2 of 2 Remote Remote Monitoring and Management Jobs in Scotland

Remote Service Desk Engineer Location: Remote (based in the United Kingdom) The Company Syntax Integration is a Managed Services Provider, primarily serving clients in the financial, property, and investment sectors. The Candidate The Remote Service Desk Engineer role involves providing comprehensive IT support, including monitoring alerts, performing backup checks, and … resolving customer issues via calls and tickets. The role requires proficiency in Microsoft Cloud solutions, Windows Server OS, and backup tools, along with strong problem-solving and communication skills. Shifts Primary Shift: Monday to Friday, morning shift 07:00am – 15:30pm, evening shift: 5:30PM-6:30PM Focus on backup … checks and monitoring alerts Responsibilities Daily Operations: Perform comprehensive backup checks and monitor customer alerts daily. Ensure all alerts are documented, escalated, and resolved according to SLA standards. Call and Ticket Handling: Respond to customer calls and tickets between 07:00am – 09:00am. Ensure prompt resolution or escalation as needed. More ❯

Why N-able N-able is the leading global provider of complete IT management and Automation solutions for Managed Service Providers (MSPs). Our award-winning product suite includes the industry's RMM Service Automation Platform and has a proven track record of helping MSPs standardize and automate the setup … and delivery of IT services to achieve true scalability. With N-ablites in more than 15 countries around the world, you're adding your unique voice to a diverse team of people who are supporting our customers, and one another. The Way We Work, our hybrid working model based on … trust and flexibility, allows you to maximize your contributions while growing your career. Join a team where you can make a difference! We are looking to hire a Software Engineer in our Edinburgh hub who will be responsible for the design, implementation and integration of new and existing software features More ❯