2 of 2 Remote/Hybrid Technical Account Manager Jobs in Scotland

point of contact for escalations and their first source of product knowledge. You’ll sit within the Professional Services team, which takes over every account after deployment. Your job is to give the customer a truly white-glove experience. That means owning every issue that comes up, making sure … well and where it isn’t, and making sure their experience keeps improving. What you’ll be doing Being the trusted, day-to-day technical contact for a major customer, working remotely with regular on-site visits Owning issues from start to finish, even when other teams carry ...

recruiting for a Resident Engineer for a UK Remote role in network security software. You will be the customer’s day-to-day technical contact, owning issues end-to-end and coordinating with SOC, Development and Professional Services to ensure a seamless, white-glove experience. Ideal candidates will have … customer-facing background in complex technical products, with networking/security knowledge and willingness to travel to customer sites as needed. #J-18808-Ljbffr ...