Business Analyst – Operations Insight & Reporting
- Hiring Organisation
- SThree
- Location
- Glasgow, Scotland, United Kingdom
Technology teams to refine data inputs and improve data quality. • Contribute insight to system improvements and reporting frameworks. • Use visual collaboration tools such as Miro to support system improvement activities Continuous Improvement • Identify inefficiencies and opportunities to improve service excellence. • Support design of business cases and recommendations. Skills, Knowledge & Experience … Proficiency with PowerPoint and Excel. • Experience working with Operations, Data, or Technology teams. • Hands‐on experience building and interpreting dashboards within ServiceNow • Experience using Miro for mapping, workshop collaboration or design activities (desirable). Key Competencies • Analytical Thinking & Problem Solving • Executive Communication • Stakeholder Management • Business Acumen • Attention to Detail ...