1 of 1 Remote Technical Services Manager Jobs in Scotland

Kick ICT Group Kick ICT Group is one of the fastest growing providers of IT Services in the UK, with a talented and highly skilled team that provide outstanding service and value to our customers. We pride ourselves on our commitment to providing outstanding IT solutions, services and support. Yet we believe that it's how we work … communication skills and an ability to build close relationships, influence stakeholders and close deals. Key Responsibilities Manage and nurture a portfolio of existing clients within the Technical Services & Infrastructure division. Develop a deep understanding of each client’s business, technology landscape, and strategic goals to identify opportunities for growth. Act as the trusted advisor and first point … contact for client queries, issues, and escalations, ensuring high levels of customer satisfaction. Work with technical consultants, solution architects, and support teams to ensure seamless delivery of services and projects. Proactively identify and develop cross-sell and up-sell opportunities across Kick ICT’s portfolio, including cloud services, networking, cyber security, and managed support. Build account More ❯