2 of 2 Remote/Hybrid Service Catalogue Jobs in Scotland

retention, and organic account growth. What to expect: Leadership & People Management Lead, inspire, and develop a global team of Regional CSM Heads, Client Service Managers, Service Delivery Managers and associated support roles. Establish a culture of accountability, customer-centricity, and continuous improvement across the function. … partnership with the Incident & Problem Management teams. Commercial Acumen & Financial Stewardship Maintain a deep understanding of each client’s contract, scope, service catalogue, and financial performance. Monitor account profitability and work with internal teams to address cost-to-serve challenges, revenue leakage, and change-order opportunities. Identify ...

quickly. The role is hybrid with 3 days a week on site.You'll be responsible for documenting and standardising finance processes, including capturing service catalogues, mapping "as-is" workflows, producing SOPs, and designing clear process diagrams. Your work will be instrumental in enabling knowledge transfer, training, and supporting … scope and deliverables. Opportunity to shape future state finance operations and leave a lasting legacy. Work within a values-driven organisation committed to service and sustainability. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date ...