8 of 8 Remote/Hybrid ITIL Jobs in Scotland

Familiarity with security standards, certifications, and compliance frameworks, including: o ISO 27001 o Cyber Essentials Plus o GDPR o NIST Cyber Security Framework o ITIL Experience maintaining security risk registers, control frameworks, policies, standards, and compliance documentation. Understanding of vulnerability management processes, remediation tracking, and security assurance activities. Ability ...

environments. Strong stakeholder management skills with senior business and technical leaders. Experience balancing operational delivery with transformation programmes. Excellent knowledge of modern ITSM and ITIL practices. Desirable Experience Government, Defence, National Security or other highly regulated environments. Experience supporting digital transformation programmes using GDS-aligned approaches. SIAM or multi-supplier ...

administer and remove account access for SLC and third-party employees under the Joiner, Mover, Leaver process. Assist with documents for internal processes, following ITIL recommended standards. Assist with maintaining and creating work instructions of existing and new tasks. Create documentation/Knowledge of first-time fixes for end users. ...

concept• Knowledge of Wireless, Nexus, SD-WAN• Working knowledge of Networking products from Cisco, Dell & Extreme Networks• Skills and knowledge and adherence to ITIL & Change Management processes• Excellent communication skills, both written and oral• Strong customer service skills; interfaces with customers, end users, partners and associates• Additionally, the candidate must ...

including AI and cloud solutions - Experience supporting client retention or account growth initiatives Qualifications - Industry certifications (desirable but not essential), such as: Microsoft certifications ITIL Foundation Other relevant IT or service management certifications Working Environment In-house role with a mix of office-based and regular client site visits. Travel ...

Experience supporting enterprise-scale voice and data environments. \n Strong troubleshooting and diagnostic skills within complex voice infrastructures. \n Experience working within ITIL-based operational environments. \n\n Desirable Skills \n \n Avaya Aura Communication Manager 8.x+ \n Avaya Media Gateways (G700, G350, G450) \n Avaya System Manager and Session ...

Prime Assurance and Provisioning Experience supporting enterprise-scale voice and data environments. Strong troubleshooting and diagnostic skills within complex voice infrastructures. Experience working within ITIL-based operational environments. Desirable Skills Avaya Aura Communication Manager 8.x+ Avaya Media Gateways (G700, G350, G450) Avaya System Manager and Session Manager Avaya ...

back-office infrastructure. Facilitate regular project work, life cycle management, regular system maintenance and upgrades. Will be required to work weekends. Requirements: Familiarity with ITIL framework, including Incident, problem, and change management. Demonstrable expertise in Cisco Unified Call Manager (CUCM) 12.x and beyond including IP-endpoints, Cisco Jabber, and Jabber ...