1 to 1 of 1 Incident Manager Jobs in Scotland

Job Description The UK Secure High Priority Incident Management process aims to ensure fast restoration of all contractually agreed high priority Incidents 24/7 365 days a year through a combination of day and night shifts with possible temporary out of hours oncall (Standby). The service provides … effective communication and coordination between the DXC technical teams, DXC Delivery Management and Customer Management. The primary focus of the High Priority Incident Manager is to drive restoration of high priority Incidents that have a direct impact on the client’s business; to lead and ensure ownership, communication … incidents up to and including resolution. Maintains the appropriate level of authority within the client and DXC organizations to ensure the success of the incident resolution. Ensure a timeline of events is accurately recorded throughout the life-cycle of the issue. Co-Ordination of a recovery plan working in more »