5 of 5 Remote/Hybrid ITIL Jobs in Scotland

Microsoft Office applications • Experience with iOS and Android mobile device operating systems Desirable • 1-2 years’ experience in a Service Desk Role • Familiar with ITIL principles and standards such as reporting and incident management • Experience in IT Service Desk ticketing systems • Understanding of Microsoft Active Directory for managing users ...

knowledge and understanding of the IT lifecycle and experience of the business and its suite of applications. - Knowledge and experience of Service Management/ITIL to ensure the operational service is maintained and managed effectively and efficiently. - Understanding of release management tools, version control systems, and CI/CD pipelines. ...

Active Directory administration ** Windows Server environments ** Remote working technologies including VPNs and Citrix ** Mobile Device Management solutions ** Building, configuring and troubleshooting PCs and laptops ** ITIL-based support processes and incident management Why apply? This is an opportunity to join a highly respected international organisation where technology plays a critical role ...

processes. Promote and implement IT security best practices across systems, user access, devices, and operational processes. Maintain and enhance Jira workflows, technical documentation, and ITIL-aligned service management processes, driving continual improvement and operational efficiency. Requirements Proven experience in a similar Service Desk Team Lead or IT Support leadership role. ...

Strong hands-on SQL skills (Azure SQL a bonus) Familiarity with Active Directory/Entra ID (AzureAD) Ability to support users remotely Understanding of ITIL, Change Management, or similar methodologies If you're looking to join a company that values its people, offers real career growth, and works on impactful ...