1 to 25 of 28 Remote ITIL Jobs in Scotland

Key Skills, Experience and Qualifications Proven experience in a senior IT service delivery position and proficient working with an IT Service Management Platform. A relevant IT qualification, such as ITIL 4, Microsoft Certifications (e.g. MD-102, MS-102) or Cisco CCNA. Strong customer service and communication skills, with the ability to explain technical information to both technical and non-technical More ❯

and non-technical stakeholders. A collaborative mindset and willingness to mentor junior engineers. Preferred Certifications Microsoft Certified: AZ-104, MS-900 Cisco Certified: CCNA, CCNP CompTIA: Network+, Security+, Cloud+ ITIL Foundation What you will get in return Be part of a forward-thinking team solving real-world technical challenges. Work on impactful projects that improve service delivery and customer experience. More ❯

Intune, and Office 365) · API script development · Experience with RegEx · Excellent written and spoken communications in English · Demonstrated experience in IT support environments (SD and onsite) · Practiced working within ITIL framework and terminology, certification a plus · Ability to communicate technical information to non-technical users Desired Characteristics · Self-motivated, able to work under minimal supervision and demonstrate results · Excited to More ❯

Intune, and Office 365) · API script development · Experience with RegEx · Excellent written and spoken communications in English · Demonstrated experience in IT support environments (SD and onsite) · Practiced working within ITIL framework and terminology, certification a plus · Ability to communicate technical information to non-technical users Desired Characteristics · Self-motivated, able to work under minimal supervision and demonstrate results · Excited to More ❯

and good attention to detail Ability to perform well under pressure and use initiative Able to work effectively alone and within your team or project Work in accordance to ITIL processes and procedures Intermediate to advanced skills in Office 365 Technical skills: Microsoft Windows 10, Microsoft Active Directory Microsoft Windows Server File management system e.g iManage MDM solution (Blackberry UEM More ❯

managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload Ability to solve complex problems & participate in continuous improvement. More ❯

or hybrid delivery frameworks. Strong communication, reporting, and leadership skills - able to influence and engage senior stakeholders. Experience managing multi-disciplinary teams across business and technology domains. Familiarity with ITIL, change management, and service delivery principles. Project management certification desirable (e.g. PRINCE2, PMP, or Agile PM). Please feel free to contact myself – Daisy Nguyen at Gibbs Consulting/Atrium More ❯

and hyperconverged infrastructure. Strong knowledge of Windows and Linux Operating Systems. Understanding of business continuity and disaster recovery. Proving experience owning IT Infrastructure for a business end-to-end. ITIL certification (nice to have). Cybersecurity exposure. At Prime Trading Group, we value the diversity of our people and the varied experiences, expertise, backgrounds, and perspectives they bring. We work More ❯

third party suppliers to make the best use of available resources and optimise service delivery ensuring two-way communication and understanding of technical issues. The SBU works within an ITIL service management framework. The IM & T Technical Specialist should be educated to degree level or equivalent. The post holder should have an appreciation of the business requirements of the NSS More ❯

activity for contract renewals and new opportunities. Skills and Experience Required Active UK Security Clearance Proven experience in Service Delivery Management within secure or regulated environments. Strong understanding of ITIL , managed services, and SLA governance. Excellent stakeholder management and communication skills at all levels. Experience managing third-party suppliers and internal delivery teams. Financial and commercial awareness with experience managing More ❯

biotech, pharma, or research environments. Familiarity with AI/ML infrastructure and bioinformatics workflows. Knowledge of WEKA storage, VMware vSphere, containerisation (Docker, Kubernetes), and cloud platforms (AWS, Azure). ITIL or security certifications (CISSP, CISM, etc.). Experience with GxP compliance and regulated environments. What We Offer Competitive salary and benefits package including bonus, life cover, critical illness, healthcare, pension More ❯

proactive approach with the ability to lead by example Desirable Skills Previous experience in a leadership or mentoring role Exposure to bespoke or custom-built software systems Understanding of ITIL or similar frameworks Azure Authentication experience Why Apply? Competitive salary based on experience Opportunity to lead a disciplined and capable team Influence the direction of IT strategy and systems Supportive More ❯

1st/2nd Line Support Strong hands-on SQL skills (Azure SQL a bonus) Familiarity with Active Directory/Entra ID (AzureAD) Ability to support users remotely Understanding of ITIL, Change Management, or similar methodologies If you're looking to join a company that values its people, offers real career growth, and works on impactful tech, apply now with your More ❯

1st/2nd Line Support Strong hands-on SQL skills (Azure SQL a bonus) Familiarity with Active Directory/Entra ID (AzureAD) Ability to support users remotely Understanding of ITIL, Change Management, or similar methodologies If you're looking to join a company that values its people, offers real career growth, and works on impactful tech, apply now with your More ❯

issues, and troubleshooting problems Active Directory/Entra ID ( AzureAD ) skills Ability to support users/customers remotely Ideally a good grasp of relevant methodologies/processes such as ITIL/Change Management/etc. If you’re looking to join a great firm with expansion on the horizon, offering a host of benefits with staff at the centre such More ❯

will have previous experience as a Service Desk Analyst or IT Support Engineer. You will have strong incident resolution, service request fulfilment, asset and configuration and database management skills. ITIL Foundation accreditation is a bonus. The salary on offer for this role is £35,000 - £40,000 (depending on experience) plus benefits. More ❯

Deployment & Risk Management - a strategic VP-level role that blends service design, change governance, and risk management across a high-volume data platform environment. This isn't your typical ITIL service manager role. It's about designing a scalable service transition framework that ensures hundreds of monthly changes are delivered safely, efficiently, and with measurable value to internal engineering teams. More ❯

Nice to have (but not essential) Experience of working in an application support role Quality Assurance certification and experience/knowledge of web testing methodology Experience/knowledge of ITIL • Understanding of LAN/WAN technologies - TCP/IP, Ethernet, ADSL, VPN etc. Experience/knowledge of Kerridge/Rev8 DMS Application At Arnold Clark, we are adopting SFIA Version More ❯

will have previous experience as a Service Desk Analyst or IT Support Engineer. You will have strong incident resolution, service request fulfilment, asset and configuration and database management skills. ITIL Foundation accreditation is a bonus. The salary on offer for this role is £35,000 - £40,000 (depending on experience) plus benefits. More ❯

will have previous experience as a Service Desk Analyst or IT Support Engineer. You will have strong incident resolution, service request fulfilment, asset and configuration and database management skills. ITIL Foundation accreditation is a bonus. The salary on offer for this role is £35,000 - £45,000 (depending on experience) plus benefits. More ❯

a proven ability to operate in complex environments. Experience in financial planning and IT asset lifecycle management, particularly for high-volume assets like end-user devices. Working knowledge of ITIL and ERP systems (e.g., Oracle Fusion), especially within procurement and asset management functions. Ability to lead change and influence others, with a track record of motivating teams and improving ITAM More ❯

investigations and resolution. - Proven ability to drive continuous service improvement by challenging established practices with evidence-based strategies, including delivering large-scale projects in line with methodologies such as ITIL, Prince 2, or Agile. If you would like to hear more about this opportunity please get in touch. More ❯

on safeguarding the integrity and continuity of Live Services. You will deliver targeted assurance on the performance, governance, and compliance of services, ensuring alignment with key performance indicators and ITIL 4 practices. Your role will also involve driving continuous improvement, proactively identifying and mitigating risks to enhance service reliability. In addition, you will champion the vision and strategic direction of … of value streams and practices, technical health hygiene working with a wide group of stakeholders, and other live service colleagues. Maintain an up-to-date understanding of the key ITIL 4 practices and any changes to these. Ensure service data, models, and maps are maintained and controlled within the guidelines set out by Service Catalogue Management and Service Configuration Management. … . Desirable Criteria ITIL4 foundation (mandatory); Practitioner/Specialist Certification ITIL4 (preferred). Experience working with ServiceNow (IT Service Management). Experience with service management information and reporting toolsets. ITIL Certified at Practitioner/Specialist Level (e.g. ITIL4 Create Deliver Support). Transitional Sites Information If your location preference is for one of the following sites, it’s important to More ❯

technical support or infrastructure role, ideally within an MSP. You'll have strong skills across Windows Server, networking, Microsoft 365, Azure, and virtualisation , along with a good understanding of ITIL practices . Certifications such as Microsoft, Cisco, CompTIA or ITIL would be an advantageous but are not essential. Experience with PowerShell automation would be a huge bonus! If you don More ❯

technical support or infrastructure role, ideally within an MSP. You'll have strong skills across Windows Server, networking, Microsoft 365, Azure, and virtualisation , along with a good understanding of ITIL practices . Certifications such as Microsoft, Cisco, CompTIA or ITIL would be an advantageous but are not essential. Experience with PowerShell automation would be a huge bonus! If you don More ❯