2 of 2 Service Delivery Analyst Jobs in Scotland

This role supports reliable IT and Operational Technology (OT) services across SSEN Transmission through reporting, governance, stakeholder engagement and escalation management, while helping improve service processes alongside project and programme activity. You willManage customer incidents and requests through resolution, using trend and root-cause analysis to prevent recurrence. Analyse … report on IT/OT services for the Service Delivery function. Produce tailored service reports and communications for customer review meetings. Analyse IT/OT services to identify key issues, operational risks and improvements. Support continuous service improvements across internal, group and third-party IT providers. ...

Pay: Up to USD $15 per hour, paid weekly Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates. Location: Remote - United Kingdom Schedule: Flexible, no minimum ...