Service Desk Manager: Lead & Scale IT Support Team
- Location
- Blantyre, Scotland, United Kingdom
DataVita is seeking a Service Desk Manager to lead and mature the support team across IaaS, BaaS, DRaaS, and Network services. You will build a structured path from 1st to 3rd line, act as escalation point, and own incident outcomes while hands-on in daily … operations. The role requires 5+ years in IT support leadership, ITIL proficiency, and strong stakeholder management. UK driving license is essential; data centre and MSP experience are a plus. #J-18808-Ljbffr ...