8 of 8 Remote Root Cause Analysis Jobs in Scotland

this solution on time to the business Participate and contribute to an effective software development lifecycle including a high focus on customer support and root cause analysis Conduct testing based on knowledge of system architecture, interdependencies and interactions Accurately estimate time and resources for software development efforts … Incorporate unit testing/root cause analysis practices into software development process Provide technical leadership and assistance to internal and external product development teams Communicate the architecture and recommendations to senior management, NCR customers, partners and others via formal presentations, white papers, and conversations; Participation in CEN More ❯

and manage incidents Manage and monitor event and alerts Technical planning and implementation activities for infrastructure related projects Identify and manage problems and perform root cause analysis Document and peer review operational support knowledge Maintain patch and security baselines for Infrastructure related services Design, recommend, plan and … Azure files -M365 Advantageous to have experience of the following: -Linux -NetApp -Isilon Storage Systems -Azure IaaS Information Security & Compliance best practices Skills in root cause investigation and the ability to resolve business critical issues An awareness of emerging technologies and demonstrable desire to stay current Problem solving More ❯

and manage incidents Manage and monitor event and alerts Technical planning and implementation activities for infrastructure related projects Identify and manage problems and perform root cause analysis Document and peer review operational support knowledge Maintain patch and security baselines for Infrastructure related services Design, recommend, plan and … Azure files M365 Advantageous to have experience of the following: Linux NetApp Isilon Storage Systems Azure IaaS Information Security & Compliance best practices Skills in root cause investigation and the ability to resolve business critical issues An awareness of emerging technologies and demonstrable desire to stay current Ability to More ❯

fully completed, and any affected services are restored. You will identify process improvements for change implementation and weekend checkouts; aid in incident management and root cause analysis. Provide ongoing operational support for the Aladdin infrastructure. Support and fix both batch processing and interactive user applications to ensure the … high availability of the Aladdin Environment. Use various tools to conduct analysis on system performance, root cause diagnostics, and systems'/applications' design to understand and improve the operating quality of production environments. Engage in clear and concise communications both verbally and in writing. Effectively interact on More ❯

Actively participate in the weekly Change Advisory Board (CAB) meetings, ensuring that changes are aligned with customer needs and service delivery standards. Post-Incident Analysis: Chair and lead Root Cause Analysis (RCA) and After-Action Review (AAR) meetings following major incidents, producing clear and comprehensive reports More ❯

with cross-functional teams, including product development, marketing, and IT, to ensure continuous improvement in customer satisfaction and business performance. What to expect: Data Analysis & Insight Generation: Collect and analyse customer and business data from multiple sources, including surveys, feedback forms, CRM systems, and transactional databases. Interpret data to … areas for improvement in the customer experience journey. Apply statistical techniques and predictive modelling to forecast customer trends and anticipate future needs. Use exploratory analysis to detect patterns, correlations, and anomalies in data. Data Management & Engineering: Analyse existing data structures to understand their architecture and relationship to business processes. … develop processes for data collection, extraction, cleansing, transformation, and integration to ensure high data quality and eliminate inconsistencies. Develop efficient data schemas to facilitate analysis and integration with other sources. Reporting & Visualisation: Prepare comprehensive reports and dashboards to communicate key findings and recommendations to stakeholders. Develop dynamic reports and More ❯

and relevant information in the incident management system. Assist in the implementation of IT projects, including system upgrades, software deployments, and infrastructure enhancements. Conduct root cause analysis for recurring issues and proactively identify opportunities for improvement to prevent future incidents. Participate in on-call rotations and after More ❯

LAN systems, ensuring high availability and performance. Maintain compliance with network security standards and implement necessary controls. Coordinate with third-party vendors to perform root cause analysis and resolve complex issues. Develop and maintain technical documentation, including support guides and implementation plans. Work closely with globally distributed More ❯