Digital Experience Service Adviser
Glasgow, Lanarkshire, Scotland, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Virgin Money
Be the Voice of Virgin Money, Guide customers over the phone, offering extra help and sharing how they can use our digital solutions.• Empower Customers, From navigating mobile and online banking to addressing everyday queries, you'll help customers feel confident in managing their finances.• Assist our Vulnerable Customers By identifying customers who may be vulnerable, you … suit customer needs and business demands.• Experience of using Microsoft office applications It's a bonus if you have but not essential • Some financial services experience• Knowledge of banking product Working Hours: Rotational shifts including weekend work (8am-8pm) Hybrid Working: • Enjoy the best of both worlds with our hybrid approach, combining office time in Newcastle (Gosforth) and … of the Nationwide group,?together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose; Banking but fairer, more rewarding and for the good of society . With us, you'll be part of an organisation uniquely positioned to make a difference to the lives More ❯
Employment Type: Full-Time
Salary: £23,500 - £25,000 per annum
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