22 of 22 Remote/Hybrid Incident Management Jobs in Scotland

About the job you’re consideringThe SIAM Incident Management Team Leader is accountable for leading the Incident Management function within a complex multi-supplier environment, ensuring the effective coordination, governance, and resolution of incidents across integrated service providers. The role is responsible for providing … leadership, guidance, and development for the Incident Management team while driving a consistent and outcome-focused approach to incident management.The Team Leader oversees the end-to-end management of major, high-priority, and business-critical incidents, ensuring timely service restoration, minimising business impact, and maintaining effective ...

About the job you’re consideringThe SIAM Incident and Knowledge Analyst is accountable for coordinating and supporting Incident Management and Knowledge Management activities across a complex multi-supplier environment. The role is outcome-focused, ensuring incidents are managed effectively while knowledge articles are created, maintained … shared to improve service resolution, user experience, and operational efficiency. The Incident and Knowledge Analyst will work closely with suppliers and internal teams to monitor incident performance, support knowledge governance, and ensure compliance with agreed processes, standards, and service commitments. Through effective collaboration, data analysis, knowledge sharing ...

Description Join Social Security Scotland as a Principal Cyber Security Analyst – Identity & Access Management (IAM) Manager and play a leading role in protecting the systems, services and information that support millions of people across Scotland. As a senior leader within our Cyber Security function, you will lead a team … delivering and continually improving the organisation's identity security capabilities. You will provide strategic leadership across Identity Governance and Administration (IGA), Privileged Access Management (PAM), identity lifecycle management, authentication and authorisation services, Multi-Factor Authentication (MFA), identity federation and access governance. Working in a complex, cloud-first environment ...

known as Disclosure and Barring Service). This role is 5 days onsite in Preston and is on shift. Your role As a Security Incident Management Analyst, your mission is to detect, investigate, and... you’ll: Monitor security systems for suspicious activity and emerging threats. Log and escape … incidents using our incident management platform. Ensure the health and performance of monitoring tools. Collaborate with other analysts and support teams during investigations. Document findings clearly and contribute to continuous improvement. Help produce regular service reports and insights. You can bring your whole self to work. At Capgemini ...

decades. What you'll do as IT Service Performance Analyst: Lead and govern ITIL processes, particularly in IT Asset and Configuration Management, overseeing policies, procedures, and asset lifecycle management. Drive continuous improvement and automation initiatives by identifying, evaluating, and managing appropriate tools and techniques for service configuration. Collaborate with … Security to ensure all processes and tools meet best practice, security, compliance, and audit standards. Utilize Service Level Management (SLM) and data analysis to identify operational improvements and present key metrics to stakeholders. Provide essential support for core IT Service Management functions, including Change, Problem, Incident ...

ensure operational teams can confidently support the live Finance platform; contribute to hyper‐care and early life support activities post‐go‐live. Monitoring, Incident Management & Continuous Improvement: Implement and maintain monitoring solutions to ensure system availability and performance; manage incident triage, root cause analysis, and problem resolution … resilience, and operational efficiency of the platform. Qualifications Essential : Proven experience in application support, ideally with finance platforms, particularly OneStream; strong understanding of Service Management frameworks such as ITIL; solid background in operating system management (Windows/Linux), application troubleshooting and performance optimisation, log analysis, system monitoring ...

Capgemini UK is seeking an experienced SIAM Incident Management Team Leader to coordinate incident management across a multi-supplier environment, guiding the team and ensuring timely service restoration. The role blends office, client site, and home working within a hybrid model and requires security clearance checks ...

Capgemini is seeking a SIAM Incident and Knowledge Analyst to coordinate Incident Management and Knowledge Management across a multi-supplier environment. You will ensure effective incident resolution and the creation, maintenance and sharing of accurate knowledge articles with suppliers and internal teams. The role requires ...

leadership role focused on ensuring the availability, performance, security, and continuous improvement of high-availability OT platforms. The successful candidate will be responsible for incident management, fault recovery, service delivery, vulnerability remediation, workforce planning, and the ongoing development of technical support teams. You will work closely with operational … aligned to business and regulatory requirements. What You'll Be Doing Lead the operational support and maintenance of critical OT platforms and services. Manage incident response activities, fault diagnosis, service restoration, and root cause analysis. Ensure operational resilience across high-availability environments, supporting business continuity and recovery activities. Oversee ...

Security Operations team to proactively identify and address cybersecurity threats, drive operational excellence, and enhance our security posture. You'll lead strategic initiatives, supervise incident response, manage critical security projects, and foster a collaborative environment, ensuring top-tier system performance and adherence to security policies. Power without pause. Heating … Provide hands-on expertise in the delivery of internal security projects and technical support for operational excellence. Act as a technical escalation point for incident management, ensuring prompt resolution and the consistent implementation of security processes and compliance. Collaborate closely with external suppliers and manage key security service ...

Skills:**Site Reliability Operational Support* Monitor maintain and support businesscritical applications and cloud infrastructure* Ensure high system availability performance scalability and reliability* Participate in incident management root cause analysis and problem resolution* Implement proactive monitoring alerting and observability solutions* Reduce operational overhead through automation and selfhealing mechanisms* Support … scripts and tools to improve operational efficiency* Partner with development teams to streamline software delivery processes* Drive continuous improvement initiatives across DevOps and release management practicesSoftware Development Engineering* Contribute to application enhancements and operational tooling using C and NET technologies* Develop utilities automation scripts and support tools* Assist development ...

code solutions to support service delivery. * Embed Site Reliability Engineering principles including SLIs, SLOs, error budgets and continual service improvement. * Support live service operations, incident management, troubleshooting and platform resilience. * Collaborate with engineers, architects, product teams and stakeholders whilst coaching and mentoring colleagues. Essential Skills for the Senior ...

GitHub. Experience in operationally managing software components/service once live, including: observability best practises, logging best practises, error reporting, debugging and live incident management. Experience using tools such as Grafana, Prometheus, New Relic etc. Experience of working with sensitive personal data. Experience working with a health data (genetic ...

GitHub. Experience in operationally managing software components/service once live, including: observability best practises, logging best practises, error reporting, debugging and live incident management. Experience using tools such as Grafana, Prometheus, New Relic etc. Experience of working with sensitive personal data. Experience working with a health data (genetic ...

GitHub. Experience in operationally managing software components/service once live, including: observability best practises, logging best practises, error reporting, debugging and live incident management. Experience using tools such as Grafana, Prometheus, New Relic etc. Experience of working with sensitive personal data. Experience working with a health data (genetic ...

GitHub. Experience in operationally managing software components/service once live, including: observability best practises, logging best practises, error reporting, debugging and live incident management. Experience using tools such as Grafana, Prometheus, New Relic etc. Experience of working with sensitive personal data. Experience working with a health data (genetic ...

GitHub. Experience in operationally managing software components/service once live, including: observability best practises, logging best practises, error reporting, debugging and live incident management. Experience using tools such as Grafana, Prometheus, New Relic etc. Experience of working with sensitive personal data. Experience working with a health data (genetic ...

GitHub. Experience in operationally managing software components/service once live, including: observability best practises, logging best practises, error reporting, debugging and live incident management. Experience using tools such as Grafana, Prometheus, New Relic etc. Experience of working with sensitive personal data. Experience working with a health data (genetic ...

pace and pragmatism required in a fast-moving commercial environment. The Role Lead, develop and grow the engineering team through coaching, mentoring and performance management whilst maintaining the highest standards across development, testing and deployment Drive predictable and high-quality software delivery in a rapidly evolving business, ensuring production … modern software delivery practices data modelling, database performance and scalable system design software quality, testing strategies and operational excellence reliability, observability, deployment and incident management processes The ability to balance technical excellence with commercial priorities Strong communication skills and confidence engaging with senior stakeholders and board-level audiences ...

primarily PHP at Podfather) to review how the application talks to the database, ensuring migrations are a routine process rather than a risky event. Incident Management: Take a leading role in debugging complex database issues, managing incidents, and collaborating with support teams to share known workarounds. Required Skills ...

work with infrastructure, network and security teams to ensure environment readiness. The role requires ITIL familiarity, experience with Windows/Linux, and strong incident management skills. #J-18808-Ljbffr ...

office. You will own AWS-based production platforms, manage Linux environments, and drive automation and IaC using Terraform and Ansible. The role demands strong incident management, monitoring, and on-call readiness. You will collaborate with development teams to optimise performance, security, and reliability across systems and CI/ ...