10 of 10 Service Support Manager Jobs in the UK

Digital Service Operations & Support Manager The Digital Service Operations & Support Manager is responsible for the effective deployment, operation, and continuous support of digital service solutions. This role oversees a team that trains, qualifies, and assists field teams … to ensure seamless service execution and high customer satisfaction. Reporting to the Head of Digital Service Solutions, the manager collaborates closely with Digital Product Managers and Product Care Management to integrate, maintain, and optimize digital services on a global scale. Key Responsibilities: Strategic Responsibilities: Service Digital Portfolio Execution: Lead the implementation and operationalization of digital service solutions to enhance efficiency and effectiveness. Support HBU and LSUs with digital service solution delivery (e.g., edge-device configuration, commissioning of data acquisition units, IoT provisioning and configuration, etc.) Training & Certification: Develop and implement More ❯

Description The Digital Service Operations & Support Manager is responsible for the effective deployment, operation, and continuous support of digital service solutions. This role oversees a team that trains, qualifies, and assists field teams to ensure seamless service execution and high customer … satisfaction. Reporting to the Head of Digital Service Solutions, the manager collaborates closely with Digital Product Managers and Product Care Management to integrate, maintain, and optimize digital services on a global scale. Key Responsibilities: Strategic Responsibilities: Service Digital Portfolio Execution: Lead the implementation and operationalization of … digital service solutions to enhance efficiency and effectiveness. Support HBU and LSUs with digital service solution delivery (e.g., edge-device configuration, commissioning of data acquisition units, IoT provisioning and configuration, etc.) Training & Certification: Develop and implement certification pathways to equip field teams with the necessary skills More ❯

ITS Support Manager, Global Service Desk (GSD) At Amazon, we strive to be Earth's most customer-centric company where we can find and discover anything we want to buy online. We hire the world's brightest minds, offering them an environment in which one … group of leaders to define the priorities and track the metrics and key performance indicators within the organization as a whole. You will hold service owners accountable to resolve issues on behalf of your customers. Key job responsibilities Responsibilities include: • Leading a team of Support Engineers. Recognizing … improvement to enhance the productivity of all Amazonian's. • Measuring, monitoring, and maintaining the team's ability to meet or exceed contact and resolution Service Level Agreements (SLA). • Coordinating a variety of projects in an operational environment. • Written and verbal communication with the ability to present complex technical More ❯

Due to ongoing success, our client is looking for a Service Support Manager to help manage new projects. Based in Dorking Up to £45,000 salary (DOE) Hybrid (2 days WFH) Monday – Friday, 9am – 5:30pm Benefits: 25 days holiday + bank holidays Bupa healthcare More ❯

functions are: to provide high quality IT systems, support and maintenance across the organisation to provide strategic advice and guidance to the service areas and their directorates to contribute to the delivery of the Council's Digital First approach The ICT Service consists of several functions … including: the Service Desk Enterprise Systems and Data teams responsible for the development, support and maintenance of both in-house developed and 3rd party applications ICT Services teams delivering network, server and end user computing services Security and Compliance Enterprise Architecture About the job The technologies supported … and cloud infrastructures. Within the school environment there is a strong adoption of Chromebooks and iPads along with both Google and Microsoft cloud-based service offerings. You would be joining an enthusiastic and ambitious team with opportunities to work with a range of cutting edge technologies. You will have More ❯

Support Services Manager with experience in the areas of Food Services, Housekeeping, Laundry, and Maintenance Services for an opportunity to service a Healthcare Facility in the Victoria area. Reporting to the District Manager, the Support Services Manager is responsible … agencies, and clients. Responsibilities include but are not limited to: Establishes and maintains effective working relationships with other departments to provide a unified food service experience for residents, visitors, and employees. Ensures compliance with food safety, sanitation, and overall workplace safety standards. Interacts with Client Management and maintains effective … client and customer relations at all levels of the client organization, including conducting rounding. Identifies Aramark service expansion opportunities. Provides overall direction and manages performance for all Supervisors and front-line employees, ensuring employee development, engagement, and compliance with human resource-related policies and standards. Directs, staffs, and trains More ❯

Manager, Integration & Change Services, Robotics Global Safety and Support Job ID: Amazon UK Services Ltd. Do you thrive on innovation? Is problem-solving through collaboration second nature to you? Do you love seeing the direct impact of your work on a global scale? If you answered … innovation to transform customer experiences worldwide. We don't just build technology-we invent new possibilities. And with the right tools, resources, and support, you'll … have the opportunity to create, innovate, and have fun along the way. In this role, you'll lead a team responsible for system configurations, service integrations, and change management across Amazon installations globally, all powered by our advanced mobile robotics platform. You'll drive fleet change management and software More ❯

happen by chance. It requires a mindset and culture of challenge and professional scepticism, appropriate resources both people and intellectual, investment in central support for engagement teams and technology solutions. Within the last year we have increased our headcount significantly, invested in new partners, and commenced a significant … investment programme in our central quality support team. As experts on a wide number of issues, our Quality Review & Support team (QRST) within the Audit Quality Department (AQD) provides support to our client-facing specialists in audit/assurance. From performing independent quality reviews … ll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. We're looking for a Senior Manager with Financial Services experience to work within its Quality Review & Support team . The individual will help our teams deliver high quality More ❯

invent with us in ways that are rewarding, fulfilling and fun. In this role, you will manage a team that works on system configurations, service integrations and testing of software deployed at Amazon Installations around the world which utilize our mobile robotics platform. You will drive Robotics fleet change … rotation of on-call managers during your working hours (and weekends as needed) for pre-live and live sites. Program manage personnel capacity and service delivery for launch, integration and change management schedules for small to large-scale (fleet-wide) projects, in accordance with maintenance schedules. Coach a worldwide … centers worldwide. BASIC QUALIFICATIONS Bachelor's degree in engineering, computer science, robotics or equivalent quantitative field. Experience managing teams in a QA, Engineering or Service Delivery function. Experience with Linux and AWS. Experience identifying and reviewing test plans, test cases and testing results. Experience working closely with development and More ❯

behave and collaborate. Our Values show us at our best and underpin everything we need to do to make our business successful. We support businesses and people with innovative talent, tech, and end-to-end HR solutions through our Global Business Units. We're the world's leading More ❯