Glasgow, Renfrewshire, United Kingdom Hybrid / WFH Options
Pelion IoT Limited
improvement. The role will involve managing service delivery processes, creating and updating policies, and designing key performance metrics to measure success. Key Responsibilities: Customer & SupplierRelationshipManagement: Foster and maintain strong, positive relationships with key customers and suppliers, ensuring alignment with business objectives and high levels of … offerings. Service Reviews: Host and lead regular service reviews with key customers, providing insights into service performance, metrics, and areas for development. Policy & Procedure Management: Develop, maintain, and review comprehensive service management policies and procedures in line with ITIL best practices. Key areas include: Incident Management Change … Management Problem Management Issue Resolution: Serve as an escalation point for technical or business-related issues, collaborating with the Technical Support team and Support Team Leader to resolve challenges efficiently. Customer Satisfaction: Contribute to the continuous improvement of the customer satisfaction process, ensuring that feedback is effectively captured More ❯
City, Edinburgh, United Kingdom Hybrid / WFH Options
Deloitte LLP
agility. You'll contribute to solving complex procurement challenges, helping clients drive cost savings and innovation through best-in-class strategic sourcing and category management practice. You will transform contract, supplier, and category management practices for stronger relationships and reduced risk. As a Senior Consultant, you'll … deliver innovative solutions that address our clients' most pressing procurement challenges. Build your expertise across a range of procurement disciplines, including strategic sourcing, category management, contract management, and supplierrelationship management. Develop thought leadership, present at industry events, and contribute to Deloitte's reputation as a More ❯
Glasgow, Renfrewshire, United Kingdom Hybrid / WFH Options
Deloitte LLP
agility. You'll contribute to solving complex procurement challenges, helping clients drive cost savings and innovation through best-in-class strategic sourcing and category management practice. You will transform contract, supplier, and category management practices for stronger relationships and reduced risk. As a Senior Consultant, you'll … deliver innovative solutions that address our clients' most pressing procurement challenges. Build your expertise across a range of procurement disciplines, including strategic sourcing, category management, contract management, and supplierrelationship management. Develop thought leadership, present at industry events, and contribute to Deloitte's reputation as a More ❯
City, Edinburgh, United Kingdom Hybrid / WFH Options
Deloitte LLP
agility. You'll contribute to solving complex procurement challenges, helping clients drive cost savings and innovation through best-in-class strategic sourcing and category management practice. You will transform contract, supplier, and category management practices for stronger relationships and reduced risk. As a Consultant, you'll be … deliver innovative solutions that address our clients' most pressing procurement challenges. Build your expertise across a range of procurement disciplines, including strategic sourcing, category management, contract management, and supplierrelationship management. Have opportunities to develop thought leadership, coordinate industry events, and contribute to Deloitte's reputation … mindset. Your background might include exposure to areas such as strategic sourcing, cost optimization, operating model design, or contract management. You're a natural relationship builder, adept at building rapport and trust with colleagues and clients. You're enthusiastic about collaborating in a team environment and contributing to a More ❯
Glasgow, Renfrewshire, United Kingdom Hybrid / WFH Options
Deloitte LLP
agility. You'll contribute to solving complex procurement challenges, helping clients drive cost savings and innovation through best-in-class strategic sourcing and category management practice. You will transform contract, supplier, and category management practices for stronger relationships and reduced risk. As a Consultant, you'll be … deliver innovative solutions that address our clients' most pressing procurement challenges. Build your expertise across a range of procurement disciplines, including strategic sourcing, category management, contract management, and supplierrelationship management. Have opportunities to develop thought leadership, coordinate industry events, and contribute to Deloitte's reputation … mindset. Your background might include exposure to areas such as strategic sourcing, cost optimization, operating model design, or contract management. You're a natural relationship builder, adept at building rapport and trust with colleagues and clients. You're enthusiastic about collaborating in a team environment and contributing to a More ❯