos employee, we provide you with several core benefits as std, as well as the opportunity to select More ❯

BJSS clients. Build strong client relationships which fosters a partnering approach to Service Delivery Manage the day-to-day operation and support of one or more BJSS clients using ITIL processes e.g. Incident, Request fulfilment, Problem, Access Management, Event, Change Management, Release Management, both from our BJSS offices and at Client sites, as required. Ensure client reported issues are logged … Levels. Attain the required knowledge of the client, platform, and application to provide the support required. Know when to escalate issues that require additional attention. Lead the creation of ITIL aligned processes and procedures and transition of these into Live Operation. Work closely with the technical support teams such as platform engineers and developers, providing 2nd and 3rd line support … hosting suppliers, we would also look for: Demonstrable experience of managing 2nd and 3rd line support services Experience of supporting cloud environments Experience of Service Design and Service Transition ITIL certifications with strong ITIL knowledge, and specific demonstrable experience across all the ITIL processes (e.g. Incident, Problem, Change and Capacity reporting) Experience of several distinct implementations A solid experience and More ❯