21 of 21 Remote Root Cause Analysis Jobs in Scotland

issues before they escalate Lead or contribute to the technical planning and execution of infrastructure projects, ensuring alignment with business and IT strategies Investigate and resolve recurring problems, performing root cause analysis to prevent future incidents Create and maintain high-quality documentation, including operational support guides, and participate in peer reviews to ensure accuracy and consistency Ensure … EMC Isilon (legacy support) Microsoft Azure IaaS and cloud migration projects Understanding of cybersecurity principles and best practices, with a proactive approach to risk mitigation Strong analytical skills, including root cause analysis and resolution of business-critical incidents Demonstrated interest in emerging technologies, with a commitment to continuous learning and professional development Self-motivated and proactive, with More ❯

a global enterprise environment. Lead or contribute to the technical planning and execution of infrastructure projects, ensuring alignment with business and IT strategies Investigate and resolve recurring problems, performing root cause analysis to prevent future incidents Create and maintain high-quality documentation, including operational support guides, and participate in peer reviews to ensure accuracy and consistency Proven … Red Hat, Ubuntu, etc.) Microsoft Azure IaaS and cloud migration projects Understanding of cybersecurity principles and best practices, with a proactive approach to risk mitigation Strong analytical skills, including root cause analysis and resolution of business-critical incidents Demonstrated interest in emerging technologies, with a commitment to continuous learning and professional development Familiarity with ITIL frameworks and More ❯

technical guidance and mentorship to junior engineers, participate in code reviews and collaborate with cross-functional teams to translate business requirements into scalable technical solutions. Monitor system performance, conduct root cause analysis, implement corrective actions and ensure compliance with security, data governance and regulatory standards. About the Candidate The ideal candidate will possess the following: Extensive experience More ❯

and Support teams to resolve incidents and improve platform reliability. Support team scaling and rebalancing initiatives, especially around ownership of platform components. Incident Response & Reliability Lead incident response and root cause analysis for outages or performance issues. Maintain SLA commitments and communicate service availability metrics. Cost Optimisation & Vendor Management Monitor and optimise Azure spend across environments. Manage More ❯

hardware, software, and peripheral issues. · Diagnose and resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues More ❯

hardware, software, and peripheral issues. · Diagnose and resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues More ❯

hardware, software, and peripheral issues. · Diagnose and resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues More ❯

Infrastructure as Code (IaC) practices using Bicep or Terraform. Set up and maintain observability for integration components using Azure Monitor, Application Insights, and Log Analytics. Support incident response and root cause analysis for integration-related issues. Apply security best practices across integration solutions, including authentication, encryption, and access control. Ensure compliance with internal and external standards (eg More ❯

infrastructure and application issues, including security-related incidents. Manage incident and service request queues to meet SLAs and publish regular reports. Leverage AI Ops tools to automate incident detection, root cause analysis, and performance optimisation. Maintain internal documentation, CMDB entries, and knowledgebase articles. Collaborate with cybersecurity teams to enhance cloud security posture. Apply and maintain Azure security More ❯

infrastructure and application issues, including security-related incidents. Manage incident and service request queues to meet SLAs and publish regular reports. Leverage AI Ops tools to automate incident detection, root cause analysis, and performance optimisation. Maintain internal documentation, CMDB entries, and knowledgebase articles. Collaborate with cybersecurity teams to enhance cloud security posture. Apply and maintain Azure security More ❯

infrastructure and application issues, including security-related incidents. Manage incident and service request queues to meet SLAs and publish regular reports. Leverage AI Ops tools to automate incident detection, root cause analysis, and performance optimisation. Maintain internal documentation, CMDB entries, and knowledgebase articles. Collaborate with cybersecurity teams to enhance cloud security posture. Apply and maintain Azure security More ❯

IT service requirements. Vendor & Partner Management • Manage third-party service providers and technology vendors. • Monitor vendor performance. • Continuous Improvement • Drive service improvement initiatives using metrics and feedback. • Assist driving root cause analysis and implement corrective actions. Who we are looking for This is an opportunity for an experienced, successful Service Delivery Manager who has: Strong background in More ❯

provisioning, deployment, and release of Azure resources using DevOps pipelines. Monitor system health and performance of cloud-based applications and services. Leverage AI Ops tools to automate incident detection, root cause analysis, and performance optimisation. Collaborate with cybersecurity teams to enhance cloud security posture. Apply and maintain Azure security policies aligned with ISO27001, NIST, CIS, Essential More ❯

to system solutions. Proficient in SQL, Oracle reporting tools (BI Publisher, OTBI), data migration (FBDI, ADFdi), and integration platforms like Oracle Integration Cloud. Skilled in diagnosing complex issues, performing root cause analysis, and delivering data-driven solutions. Experience leading cross-functional projects and engaging with stakeholders, vendors, and Oracle support. Strong documentation and training capabilities, with experience More ❯

build and maintain Java applications based on a microservice architecture. Desirable Skills Awareness of tech stack non core to role: React, Typescript Experience of engaging business users to perform root cause analysis of production issues via screen sharing, understanding user behaviour etc. Able to clearly describe the underlying cause of production issues to technical and non More ❯

in a contact centre, business improvement role. Knowledge and understanding of the ISO Standards and audit procedures Experience of risk management/frameworks. Proven track record of using insights, root cause analysis (RCA) and analytics. Ability to establish and maintain effective working relationships with co-workers, managers and clients. Have the ability to produce both detailed reports More ❯

ensuring service quality stays top tier. You'll be working closely with the Service Desk Coordinator to spot recurring issues, drive proactive improvements, and contribute to change management and root cause analysis. This role goes beyond firefighting as you'll act as the bridge between Managed Services and Professional Services, ensuring smooth project handovers and consistent technical standards. More ❯

ensuring service quality stays top tier. You'll be working closely with the Service Desk Coordinator to spot recurring issues, drive proactive improvements, and contribute to change management and root cause analysis. This role goes beyond firefighting as you'll act as the bridge between Managed Services and Professional Services, ensuring smooth project handovers and consistent technical standards. More ❯

ensuring service quality stays top tier. You’ll be working closely with the Service Desk Coordinator to spot recurring issues, drive proactive improvements, and contribute to change management and root cause analysis. This role goes beyond firefighting as you’ll act as the bridge between Managed Services and Professional Services, ensuring smooth project handovers and consistent technical standards. More ❯

ensuring service quality stays top tier. You’ll be working closely with the Service Desk Coordinator to spot recurring issues, drive proactive improvements, and contribute to change management and root cause analysis. This role goes beyond firefighting as you’ll act as the bridge between Managed Services and Professional Services, ensuring smooth project handovers and consistent technical standards. More ❯

ensuring service quality stays top tier. You’ll be working closely with the Service Desk Coordinator to spot recurring issues, drive proactive improvements, and contribute to change management and root cause analysis. This role goes beyond firefighting as you’ll act as the bridge between Managed Services and Professional Services, ensuring smooth project handovers and consistent technical standards. More ❯