1 to 25 of 34 Remote Onboarding Jobs in Scotland

Collaborate with 1st and 2nd line teams to enhance overall service capability. Manage high-priority tickets in line with SLAs and business impact. Support infrastructure upgrades, migrations, and client onboarding projects. Maintain detailed documentation and contribute to knowledge sharing across the team. What You'll Bring Proven experience in 3rd line support within an IT or MSP environment. Strong technical More ❯

explaining the capabilities of Kosli Provide product feedback to the engineering team, contributing to the product roadmap with customer insights. Help shape Kosli's service offerings, including training and onboarding programs for new customers. Support marketing efforts through content creation, including blog posts, webinars, and live events. Collaborate in the Sales and Field Services Team to deliver exceptional customer service. More ❯

Marketing. As a member of the Customer Delivery & Operations team your key responsibilities would be: Customer Relationship Management Serve as the primary post-sale contact for customers, ensuring smooth onboarding, training, and integration of software solutions Develop and maintain strong, long-term relationships with key stakeholders within customer organisations Act as a trusted advisor in the management of customer relationships More ❯

monitoring: Use tools like Ninja One RMM to monitor client systems, patchdevices, check backups, and ensure security protocols are in place Project support: Assist with IT projects including client onboarding, Office 365migrations, network installations, and cybersecurity enhancements Knowledge sharing: Contribute to our internal knowledge base and help improveprocesses for better service delivery What we are looking for: Good IT skills More ❯

and platforms that improve developer workflows (e.g., CI/CD pipelines, code quality checks, security scanning). Identify pain points in the developer journey and implement solutions to improve onboarding, documentation, and day-to-day development tasks. Work closely with product engineers, DevOps, QA, and security teams to understand needs and advocate for best practices in software development. Define and More ❯

and platforms that improve developer workflows (eg, CI/CD pipelines, code quality checks, security scanning). Identify pain points in the developer journey and implement solutions to improve onboarding, documentation, and day-to-day development tasks. Work closely with product engineers, DevOps, QA, and security teams to understand needs and advocate for best practices in software development. Define and More ❯

to-peer conversations, and equitable growth and development opportunities. Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program. Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives. Don't meet More ❯

SIP Trunk Call Manager). Manage telecoms tasks such as call diverts, number changes, and diagnostics. Liaise with third-party providers (e.g. BT Openreach) for fault resolution. Handle user onboarding/offboarding, device setup, and maintenance. Maintain clear documentation of incidents, fixes, and system changes. About You 3+ years IT support experience, including 2nd Line responsibilities. Strong knowledge of Windows More ❯

maintaining data integrations between internal and client systems. Building reliable ETL processes to manage and transform large data sets. Working closely with clients and internal teams to support smooth onboarding and data flows. Contributing to the ongoing development of our SaaS platform and related APIs. Creating tools and automations that improve how data is handled across the business. The ideal More ❯

maintaining data integrations between internal and client systems. Building reliable ETL processes to manage and transform large data sets. Working closely with clients and internal teams to support smooth onboarding and data flows. Contributing to the ongoing development of our SaaS platform and related APIs. Creating tools and automations that improve how data is handled across the business. The ideal More ❯

maintaining data integrations between internal and client systems. Building reliable ETL processes to manage and transform large data sets. Working closely with clients and internal teams to support smooth onboarding and data flows. Contributing to the ongoing development of our SaaS platform and related APIs. Creating tools and automations that improve how data is handled across the business. The ideal More ❯

DevSecOps culture across the organisation. IT Management Lead IT support, enterprise systems, and SaaS tooling. Manage IAM, endpoint security, networks, servers, and storage. Develop IT policies, asset tracking, and onboarding/offboarding processes. Drive continual improvement in IT systems and infrastructure. Leadership & Strategy Build and mentor a high-performing IT & CloudOps team. Work closely with DevOps to strengthen infrastructure maturity. More ❯

DevSecOps culture across the organisation. IT Management Lead IT support, enterprise systems, and SaaS tooling. Manage IAM, endpoint security, networks, servers, and storage. Develop IT policies, asset tracking, and onboarding/offboarding processes. Drive continual improvement in IT systems and infrastructure. Leadership & Strategy Build and mentor a high-performing IT & CloudOps team. Work closely with DevOps to strengthen infrastructure maturity. More ❯

proactively manage client expectations, and resolve issues effectively. Build a high-performing culture by motivating and empowering teams, setting clear goals, and ensuring regular feedback and appraisals. Manage resourcing, onboarding of new team members, and act as the escalation point for project or people-related issues. Foster collaborative relationships with clients, suppliers, and third-party stakeholders. Governance & Quality Implement effective More ❯

to simplify complex topics for diverse audiences Excellent collaboration and communication skills Nice to Have Experience with CPD accreditation Exposure to international markets (especially US) Client-facing training or onboarding experience Why Apply? Hybrid working: 2 days in the office, 3 from home Work with a high-growth, mission-driven tech company Opportunity to shape the future of learning and More ❯

to simplify complex topics for diverse audiences Excellent collaboration and communication skills Nice to Have Experience with CPD accreditation Exposure to international markets (especially US) Client-facing training or onboarding experience Why Apply? Hybrid working: 2 days in the office, 3 from home Work with a high-growth, mission-driven tech company Opportunity to shape the future of learning and More ❯

user configurations, and integrations Work with internal teams to ensure seamless integration between Zscaler and other security/networking tools (e.g., identity providers, SIEM platforms, endpoint solutions) Assist in onboarding new applications and services into the Zscaler environment Develop and deliver training materials for internal teams Maintain up-to-date documentation and standard operating procedures Act as the primary point More ❯

user configurations, and integrations Work with internal teams to ensure seamless integration between Zscaler and other security/networking tools (e.g., identity providers, SIEM platforms, endpoint solutions) Assist in onboarding new applications and services into the Zscaler environment Develop and deliver training materials for internal teams Maintain up-to-date documentation and standard operating procedures Act as the primary point More ❯

user configurations, and integrations Work with internal teams to ensure seamless integration between Zscaler and other security/networking tools (e.g., identity providers, SIEM platforms, endpoint solutions) Assist in onboarding new applications and services into the Zscaler environment Develop and deliver training materials for internal teams Maintain up-to-date documentation and standard operating procedures Act as the primary point More ❯

user configurations, and integrations Work with internal teams to ensure seamless integration between Zscaler and other security/networking tools (e.g., identity providers, SIEM platforms, endpoint solutions) Assist in onboarding new applications and services into the Zscaler environment Develop and deliver training materials for internal teams Maintain up-to-date documentation and standard operating procedures Act as the primary point More ❯

user configurations, and integrations Work with internal teams to ensure seamless integration between Zscaler and other security/networking tools (e.g., identity providers, SIEM platforms, endpoint solutions) Assist in onboarding new applications and services into the Zscaler environment Develop and deliver training materials for internal teams Maintain up-to-date documentation and standard operating procedures Act as the primary point More ❯

develop, maintain, and strengthen partner relationships, ensuring long-term growth and mutual success. Your focus will be on building a proactive partner network, driving engagement, and ensuring the successful onboarding of new partners. You will also oversee partner business plans, track performance, and deliver insights to optimize partner growth. You build and maintain strong relationships with partners, ensuring mutual trust More ❯

be part of a pair programming working with existing teams and VMware to refactor the existing code backlog. Additionally, they will need to support; Unit testing & workflow documentation (Confluence), Onboarding documentation for new joiners. Location either Edinburgh or London, mainly remote but will require some office visits. More ❯

be part of a pair programming working with existing teams and VMware to refactor the existing code backlog. Additionally, they will need to support; Unit testing & workflow documentation (Confluence), Onboarding documentation for new joiners. Location either Edinburgh or London, mainly remote but will require some office visits. Please get intouch for more details More ❯

process-driven Senior Customer Success Manager – UK to join their fantastic team. This is a highly detail-oriented role for a motivated individual, working with their customer journey from onboarding to renewal and ensuring schools achieve measurable value from ILT Education’s solutions, including Giglets, Polylino and Nessy. Working within the Customer Success team this role will report directly to … the Head of Product and Operations for the UK. Key Responsibilities: Manage the onboarding-to-renewal journey for customers: Map and manage each stage of the customer experience, ensuring smooth handovers, timely delivery, and clear communication. Manage contract delivery and build positive relationships: Monitor commitments, deadlines, and deliverables to guarantee schools and partners receive best value and benefit realisation. Provide … clear, engaging customer success experiences, actively organising and managing operational and strategic business reviews. Track and report outcomes: Monitor customer success KPI’s (renewal, onboarding), measure customer engagement, and feed insights back into continuous improvement. Analyse and monitor customer data to draw insights, communicating those findings internally and to clients, and adjusting for improvements. Work with the product team to More ❯